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Contenu fourni par MRSM Productions and Jeff Compton. Tout le contenu du podcast, y compris les épisodes, les graphiques et les descriptions de podcast, est téléchargé et fourni directement par MRSM Productions and Jeff Compton ou son partenaire de plateforme de podcast. Si vous pensez que quelqu'un utilise votre œuvre protégée sans votre autorisation, vous pouvez suivre le processus décrit ici https://fr.player.fm/legal.
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1 You Are Your Longest Relationship: Artist DaQuane Cherry on Psoriasis, Art, and Self-Care 32:12
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DaQuane Cherry was once the kid who wore a hoodie to hide skin flare-ups in school. Now he’s an artist and advocate helping others feel seen. He reflects on his psoriasis journey, the power of small joys, and why loving yourself first isn’t a cliché—it’s essential. Plus, a deep dive into the history of La Roche-Posay’s legendary spring. See omnystudio.com/listener for privacy information.…
The Jaded Mechanic Podcast
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Contenu fourni par MRSM Productions and Jeff Compton. Tout le contenu du podcast, y compris les épisodes, les graphiques et les descriptions de podcast, est téléchargé et fourni directement par MRSM Productions and Jeff Compton ou son partenaire de plateforme de podcast. Si vous pensez que quelqu'un utilise votre œuvre protégée sans votre autorisation, vous pouvez suivre le processus décrit ici https://fr.player.fm/legal.
My name is Jeff, and I'd like to welcome you on a journey of reflection and insight into the tolls and triumphs of a career in automotive repair. After more than 20 years of skinned knuckles and tool debt, I want to share my perspective and hear other people's thoughts about our industry. So pour yourself a strong coffee or grab a cold Canadian beer and get ready for some great conversation.
…
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119 episodes
Tout marquer comme (non) lu
Manage series 3472465
Contenu fourni par MRSM Productions and Jeff Compton. Tout le contenu du podcast, y compris les épisodes, les graphiques et les descriptions de podcast, est téléchargé et fourni directement par MRSM Productions and Jeff Compton ou son partenaire de plateforme de podcast. Si vous pensez que quelqu'un utilise votre œuvre protégée sans votre autorisation, vous pouvez suivre le processus décrit ici https://fr.player.fm/legal.
My name is Jeff, and I'd like to welcome you on a journey of reflection and insight into the tolls and triumphs of a career in automotive repair. After more than 20 years of skinned knuckles and tool debt, I want to share my perspective and hear other people's thoughts about our industry. So pour yourself a strong coffee or grab a cold Canadian beer and get ready for some great conversation.
…
continue reading
119 episodes
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1 Frank Wiebe of 3D Auto Talks TikTok and Change in the Auto Repair Industry 1:44:14
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Like the show? Show your support by using our sponsors. Promotive can help you find your dream job. Touch HERE to see open jobs. Need to update your shop systems and software? Try Tekmetric HERE In this episode, Jeff is joined by Frank Wiebe of 3D Auto in Elmer, Ontario. Frank shares his experiences with Ontario’s new digital vehicle safety inspection program and how it has impacted his business, leading to a significant increase in inspection volume as other shops opted out. They also discuss the importance of integrity in safety inspections, emphasizing why they hold higher standards than the minimum regulations require. Lastly, Frank reflects on his journey from technician to shop owner, highlighting the challenges and rewards of running a family business in a changing industry. 00:00 Adapting Safety Protocols with Technology 10:36 Busy Used Car Lot Success 13:36 "Bilingual Hire: Six-Year Apprenticeship" 18:13 Family-Run Business Dynamics 22:21 "Privileges vs. Hero Complex in Auto Shops" 29:19 Tie Rod Dilemma: Pass or Fail? 35:58 Regulating Safety Standards Concerns 42:39 Motorbike Dispute and Indifference 46:08 Faulty Car Repair Issues 53:00 Lesson Learned: Consistent Rotor Replacement 58:41 "Hands-On Learning: Beyond Floor Sweeping" 01:00:53 Early Trade Reality Check 01:07:18 Lost Art of Hands-On Learning 01:14:01 Understanding Shop Hiring Challenges 01:15:20 Mentorship Shapes Technician Skills 01:21:14 Realizing Electrical Concepts Simplified 01:30:25 Investing vs. Expanding Decisions 01:34:40 Faulty Auto Parts Frustration 01:39:11 "Industry Accountability and Safety" Follow/Subscribe to the show on social media! TikTok - https://www.tiktok.com/@jeffcompton7 YouTube - https://www.youtube.com/@TheJadedMechanic Facebook - https://www.facebook.com/profile.php?id=100091347564232…

1 Why Low Shop Rates Hurt Everyone in Auto Repair | Bryan Bueckert 1:42:37
1:42:37
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Like the show? Show your support by using our sponsors. Promotive can help you find your dream job. Touch HERE to see open jobs. Need to update your shop systems and software? Try Tekmetric HERE In this episode, Jeff Compton sits down with technician Bryan Bueckert to talk through career challenges and the realities of working in the automotive repair industry. Brian shares his journey of entering the trade later in life, including the financial sacrifices and steep learning curve involved in switching from a call center job to turning wrenches. The discussion highlights key issues like low shop door rates and reluctance to charge for diagnostic labor, which make it difficult for technicians to earn a livable wage. 00:00 "Subaru Enthusiast's Job Search" 05:39 Skilled Trade Pay Disparity Debate 13:47 Mastering European Car Systems 20:00 Space Dilemma and Hiring Needs 21:55 "Challenges of Small Auto Shops" 29:51 Proper Oil for Euro Cars 33:44 "No Tolerance for Customer Abuse" 41:41 Final School Day in Windsor 43:11 Subaru Salary Insights 49:42 Oil Change: More Than Routine 55:45 Revamping Traditional Auto Service Methods 01:00:27 Quality Parts Ensure Trust 01:06:57 Subaru CVT Fluid Maintenance Advice 01:10:48 Car Service Decisions Explained 01:18:08 Spare Key Programming Challenges 01:22:40 Efficient Airbag Installation Story 01:28:57 Considering Teaching High School Shop 01:33:10 Pursuing Passion After Mortgage Follow/Subscribe to the show on social media! TikTok - https://www.tiktok.com/@jeffcompton7 YouTube - https://www.youtube.com/@TheJadedMechanic Facebook - https://www.facebook.com/profile.php?id=100091347564232…

