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EP191: Putting Word of Mouth to Work w/ Luan Nguyen
Manage episode 427199929 series 2494606
In the world of contracting, word of mouth can be the difference between a booming business and a bust. Today's guest is Luan Nguyen, CEO of Deck Bros, a Nebraska-based company that skyrocketed from zero to $5 million in revenue in just under five years. Luan has cracked the code to growing his business by harnessing the power of word-of-mouth, and in this episode, he's spilling his secrets for putting word-of-mouth marketing to work.
Tune in if you want to know how to grow your business through the power of word of mouth!
In this episode, they talk about:
What is word-of-mouth in contracting business
Positive and negative word of mouth
The importance of communication, reputation management, and creating a good customer experience to build loyalty
How contractors can leverage word-of-mouth marketing and build strong relationships with clients
Marketing strategies for contractors to nurture leads and provide value to clients after a sale
Tracking and optimizing marketing efforts to reduce costs while growing the business
Using gifts and small gestures to build emotional connections with clients and generate more referrals
Building a strong personal brand through intentional communication and actions
Gift ideas for high-ticket clients to build relationships and elicit emotional responses — whiskey sets, dryer balls, candle kits, movie night kits, etc
Building a strong brand through word-of-mouth marketing, customer experience, and relationship-building
The value of showing courage and thoughtfulness in customer interactions, even when mistakes are made
Strategies for effective branding and marketing for contractors
How to build a strong brand through intentional communication and action
Tips for building a sustainable funnel and personal brand as a contractor
Mentioned:
Luan Nguyen’s Website: https://luanthedon.com/
Luan’ Podcast, Get Biz! Do Biz! Get Paid! https://luanthedon.com/podcast
Deck Bros website: https://deckbros.com/
EP103: Zero to 2 Million In 24 Months w/ Luan Nguyen https://theponddigger.com/ep103-zero-to-2-million-in-24-months-w-luan-nguyen/
Links to resources:
Stop struggling with sales! Transform your business with Eric’s FREE list of Contractor Sales Secrets and start moving in the right direction. Click here to download it: Contractor Sales Secrets
Book A Call With Triplett: Call with Triplett
The Pond Digger - https://theponddigger.com/
You can also check out The Pond Digger's products at:
http://helixpondfiltration.com/
And follow his adventures in the pond world at:
202 episodes
Manage episode 427199929 series 2494606
In the world of contracting, word of mouth can be the difference between a booming business and a bust. Today's guest is Luan Nguyen, CEO of Deck Bros, a Nebraska-based company that skyrocketed from zero to $5 million in revenue in just under five years. Luan has cracked the code to growing his business by harnessing the power of word-of-mouth, and in this episode, he's spilling his secrets for putting word-of-mouth marketing to work.
Tune in if you want to know how to grow your business through the power of word of mouth!
In this episode, they talk about:
What is word-of-mouth in contracting business
Positive and negative word of mouth
The importance of communication, reputation management, and creating a good customer experience to build loyalty
How contractors can leverage word-of-mouth marketing and build strong relationships with clients
Marketing strategies for contractors to nurture leads and provide value to clients after a sale
Tracking and optimizing marketing efforts to reduce costs while growing the business
Using gifts and small gestures to build emotional connections with clients and generate more referrals
Building a strong personal brand through intentional communication and actions
Gift ideas for high-ticket clients to build relationships and elicit emotional responses — whiskey sets, dryer balls, candle kits, movie night kits, etc
Building a strong brand through word-of-mouth marketing, customer experience, and relationship-building
The value of showing courage and thoughtfulness in customer interactions, even when mistakes are made
Strategies for effective branding and marketing for contractors
How to build a strong brand through intentional communication and action
Tips for building a sustainable funnel and personal brand as a contractor
Mentioned:
Luan Nguyen’s Website: https://luanthedon.com/
Luan’ Podcast, Get Biz! Do Biz! Get Paid! https://luanthedon.com/podcast
Deck Bros website: https://deckbros.com/
EP103: Zero to 2 Million In 24 Months w/ Luan Nguyen https://theponddigger.com/ep103-zero-to-2-million-in-24-months-w-luan-nguyen/
Links to resources:
Stop struggling with sales! Transform your business with Eric’s FREE list of Contractor Sales Secrets and start moving in the right direction. Click here to download it: Contractor Sales Secrets
Book A Call With Triplett: Call with Triplett
The Pond Digger - https://theponddigger.com/
You can also check out The Pond Digger's products at:
http://helixpondfiltration.com/
And follow his adventures in the pond world at:
202 episodes
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