Show notes are at https://stevelitchfield.com/sshow/chat.html
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Manage episode 427874164 series 2285744
Contenu fourni par UC Today. Tout le contenu du podcast, y compris les épisodes, les graphiques et les descriptions de podcast, est téléchargé et fourni directement par UC Today ou son partenaire de plateforme de podcast. Si vous pensez que quelqu'un utilise votre œuvre protégée sans votre autorisation, vous pouvez suivre le processus décrit ici https://fr.player.fm/legal.
UC Today's Kieran Devlin speaks to Martin Mahler, Chairman at Akixi and data and analytics expert.
In this session, we discuss the following:
- The key challenges contact centres are facing in 2024 and how analytics can help address them
- Practical use cases of how can be invaluable in contact centres
- How data can provide visibility for improving productivity and creating cost efficiencies
Thanks for watching, if you’d like more content like this, don’t forget to SUBSCRIBE to our YouTube channel.
You can also join in the conversation on our Twitter and LinkedIn pages.
Join our LinkedIn Community Group.
616 episodes
Partager
Manage episode 427874164 series 2285744
Contenu fourni par UC Today. Tout le contenu du podcast, y compris les épisodes, les graphiques et les descriptions de podcast, est téléchargé et fourni directement par UC Today ou son partenaire de plateforme de podcast. Si vous pensez que quelqu'un utilise votre œuvre protégée sans votre autorisation, vous pouvez suivre le processus décrit ici https://fr.player.fm/legal.
UC Today's Kieran Devlin speaks to Martin Mahler, Chairman at Akixi and data and analytics expert.
In this session, we discuss the following:
- The key challenges contact centres are facing in 2024 and how analytics can help address them
- Practical use cases of how can be invaluable in contact centres
- How data can provide visibility for improving productivity and creating cost efficiencies
Thanks for watching, if you’d like more content like this, don’t forget to SUBSCRIBE to our YouTube channel.
You can also join in the conversation on our Twitter and LinkedIn pages.
Join our LinkedIn Community Group.
616 episodes
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Lecteur FM recherche sur Internet des podcasts de haute qualité que vous pourrez apprécier dès maintenant. C'est la meilleure application de podcast et fonctionne sur Android, iPhone et le Web. Inscrivez-vous pour synchroniser les abonnements sur tous les appareils.
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Show notes are at https://stevelitchfield.com/sshow/chat.html
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continue reading
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Defensive Security Podcast - Malware, Hacking, Cyber Security & Infosec
Jerry Bell and Andrew Kalat
Defensive Security is a weekly information security podcast which reviews recent high profile cyber security breaches, data breaches, malware infections and intrusions to identify lessons that we can learn and apply to the organizations we protect.
…
continue reading
Every Friday and Sunday, Slate’s popular daily news podcast What Next brings you TBD, a clear-eyed look into the future. From fake news to fake meat, algorithms to augmented reality, Lizzie O’Leary is your guide to the tech industry and the world it’s creating for us to live in.
…
continue reading
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…
continue reading
Material is a weekly discussion about the Google and Android universe. Your intrepid hosts try to answer the question, “What holds up the digital world?” The answer, so far, is that it’s Google all the way down. Hosted by Andy Ihnatko and Florence Ion.
…
continue reading
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…
continue reading
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…
continue reading
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continue reading
Tom Merritt, Sarah Lane and the team help you stay up to date with independent, authoritative and trustworthy tech news. Become a member at https://plus.acast.com/s/dtns. Hosted on Acast. See acast.com/privacy for more information.
…
continue reading
Player FM - Application Podcast
Mettez-vous hors ligne avec l'application Player FM !
Mettez-vous hors ligne avec l'application Player FM !