1 Technicians Are Undervalued | Stories with David Kline 2:04:15
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Like the show? Show your support by using our sponsors. Promotive can help you find your dream job. Touch HERE to see open jobs. Need to update your shop systems and software? Try Tekmetric HERE In this episode, Jeff is joined by David Kline, a seasoned technician with over 25 years of experience. David shares eye-opening stories from his time in both dealership and independent shop environments, highlighting the grind of flat rate, toxic workplace cultures, and the impact these have on mental health and work-life balance. Together, they explore the need for genuine recognition of technicians’ expertise, discuss the failures of current compensation structures, and emphasize why reshaping how techs are valued is critical for the entire industry. 00:00 Vehicle Safety Standards Concerns 20:07 Work Dispute With Service Manager 23:34 Trust and Accountability in Dealerships 41:16 "Value Proven, Stress Unnecessary" 49:00 Dealer Talent Drain: A Cautionary Tale 01:01:38 "Diagnosing Chrysler EGR Valve Issues" 01:08:08 Tool Troubles and Young Technicians 01:21:45 Invest in Quality Tools 01:23:19 Competitive Mechanic Memories 01:43:45 "Personality Type and Customer Challenges" 01:50:16 Benefit of the Doubt in Industry 01:54:44 Valuing Co-Worker Relationships Follow/Subscribe to the show on social media! TikTok - https://www.tiktok.com/@jeffcompton7 YouTube - https://www.youtube.com/@TheJadedMechanic Facebook - https://www.facebook.com/profile.php?id=100091347564232…

1 How To Avoid Burnout As a Auto Repair Technician | Juwan Fields 56:18
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Like the show? Show your support by using our sponsors. Promotive can help you find your dream job. Touch HERE to see open jobs. Need to update your shop systems and software? Try Tekmetric HERE In this episode, Jeff Compton is joined by Juwan Fields, a young field service forklift mechanic seeking to transition back into the automotive industry. Juwan opens up about his dissatisfaction with the repetitive and unstimulating nature of equipment repair, contrasting it with his early passion for automotive diagnostics and electrical work. Jeff and Juwan talk about the challenges technicians face in finding fulfilling work that balances intellectual curiosity with financial stability. 00:00 Career Shift: Equipment to Automotive 04:43 Automotive Challenges and Reflections 08:27 Job Transition: Oil Changing Experience 10:38 Seasonal HVAC Job Experience 15:26 Balancing Passion and Providing 18:17 Choosing Stability Over Entrepreneurship 20:16 "Keith Perkins: Expert Car Diagnostician" 23:17 Networking with Industry Leaders 27:51 "Skepticism of 'Specialty' Shops" 30:33 Prefers Diagnostic Programming Over Key Work 36:20 Brian Pollock's Repair Expertise 38:35 "Job Satisfaction Over Money" 39:59 Shop Struggles: Pay and Solutions 45:40 "Aftermarket Parts: Unreliable Choice" 46:34 Efficient On-Site Auto Technician Guidance 52:29 Life-Changing Networking Events Follow/Subscribe to the show on social media! TikTok - https://www.tiktok.com/@jeffcompton7 YouTube - https://www.youtube.com/@TheJadedMechanic Facebook - https://www.facebook.com/profile.php?id=100091347564232…

1 Ford Tech J Cole (TikTok) Says Flat Rate MUST Change 1:31:42
1:31:42
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Like the show? Show your support by using our sponsors. Promotive can help you find your dream job. Touch HERE to see open jobs. Need to update your shop systems and software? Try Tekmetric HERE In this episode, Jeff welcomes Ford Tech J Cole to the show to talk social media influence and the changing auto repair industry. Both Jeff and J Cole have a love-hate relationship with life in the dealership, and shared similar thoughts and feelings about the repair industry as a whole. Hot takes galore on this episode! Follow/Subscribe to the show on social media! TikTok - https://www.tiktok.com/@jeffcompton7 YouTube - https://www.youtube.com/@TheJadedMechanic Facebook - https://www.facebook.com/profile.php?id=100091347564232…

1 Flat Rate is Killing Teamwork in Auto Repair! (Mike Pereira) 1:36:19
1:36:19
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Like the show? Show your support by using our sponsors. Promotive can help you find your dream job. Touch HERE to see open jobs. Need to update your shop systems and software? Try Tekmetric HERE In this episode, Jeff and fellow Canadian shop owner Mike Pereira discuss industry challenges, such as the flat-rate pay system at dealerships, emphasizing how it discourages teamwork and impacts job satisfaction. Both Jeff and Mike highlight the importance of ongoing technical and business training in today’s rapidly changing industry and discuss the need for better collaboration and transparency among local shop owners. 00:00 Some Sports Take WAYYYY Too Long 10:25 Unfair Work Distribution Observed 11:50 Turn Up the Radio Solution 16:02 Flat Rate Challenges in Learning 22:29 Shared Experiences in the Industry 30:46 "Highly Recommend Brian's Class" 34:48 Valuing Time Over Money 38:23 Supportive Owners Embrace Change 45:26 Selective Customer Intake Strategy 49:10 Evaluating Vehicle Part Quality 57:10 Car Enthusiast's Euro Car Insights 01:01:08 Unfair Work Conditions at Dealership 01:05:20 Proactive Work Culture Insights 01:08:18 Training Adjustments at Work 01:18:02 Digital Tread & Rotor Measurement 01:20:28 Vehicle Inspection Photo Transparency 01:25:41 Trust Car Claims Carefully 01:30:41 Focus on Business Skills, Not Tech Follow/Subscribe to the show on social media! TikTok - https://www.tiktok.com/@jeffcompton7 YouTube - https://www.youtube.com/@TheJadedMechanic Facebook - https://www.facebook.com/profile.php?id=100091347564232…

1 Life As A Mechanic | Paul Danner, Check Engine Chuck, and Keith Perkins 1:18:00
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Like the show? Show your support by using our sponsors. Promotive can help you find your dream job. Touch HERE to see open jobs. Need to update your shop systems and software? Try Tekmetric HERE Today, Jeff sits down at Tools 2025 with Paul Danner (ScannerDanner), Keith Perkins, and Check Engine Chuck. Paul shares updates on the SD Charities initiative and highlights the importance of giving back to the community, including a tool auction supporting an auto tech school in Senegal. Keith and Chuck discuss the challenges and rewards of growing their businesses, from shop expansion to personal journeys in technical skill development. The group engages in an honest conversation about industry image, the need for higher labor rates, and the vital role of technician recognition and continued networking. 00:00 "Tools 2025: Meeting Success" 05:24 Supporting Solar for African Schools 12:01 "Striving for Effective Communication" 20:58 Promotional Shorts and Circuit Troubleshooting 24:27 Accountability in Vehicle Repairs 27:36 Online Creators' Ethical Responsibility 33:19 "Revamping Labor Rates in Trades" 40:18 "Profitability of Brake Suspension Work" 47:15 Seeking Appreciation and Change 50:32 "Rethinking Industry Value Perception" 57:21 Paul's Dubious Car Flipping Tactics 58:35 U-Haul's Business Model Explained 01:08:00 Mutual Respect and Encouragement 01:14:01 "Collaborate Beyond Platforms" Follow/Subscribe to the show on social media! TikTok - https://www.tiktok.com/@jeffcompton7 YouTube - https://www.youtube.com/@TheJadedMechanic Facebook - https://www.facebook.com/profile.php?id=100091347564232…

