))
The Formula for Great IT Service + DC Travel Tips!
Manage episode 389239314 series 3501993
Contenu fourni par David Wheat, alt-CIO Consulting, David Wheat, and Alt-CIO Consulting. Tout le contenu du podcast, y compris les épisodes, les graphiques et les descriptions de podcast, est téléchargé et fourni directement par David Wheat, alt-CIO Consulting, David Wheat, and Alt-CIO Consulting ou son partenaire de plateforme de podcast. Si vous pensez que quelqu'un utilise votre œuvre protégée sans votre autorisation, vous pouvez suivre le processus décrit ici https://fr.player.fm/legal.
In the opening banter segment, we question whether we should trust Spotify's AI DJ so much and give our Washington DC travel tips. Darrick focuses on history and culture, while David just wants to find something to eat. We have fun pronouncing "L'Enfant" in French, because we're apparently "L'Children".
In The Big Idea segment, we share our formula for what makes up great IT (or any) service experience and ask our IT peeps to get better at this. And we zero in on one surprising word with can make all the difference in any customer support or service experience.
18 episodes
Partager