1 Donald Tyrone on Industry Burnout Work Culture 1:17:13
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Like the show? Show your support by using our sponsors. Promotive can help you find your dream job. Touch HERE to see open jobs. Need to update your shop systems and software? Try Tekmetric HERE In this episode, Jeff talks with Donald Tyrone to discuss burnout in the auto repair industry. Donald shares his experiences working for a large rental fleet in Savannah, Georgia, contrasting it with his past life at Toyota dealerships and the struggles he’s faced finding fulfillment in his work. Together, they examine issues like toxic workplace culture, the pitfalls of flat-rate pay systems, and the importance of genuine recognition and mental health among technicians. 00:00 Inefficiency and Transparency in Work 06:46 Finding Reliable Service Managers 13:04 "Dealerships: Profit Over People?" 16:00 Automated System Challenges at Work 23:27 Service Department Concerns 30:35 "Job as Retreat from Home" 36:15 Work Smarter, Not Harder 38:07 Aftermarket Parts: Worth the Hassle? 46:01 Brake Wear and Rotor Issues 51:01 Struggling to Find Balance 53:38 Teaching Barriers in Automotive Education 01:02:21 Confidence, Questions, and Feedback Dynamics 01:06:13 Overworked Saturdays, Unappreciated Efforts 01:13:15 Seeking Understanding and Purpose 01:14:10 Reach Out with Good News Follow/Subscribe to the show on social media! TikTok - https://www.tiktok.com/@jeffcompton7 YouTube - https://www.youtube.com/@TheJadedMechanic Facebook - https://www.facebook.com/profile.php?id=100091347564232…

1 Fluffy Mexicanik Talks Flat Rate Pay and His Popularity on Social Media 2:01:44
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Like the show? Show your support by using our sponsors. Promotive can help you find your dream job. Touch HERE to see open jobs. Need to update your shop systems and software? Try Tekmetric HERE In this episode, Jeff and Fluffy Mexicanik talk through their ups and downs in their automotive repair careers. They both get pretty raw about dealership life, touching on topics like flat-rate pay, the challenges of warranty work, and the growing influence of social media for technician networking and learning. Follow Fluffy on TikTok Subscribe to Fully on YouTube 00:00 Unfriendly Service Manual Navigation 06:19 Faulty Deliveries: CVT Issues Occurring 12:11 Vehicle Repair: Diagnosing to Maximize Time 16:57 Power Probe Tools Misdiagnosis Issue 23:02 Seam Sealing for Leak Prevention 29:13 "Engine Troubles Due to Timing" 34:17 "Service Integrity vs. Profit" 37:24 Recycled Auto Parts Controversy 47:24 Jaded Perspective on Car Guarantees 49:09 Guaranteed Pay Requires Presence 54:29 "Frustration Over Unpaid Labor Time" 59:03 Uncertain Pay and Motivation 01:09:16 Dead Battery Dilemma 01:12:37 Unpaid Diagnostic Time Issue 01:18:32 "Wind Noise Repair Challenges" 01:24:44 Dealership Challenges with Older Cars 01:31:07 Augmented Reality Auto-Repair 01:35:12 Honda-Focused Business Success 01:38:04 Networking for Business Success 01:42:23 "Social Media's Impact on Mechanics" 01:52:01 "Redraw Industry Boundaries" 01:56:10 Discovering Deeper Connections Follow/Subscribe to the show on social media! TikTok - https://www.tiktok.com/@jeffcompton7 YouTube - https://www.youtube.com/@TheJadedMechanic Facebook - https://www.facebook.com/profile.php?id=100091347564232…

1 Liz Tait Gets Real About Dealership Drama 1:38:21
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Like the show? Show your support by using our sponsors. Promotive can help you find your dream job. Touch HERE to see open jobs. Need to update your shop systems and software? Try Tekmetric HERE In this episode, Jeff Compton sits down with Liz Tate, partner at Level 5 Drive, an ADAS calibration company in southern Ontario. Liz discusses her unconventional path into the automotive industry and the challenges she encountered working as a woman in a traditionally male-dominated field. She shares candid experiences from her time in both dealership and aftermarket environments, highlighting issues such as poor management, internal politics, and the difficulties around proper vehicle safety and used car inspections. 00:00 "Jaded Mechanic: Celebrating 100 Episodes" 08:47 High School Educational Tracks Divide 12:41 "Balancing Podcast Dreams and Career" 19:00 Mentorship vs. Efficiency Conflict 26:01 Customer Complaints Post-Oil Change 30:52 Parts Pricing and Accountability Issues 32:22 Dealership Service Frustrations 41:31 Catalytic Converter Solutions in Canada 47:28 Dealership Culture and Resistance to Change 52:22 "Challenges in Car Shop Margins" 54:30 "Beware Unlicensed Car Technicians" 01:03:00 "Flawed Program Lacks Accountability" 01:06:08 Industry Evolution and Innovation Insights 01:10:26 ADAS Calibration Challenges in Aftermarket 01:18:47 Decaying Truck Neglect 01:24:58 Communication Breakdown in Auto Repairs 01:26:39 Insurance Struggles in Auto Repairs 01:32:52 3D Puzzle vs. Road Map Understanding Follow/Subscribe to the show on social media! TikTok - https://www.tiktok.com/@jeffcompton7 YouTube - https://www.youtube.com/@TheJadedMechanic Facebook - https://www.facebook.com/profile.php?id=100091347564232…

1 Why Shop Culture Should Matter More Than Money for Technicians | Lisa and Joelle from Promotive 1:24:37
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Like the show? Show your support by using our sponsors. Promotive can help you find your dream job. Touch HERE to see open jobs. Need to update your shop systems and software? Try Tekmetric HERE In this episode, Jeff is joined by Lisa Coyle and Joelle Pollak from Promotive! Lisa emphasizes the importance of choosing a workplace based on people and culture, not just pay, while Joel shares insights on the multi-step vetting and placement process Promotive uses to ensure strong fits between shops and technicians. Jeff also reflects on his career journey, highlighting how finding the right shop culture made all the difference in his job satisfaction and performance. We're so thankful for the support of Promotive as a sponsor of the podcast! Show your support for this show by thanking them for their sponsorship. And use them if you're looking for a job! 00:00 Work's Impact on Personal Life 06:09 Discover Interests Beyond Resume 11:20 "Impact of Declining Practical Skills" 19:47 "Challenges in Attracting Talent" 25:58 "Unicorns: The Elite Problem Solvers" 27:31 Value Beyond the Job 37:11 Rejecting the Flat Rate Work Model 39:03 Unicorn Diagnostic Tech Traits 47:07 "Work Boot Replacement Benefits" 49:54 Beer Exchange Rumor at Shops 56:31 "Challenges of Working Interviews" 01:00:53 "Honeymoon Phase in Dealerships" 01:07:17 "Quirky Industry Changes" 01:09:09 Consider Job Fit Before Switching 01:17:30 "Tire Tech Job Dilemma" 01:19:42 Mechanic's Seasonal Job Struggle Follow/Subscribe to the show on social media! TikTok - https://www.tiktok.com/@jeffcompton7 YouTube - https://www.youtube.com/@TheJadedMechanic Facebook - https://www.facebook.com/profile.php?id=100091347564232…

1 Tom Schearer - TOOLS, Training, and Team Development 1:23:07
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Like the show? Show your support by using our sponsors. Promotive can help you find your dream job. Touch HERE to see open jobs. Need to update your shop systems and software? Try Tekmetric HERE In this episode, Jeff is joined by Tom Schearer of Schearer Sales and Service. Tom talks about the complexities of used car sales, emphasizing the importance of honest communication with customers and building long-term relationships over short-term profits. The conversation also touches on investing in specialized tools and training to stay competitive, and the value of strong shop culture and effective team collaboration. Want to go to TOOLS? Register HERE 00:00 Challenges in Used Car Dealership 08:34 "Dealers Prefer Used OEM Brands" 12:13 Limited Used Car Warranty Realities 19:53 "Tackling Car Repairs Holistically" 22:58 "Leadership Transition and Delegation" 26:16 Inconsistent Terminology Causes Confusion 35:17 Post-Warranty Car Maintenance Shift 38:33 Dealerships: Balancing Sales and Relations 45:36 Employee Transition Concerns 47:25 Chrysler Dealers' Hiring Agreement 56:23 Recognition Over Pay: Valuing Appreciation 01:01:36 Overcoming Fear: Embrace Collaboration 01:06:14 "Collaborative Collision Repair Insights" 01:12:32 "Importance of Knowledge Sharing" 01:14:50 Retirement and Mentorship Goals 01:18:49 Apology and Anticipation Follow/Subscribe to the show on social media! TikTok - https://www.tiktok.com/@jeffcompton7 YouTube - https://www.youtube.com/@TheJadedMechanic Facebook - https://www.facebook.com/profile.php?id=100091347564232…

1 Lucas Underwood Gets Real About Leadership, Life, and Money 2:01:10
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Like the show? Show your support by using our sponsors. Promotive can help you find your dream job. Touch HERE to see open jobs. Need to update your shop systems and software? Try Tekmetric HERE In this episode, Jeff Compton and Lucas Underwood get real about the realities of shop ownership and the repair industry. Lucas harps on why you need to build better systems and processes, mainly to avoid burnout. They both get heated about the technician pay structure, industry culture, and the crucial need for personal fulfillment and meaning beyond monetary success. 00:00 Intense Storms, Tornado Near Miss 06:15 "True Champions Plan for Success" 10:49 Complex Challenges in Industry Dynamics 20:06 Self-Reflection and Employee Turnover 25:07 Owner's Struggles with Management 30:23 "Chaotic Kitchen Reflections" 31:12 Automotive Industry Training Challenges 41:23 Welfare System Critique: Misallocation Concerns 45:03 Track and Tax Unbilled Services 47:12 Business Finance Transparency Needed 56:07 Rethinking Success Beyond Money 59:04 Career Pathing Concerns Discussed 01:03:14 Fishing: A Passionate Escape 01:12:29 Navigating Professional Boundaries 01:14:36 "Embracing Emotional Connections" 01:20:59 Helping Each Other: A Pipe Dream? 01:27:13 Eco Diesel Truck Dilemma 01:32:17 Online Complaints Over Car Repairs 01:38:54 Unnecessary Changes Disrupt Growing Shop 01:40:52 Emotion-Free Decision Making 01:46:20 "Challenging Stagnant Business Practices" 01:52:54 Building Character Through Purposeful Work Follow/Subscribe to the show on social media! TikTok - https://www.tiktok.com/@jeffcompton7 YouTube - https://www.youtube.com/@TheJadedMechanic Facebook - https://www.facebook.com/profile.php?id=100091347564232…

1 Why Training and Networking Matter in Auto Repair | Bret Fadely 1:16:28
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Like the show? Show your support by using our sponsors. Promotive can help you find your dream job. Touch HERE to see open jobs. Need to update your shop systems and software? Try Tekmetric HERE In this episode, Jeff Compton is joined by Brett T. Fadley to discuss the upcoming TOOLS training event in Lancaster, Pennsylvania. Brett shares how TOOLS got started and how far it's come, but then gets into the challenges the auto repair industry has today. To get where the industry needs to be, events like TOOLS are critical. Sign up for TOOLS here! 00:00 Understanding Financial Struggles of Shop Owners 05:46 In-Person Networking's Hidden Value 12:37 Business Challenges and Implementing Processes 19:56 Improving Shop Efficiency Discussions 23:38 Rust Advisory for Ontario Car Sales 29:48 Mechanics' Career Transition Paths 34:50 Car Repair Recommendations Debate 39:44 Changing Industry Perceptions Needed 47:55 Exit Scheduling Success in Auto Services 51:37 "Networking: Reducing the 'Suck' Factor" 54:46 Grateful for Career Purpose 59:28 Engine Installation Decisions in Shops 01:08:17 Limited Podcast Space Allocation 01:12:26 Summer Event Invitation Follow/Subscribe to the show on social media! TikTok - https://www.tiktok.com/@jeffcompton7 YouTube - https://www.youtube.com/@TheJadedMechanic Facebook - https://www.facebook.com/profile.php?id=100091347564232…

1 Ben Dellaria From 3T's Automotive on YouTube | What's It Like Being a Mobile Mechanic? 1:49:24
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Like the show? Show your support by using our sponsors. Promotive can help you find your dream job. Touch HERE to see open jobs. Need to update your shop systems and software? Try Tekmetric HERE In this episode, Jeff chats with Ben Dellaria from the Three T's Automotive YouTube Channel. Ben reflects on his journey from working at dealerships and independent shops to becoming a successful mobile mechanic, emphasizing the importance of professional conduct and strategic decision-making in business. Jeff and Ben discuss the significance of transparency, particularly when addressing mistakes, highlighting how it builds trust with clients. 00:00 Podcast Recognition Milestone 06:17 Outdated Carburetor Lessons in 2001 15:36 Stagnant Career in Auto Shops 21:17 DIY Mobile Auto Repair Journey 24:47 Critique of Mobile Auto Repair Jobs 29:16 Optimizing Mobile Business Efficiency 35:19 Transmission Repair Dispute Explained 39:07 TikTok's Impact on Job Viability 45:38 Incentive-Pay Myth in the Auto Industry 51:47 "Focused on Vehicle Condition" 59:25 Nissan Clutch and Compressor Failures 01:02:11 Chevy Communication Issues Explained 01:09:08 Repair Value Beyond Hourly Rate 01:14:12 Florida Estimate Quoting Regulation 01:17:49 Drawing the Line 01:23:21 Corporate Dealer vs. Independent Dynamics 01:31:22 "Resentment Towards Unqualified Technicians" 01:36:27 Ignoring Advice: Miscommunication Issues 01:40:14 Avoid High-Liability Jobs 01:45:42 ASTA Networking: Transformative Experience Follow/Subscribe to the show on social media! TikTok - https://www.tiktok.com/@jeffcompton7 YouTube - https://www.youtube.com/@TheJadedMechanic Facebook - https://www.facebook.com/profile.php?id=100091347564232…
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The Jaded Mechanic Podcast

1 Joshua Taylor Says The Repair Industry Has a Leadership and Accountability Problem 1:27:48
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Like the show? Show your support by using our sponsors. Promotive can help you find your dream job. Touch HERE to see open jobs. Need to update your shop systems and software? Try Tekmetric HERE In this episode, Jeff is joined by Joshua Taylor. Joshua says accountability is important for both technicians and management to have a successful business. He and Jeff also discuss the disconnect between pay and job satisfaction, uncovering that care, empathy, and validation are often more significant than financial compensation. They also uncover the alarming mental health statistics within the automotive industry. 00:00 NADA Conference Insights 07:50 "Lack of Technician-Focused Tech Solutions" 12:24 "Technician Shortage and Dealership Challenges" 20:48 Comeback Strategy in Auto Shops 23:14 Work Order Communication Challenges 27:16 Raising Accountability Standards 36:13 Unicorn Productivity: Unrealistic Shop Standards 38:21 "Maximizing Team Potential Gradually" 44:31 "Ownership in Decision-Making" 52:49 Technicians' Pay Vs. Job Satisfaction 54:52 Parts Counter Frustration 01:01:30 Persistent Communication on Equipment Damage 01:06:39 High Demand for Skilled Workers 01:11:17 Seeking Validation: A Men's Issue 01:20:41 "Beyond Pay: Valuing Technicians" Follow/Subscribe to the show on social media! TikTok - https://www.tiktok.com/@jeffcompton7 YouTube - https://www.youtube.com/@TheJadedMechanic Facebook - https://www.facebook.com/profile.php?id=100091347564232…
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The Jaded Mechanic Podcast

1 Keith Perkins Gets Mad Daily At How Shops Are Ran 1:50:19
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Like the show? Show your support by using our sponsors. Promotive can help you find your dream job. Touch HERE to see open jobs. Need to update your shop systems and software? Try Tekmetric HERE Today, Jeff is joined by Keith Perkins from L1 Training and Diagnostics. Keith gets fired up about investing in your own skills and tools to succeed in the automotive repair industry. They both comment on issues with flat rate systems and how they can negatively impact the teamwork culture within a shop. Additionally, Keith shares his journey of starting L1 as a mobile diagnostic and programming service, emphasizing the need for proper diagnostic processes and the challenges faced with aftermarket parts. 00:00 "Finally Got Keith on the Podcast!" 06:21 "High Crime and Prison Density" 13:00 Christian Brothers Franchise Challenges 18:15 Invest in Self-Toolkit Development 21:46 "Flat Rate Industry Frustrations" 27:09 Quick and Dirty Car Repairs 35:46 Engine Troubleshooting Steps 39:16 "Basic Diagnostics: Data Scans First" 46:26 Admiring Unique Perspectives 49:46 "Intense Training Experience Reflected" 54:04 Faulty PCM Causes Car Malfunction 01:02:10 Hiring Tension Among Technicians 01:07:31 Hourly vs. Flat Rate Talent Debate 01:10:02 Winning Arguments with Confidence 01:13:43 "Frustration with Unanswered Questions" 01:21:44 Employee Benefits and Compensation Issues 01:23:41 Industry Challenges and Perseverance 01:32:15 "Impact of Time on Flat Rate Work" 01:35:45 Car Part Procurement Challenges 01:39:47 Holistic Approach in Auto Repair Follow/Subscribe to the show on social media! TikTok - https://www.tiktok.com/@jeffcompton7 YouTube - https://www.youtube.com/@TheJadedMechanic Facebook - https://www.facebook.com/profile.php?id=100091347564232…
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1 Challenges vs Rewards in Mobile Diagnostics | Sean Tipping 1:13:40
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Like the show? Show your support by using our sponsors. Promotive can help you find your dream job. Touch HERE to see open jobs. Need to update your shop systems and software? Try Tekmetric HERE In this episode, Jeff Compton is joined by fellow podcaster Sean Tipping. Sean talks about his journey in the automotive industry and how he got to where he is today. He highlights the challenges and rewards of working on complex automotive diagnostics, such as parasitic draws and network-related issues. Sean also addresses the balancing act of time management and discusses his decision to take a break from podcasting. 00:00 Simplifying Concepts for Teaching 05:54 Industry Engagement and Mobile Shift 15:37 "Call Sean for Network Issues" 16:57 Parasitic Draw Challenges in Auto Repair 25:43 Therapeutic Reflections in Business Interviews 28:32 Taking a Break from Routine 35:57 Revealing Industry Secrets to Laymen 40:16 Finding Career Fulfillment 45:51 "Mobile Diagnostics Challenges" 47:56 Car Repair Value Debate 55:08 Diagnostic Challenges in Car Repairs 59:09 Tiered Diagnostic Pricing System 01:04:41 Faulty Scan Tool Misleads Diagnosis 01:11:02 "Podcast Promotion and Gratitude" Follow/Subscribe to the show on social media! TikTok - https://www.tiktok.com/@jeffcompton7 YouTube - https://www.youtube.com/@TheJadedMechanic Facebook - https://www.facebook.com/profile.php?id=100091347564232…
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1 Remember Monster Garage? Tom of Big Dog Custom Diesel Says That Show Changed His Life 1:15:06
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Like the show? Show your support by using our sponsors. Promotive can help you find your dream job. Touch HERE to see open jobs. Need to update your shop systems and software? Try Tekmetric HERE In this episode of The Jaded Mechanic, Jeff Compton chats with Tom from Big Dog Custom Diesel. Tom remembers his appearance on Monster Garage and how that kickstarted his career transition from working at a Ford dealership to starting his shop. He and Jeff also cover the struggles of running a business, especially on finding quality staff and managing business finances. 09:13 "Reconnecting Over Hot Dog Cart" 12:09 Trailer Upgrades and Requirements 19:49 "Overcoming Financial Struggles" 24:16 Experience vs. Theory: Importance 28:29 "Prioritizing Expensive Repairs" 33:57 North Carolina Store Transformation 41:36 Challenging, Self-Inflicted Positivity 45:47 Efficient Work Strategy Debate 47:44 Old School Toolbox Enthusiast 57:10 Weird Industry Perception of Discounts 01:00:02 Vehicle Brake and Rotor Issues 01:05:34 Striving for Excellence 01:09:25 "Tekmetric's Impressive Features" Follow/Subscribe to the show on social media! TikTok - https://www.tiktok.com/@jeffcompton7 YouTube - https://www.youtube.com/@TheJadedMechanic Facebook - https://www.facebook.com/profile.php?id=100091347564232…
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The Jaded Mechanic Podcast

1 Zach Cypert | Why Does Everyone Get So Upset Online? 1:23:44
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Like the show? Show your support by using our sponsors. Promotive can help you find your dream job. Touch HERE to see open jobs. Need to update your shop systems and software? Try Tekmetric HERE In this episode of The Jaded Mechanic podcast, Jeff Compton is joined by Zach Cypert from L1 Diagnostics. Today, he and Jeff talk about the outrageous things people say in popular Facebook groups, and share stories about misdiagnosed or improperly repaired jobs. 00:00 Journey to Automotive Shop Career 08:03 Pro Tech Program Experience 13:53 Shop Communication and Inspection Practices 16:47 Diagnostic Charges Misunderstood 24:06 Efficient Roadside Auto Service Solutions 32:12 Workplace Frustration and Unpaid Labor 37:39 Complaints and Profitability Concerns 38:28 Documenting Job Duties and Expectations 48:20 Avoiding Online Drama 52:09 Cost Assessment in Business Decision-Making 57:30 Comprehensive Vehicle Inspection Process 01:02:36 Dealership Encounter: PCM Update Challenge 01:07:39 Auto Repair and Diagnostics Offer 01:10:20 Truck Fuel Efficiency Insight 01:17:41 Cautious Communication and Humility Follow/Subscribe to the show on social media! TikTok - https://www.tiktok.com/@jeffcompton7 YouTube - https://www.youtube.com/@TheJadedMechanic Facebook - https://www.facebook.com/profile.php?id=100091347564232…
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The Jaded Mechanic Podcast

1 Drac From TikTok (Eric Pierce) | Stories and Struggles 2:10:45
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Like the show? Show your support by using our sponsors. Promotive can help you find your dream job. Touch HERE to see open jobs. Need to update your shop systems and software? Try Tekmetric HERE In this episode, Jeff welcomes Eric Pierce AKA Drac from TikTok. Eric shares his journey through the dealership, highlighting his challenges with management and the lack of adequate compensation, despite the high door rate. He also talks about the physical toll of the job after his motorcycle accident, which led to pursuing a different role with Lime Scooters. 00:00 TikTok Algorithm and Life Updates 11:10 Tech Apprenticeship Shift 31:46 Refusing Service: A Mechanic's Stand 35:01 Commission for Service Advisors, Not Techs 52:09 Unmotivated Employee Struggles to Learn 56:39 Teeth Misalignment and Workshop Support 01:05:12 Neglected Car Battery Causes Issues 01:23:09 Easier Work Than Auto Mechanic 01:27:11 Career Reflections: The Grind Culture 01:44:01 Misunderstandings, Not Ripoffs, in Auto Repairs 01:53:07 Government Mandates on Vehicle Efficiency 01:58:31 "Online Dogpiling Concerns" 02:06:18 Technicians, Not Malicious, Often Exploited Follow/Subscribe to the show on social media! TikTok - https://www.tiktok.com/@jeffcompton7 YouTube - https://www.youtube.com/@TheJadedMechanic Facebook - https://www.facebook.com/profile.php?id=100091347564232…
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The Jaded Mechanic Podcast

1 Is the Future Scary Or Exciting? | Mickey Leech with Schumacher Electric 1:13:04
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Like the show? Show your support by using our sponsors. Promotive can help you find your dream job. Touch HERE to see open jobs. Need to update your shop systems and software? Try Tekmetric HERE Mickey Leech is the CEO of Schumacher Electric. Today, he and Jeff talk about the EV battery charging market, other industry technological advancements, and how to grow within today's industry. They also discuss how to support and equip young technicians with tools, training, and care, to help the industry over the next few decades. 05:50 Tech Evolution: Overcoming Information Barriers 13:23 Innovative Wireless Charging Solution 18:26 Shift in Appreciation for Loud Cars 25:39 Vintage Schumacher Battery Charger Nostalgia 30:51 Tech Life: Untold Stories 32:45 Embrace New Technology in Business 37:04 "Dealership vs. Independent Shop Dynamics" 46:11 Flexible Work Schedules for Technicians 47:46 Collaborative Workplace Success Strategies 57:05 Seniority Doesn't Equal Leadership 01:01:53 Seniority vs. Skill in Trades 01:04:11 Investing in Employee Tool Development 01:09:29 Excited to Connect at Future SEMA Follow/Subscribe to the show on social media! TikTok - https://www.tiktok.com/@jeffcompton7 YouTube - https://www.youtube.com/@TheJadedMechanic Facebook - https://www.facebook.com/profile.php?id=100091347564232…
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The Jaded Mechanic Podcast

1 If You Feel Handcuffed To Your Job, Murray Voth Is Here To Help 1:26:23
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Like the show? Show your support by using our sponsors. Promotive can help you find your dream job. Touch HERE to see open jobs. Need to update your shop systems and software? Try Tekmetric HERE In this episode, Murray Voth from RPM Training chats with Jeff. Murray starts with what he called "emotional discounting" at repair shops, and how the industry needs to shift from this. He also discusses shop owners' challenges when they feel "handcuffed" to their businesses and explores ways to strike a balance between working in the industry and strategizing for its growth. 00:00 Business Coaching & Consulting Expansion 08:01 "Benefits of Online Coaching" 12:13 "Business Evaluation and Consultancy Insights" 18:30 Bypassing Front Desk for Control 25:30 Behind-the-scenes Business Strategy 30:25 Delegation and Succession Planning 33:16 Business Closure Due to Owner Retirements 41:28 Car Ownership Financial Struggles 45:36 Understanding Personal and Professional Values 48:55 Overlooked Auto Maintenance Education 55:44 Choosing Quality Over Cost 58:49 Learning Technical Skills Hands-On 01:04:08 Streamlined Service Through Effective Communication Follow/Subscribe to the show on social media! TikTok - https://www.tiktok.com/@jeffcompton7 YouTube - https://www.youtube.com/@TheJadedMechanic Facebook - https://www.facebook.com/profile.php?id=100091347564232…
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1 Lester Kovacs from Dorman Products | The Repair Industry Needs Better Communication 1:21:37
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Like the show? Show your support by using our sponsors. Promotive can help you find your dream job. Touch HERE to see open jobs. Need to update your shop systems and software? Try Tekmetric HERE Lester Kovacs is from Dorman Products. Today, he and Jeff discuss the challenges faced by Dorman in obtaining feedback from technicians about defective parts and why they need better communication from the industry. Jeff reflects on the reputation of aftermarket parts and that he's seen Dorman make improvements in that area. Lester also shares what's next for Dorman as they think about the future and the EV market. 00:00 Success in Diesel and Auto Parts 10:14 First Job in Automotive Industry 11:33 Innovative Product Development Role 19:05 Optimizing Automotive Part Reliability 23:06 Technician Ingenuity and Collaboration 31:01 Remanufacturing Enhancements via Failure Analysis 36:01 Communication Gaps in Auto Services 40:09 Tech Training: Progress and Challenges 44:22 Window Regulator Redesign Challenges 48:32 Expanding Beyond Light Duty Fleet 53:10 Tech Issues Render Cars Obsolete 01:01:42 Improving Dealer-Customer Collaboration 01:03:49 Tech Struggles with RF Hub Shortage 01:11:29 Aftermarket Solutions for EV Failures 01:16:41 Constructive Feedback Over Negativity Follow/Subscribe to the show on social media! TikTok - https://www.tiktok.com/@jeffcompton7 YouTube - https://www.youtube.com/@TheJadedMechanic Facebook - https://www.facebook.com/profile.php?id=100091347564232…
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1 Big Iron Doctor from TikTok Talks About Issues in the Heavy Equipment Industry 1:24:03
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Like the show? Show your support by using our sponsors. Promotive can help you find your dream job. Touch HERE to see open jobs. Need to update your shop systems and software? Try Tekmetric HERE Today's guest is Josiah Meiring, the Big Iron Doctor on TikTok. Josiah talks about the issues in the heavy equipment servicing industry, particularly how technicians are severely underpaid. He talks about when he worked at a John Deere dealership and why he left to be a mechanic, saying his diagnostic skills needed to improve. Josiah also shares advice on starting a business, saying it's really important to have proper training and certification. 00:00 Pipeline Equipment Experience 08:33 Working in Extreme Heat: Strategies 11:28 Pipeline Mechanic Opportunity: Higher Pay 18:44 Freelance Mechanic's Journey 22:04 Curiosity and Learning Mindset 30:53 Helping in Hurricane Aftermath 36:39 "Navigating Bootleg Software Challenges" 40:37 Understanding System Technology Reluctance 44:22 Applied Failure Analysis Explained 50:12 Exorbitant Repair Quotes Dispute 54:24 Equipment Maintenance: Big vs. Small Contractors 01:02:51 Minimum Tech Education Demand 01:07:51 Lack of Industry Standard Certification 01:12:56 Not a Truck Mechanic 01:14:19 Complex Truck Systems Challenges 01:19:43 Celebrating Everyday Fixers Follow/Subscribe to the show on social media! TikTok - https://www.tiktok.com/@jeffcompton7 YouTube - https://www.youtube.com/@TheJadedMechanic Facebook - https://www.facebook.com/profile.php?id=100091347564232…
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The Jaded Mechanic Podcast

1 Mike Allen Says Ethics Need to Improve in Auto Repair 58:44
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Like the show? Show your support by using our sponsors. Promotive can help you find your dream job. Touch HERE to see open jobs. Need to update your shop systems and software? Try Tekmetric HERE Mike Allen owns Carfix Auto Repair and Tires in Raleigh, NC. He's also the President of the Automotive Service and Tire Alliance of North Carolina. He just started a podcast of his own, too! Confessions of a Shop Owner with Mike Allen. Check it out here! Today, Jeff and Mike discuss how to treat employees well and learn from past leadership mistakes to start a thriving work environment. Mike also says that ongoing training and self-improvement are crucial for owners, technicians, and service advisors. 00:00 Training: One Size Doesn't Fit All 05:53 Streamlined Vehicle Inspection Process 09:04 Car Repair Estimate Process 11:34 Auto Repair Support for Complex Cases 15:01 Technicians Resist Changing Write-Up Process 18:09 Service Communication Issues 19:47 Diagnostic Decision: Cost vs. Certainty 25:09 Transparent Interview Process Benefits 27:16 Natural Leader's Journey 30:42 Generational Impact of IGO Expo 33:35 Expanding Perspectives through Dialogue 36:06 Commitment to Business Process 41:42 Disagreement on Shop Owner's Reputation 44:56 Changing Communication in Skilled Trades 46:45 Career Advice for Young Tradesperson 50:00 Balancing Growth and Workforce Priorities 53:08 "Top Technician in Industry" Follow/Subscribe to the show on social media! TikTok - https://www.tiktok.com/@jeffcompton7 YouTube - https://www.youtube.com/@TheJadedMechanic Facebook - https://www.facebook.com/profile.php?id=100091347564232…
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1 Mark Elliot from TikTok on Good Diagnostic Techniques 1:09:47
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Like the show? Show your support by using our sponsors. Promotive can help you find your dream job. Touch HERE to see open jobs. Need to update your shop systems and software? Try Tekmetric HERE Mark Elliot, a TikTok creator, joins Jeff Compton today. Mark discusses the importance of smaller, focused training sessions for effective learning, sharing his recent experience with a modern turbos diagnosis course. Jeff and Mark also talk about the challenges and benefits of finding dedicated trainers for the industry. 00:00 Transitioning from technician to business side discovered. 09:52 Unique approach leads to success and teaching. 13:22 Advocate for quality car repairs, and prioritize safety. 19:27 Scope learning curve is inefficient; test light suffices. 24:58 Instructors emphasize fundamentals before using lab scopes. 28:50 Indian immigrants employed at Winnipeg businesses. 35:13 Open collaboration and learning through equipment experimentation. 38:27 Understanding volt drop through practical insights. 43:15 Trainers prefer daytime courses; shops must adapt. 50:17 I have a secret shirt idea to share. 56:58 Made Inuit friends, tried raw caribou, recorded video. 58:09 Enthusiastic about experiencing Inuit culture and food. 01:04:48 Events promote learning and networking opportunities. Follow/Subscribe to the show on social media! TikTok - https://www.tiktok.com/@jeffcompton7 YouTube - https://www.youtube.com/@TheJadedMechanic Facebook - https://www.facebook.com/profile.php?id=100091347564232…
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1 Tonnika Haynes talks Family, Business, and Auto Repair 1:02:54
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Like the show? Show your support by using our sponsors. Promotive can help you find your dream job. Touch HERE to see open jobs. Need to update your shop systems and software? Try Tekmetric HERE Jeff Compton is joined by Tonnika Haynes, owner of Brown's Automotive in Chapel Hill, North Carolina. Tonnika talks about growing up in the family business and what it's like to now carry on her father's legacy. Jeff draws on his memories of his father's meticulous craftsmanship, touching on their work's legacy and personal impact. 00:00 Talk about ASTA 05:49 Not a speaker, rarely talked, encouraged otherwise. 09:24 Dad's craftsmanship was recognized years later, as an impactful legacy. 11:07 Projects took longer than planned, and extra effort was required. 15:24 Reflecting on memories with humor and family. 16:41 Inspired by helping others in the collision industry. 20:04 Became more prominent while he faded. 25:00 Unexpected discoveries about Jesus' side jobs. 27:17 Perseverance despite challenges, no quitting allowed. 32:00 Jordan oddly fixes car lights; doesn't understand cars. 35:46 Evaluate post-visit behavior; mostly well-behaved. 38:13 He wants a barndominium for his lifestyle. 39:44 Prefers Caravan customers to Viper owners. 43:37 Discusses discomfort with medical procedures and measurements. 46:42 Chat GTP's impact: resumes misleading, desire honest employees. 49:49 Young people struggle to clean thoroughly, frustratingly incomplete. 52:25 People still playing Pokémon at 21 years old. 57:21 Conferences show success is achievable with choices. 01:00:06 Please like, share, and auto-download podcast. Follow/Subscribe to the show on social media! TikTok - https://www.tiktok.com/@jeffcompton7 YouTube - https://www.youtube.com/@TheJadedMechanic Facebook - https://www.facebook.com/profile.php?id=100091347564232…
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1 Is AI and New Technology Good for Auto Repair? Sunil Patel and Kieran O'Brien 50:31
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Like the show? Show your support by using our sponsors. Promotive can help you find your dream job. Touch HERE to see open jobs. Need to update your shop systems and software? Try Tekmetric HERE Sunil Patel is the founder of Tekmetric and Kieran O'Brien is the co-founder of Shop Genie In today's episode, Kieran emphasizes training service advisors to improve sales performance through enhanced communication and technology adoption. Sunil shares his journey from medicine to founding Tekmetric, explaining how modern digital tools like digital vehicle inspections (DVIs) can streamline operations. Jeff highlights the challenge of convincing older shop owners to adopt new technologies despite the clear benefits for efficiency and customer experience. 00:00 Physician switched careers to open repair shop. 05:14 Matt inspired my journey in business ownership. 08:10 Focus on customer service ensures business success. 10:37 DVI revolutionized customer-technician interactions; and enhanced efficiency. 14:34 TechMetric consolidates vendors, saving businesses money. 16:23 Shop Genie: Solving automotive scheduling with technology. 21:18 Sales skills are crucial for auto repair success. 23:21 Prioritize sales training for advisors over EVs. 28:55 Recall past recommendations; address at next appointment. 29:46 Long-term customers may opt for new cars. 32:41 Customer experience drives business success in 2024. 36:39 Technology trends impact all age groups. 40:04 Waiting affects efficiency; cultural fit varies significantly. 44:59 Maintain transparency without scaring customers away. 45:49 Old methods required; dealership knowledge outdated. Follow/Subscribe to the show on social media! TikTok - https://www.tiktok.com/@jeffcompton7 YouTube - https://www.youtube.com/@TheJadedMechanic Facebook - https://www.facebook.com/profile.php?id=100091347564232…
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1 Becky Witt Talks Technicians and Customer Communication 1:05:32
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Like the show? Show your support by using our sponsors. Promotive can help you find your dream job. Touch HERE to see open jobs. Need to update your shop systems and software? Try Tekmetric HERE Jeff Compton is joined by Becky Witt, who shares her experiences and strategies for running a successful auto repair shop. Becky discusses the critical importance of hiring skilled front counter staff who excel in customer interaction, emphasizing that technical skills are not always necessary at the front counter. She highlights the significance of preventive maintenance and proactive customer communication, sharing her approach to diagnosing and managing vehicle issues. Finally, Becky delves into the challenges and solutions she has implemented to attract and retain valuable employees, including unique work arrangements and focusing on specific car brands. 00:00 Becky simplifies business success and culture effectively. 07:45 Add dollars until gross profit aligns. 11:08 Closed Fridays; seeking unicorns for a productivity boost. 18:13 Proactively replace batteries and tires for safety. 25:50 Service, product knowledge; prolonging battery and tires. 28:38 Interview is successful; the candidate is impressively prepared and equipped. 32:00 Joe Gibbs: Super Bowl coach, NASCAR team owner. 40:01 Dealership advisors: hustlers, multitaskers; independents struggle. 47:10 Struts need replacing; loose nut chewed threads. 50:37 Focus on training front staff, not diagnostics. 57:27 Farmers produce prized, tender Interstate 80 beef. 01:01:05 A Technician's job is tough, demanding, and underestimated. Follow/Subscribe to the show on social media! TikTok - https://www.tiktok.com/@jeffcompton7 YouTube - https://www.youtube.com/@TheJadedMechanic Facebook - https://www.facebook.com/profile.php?id=100091347564232…
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1 Charles "The Humble Mechanic" on YouTube Success and Helping the Next Generation of Techs 51:28
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Like the show? Show your support by using our sponsors. Promotive can help you find your dream job. Touch HERE to see open jobs. Need to update your shop systems and software? Try Tekmetric HERE Jeff Compton is joined by Charles, known as the "Humble Mechanic." Charles talks about his journey of content creation on YouTube, beginning with simple iPhone videos that unexpectedly gained traction. He emphasizes the importance of mentorship and fostering enthusiasm in young automotive technicians to address industry shortages. Charles also shares insights from his rich experiences with Volkswagen vehicles, highlighting both rewarding and challenging repair stories. 00:00 Delayed visit to the booth; found you eventually. 04:08 Appreciate having a special car at SEMA. 07:13 Community jokes about "widowmaker" jack accidents. 11:43 Beneficial automotive program with financial advantages. 16:46 Embracing new technology is beneficial for growth. 18:30 Persist through challenges; solutions will emerge. 20:55 Competition leads to secrecy and minimal payment. 25:57 Repinned 91-pin connector on yellow car. 28:38 Experience reality, not promises, in career choice. 30:59 Realizing I'm a small part in automotive. 34:50 Instructions are straightforward, information is widely available. 37:04 Freedom to learn tech without rat race pressure. 42:51 Expressing dislike doesn't justify discouraging enthusiasm. 43:35 Mentorship enthusiasm can transform perspectives and engagement. 47:50 Blown away by unexpected podcast listener recognition. 49:44 Comment, share, and set automatic podcast download. Follow/Subscribe to the show on social media! TikTok - https://www.tiktok.com/@jeffcompton7 YouTube - https://www.youtube.com/@TheJadedMechanic Facebook - https://www.facebook.com/profile.php?id=100091347564232…
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1 Young Techs Need to Listen to THIS! Andrew Gonyou’s Journey and Thoughts 1:04:31
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Like the show? Show your support by using our sponsors. Promotive can help you find your dream job. Touch HERE to see open jobs. Need to update your shop systems and software? Try Tekmetric HERE In this episode, Jeff Compton is joined by Andrew Gonyou to talk about the significance of collaboration over competition within the auto repair industry. Jeff reflects on the challenges and rewards of fostering a culture of continuous learning and critical thinking, emphasizing the importance of leaving a meaningful legacy. Both Jeff and Andrew share personal anecdotes highlighting the necessity of finding a supportive work environment and the impact of embracing advanced technology. 00:00 Finally, recording with Andrew Gonyou at AST 2024. 08:44 Danny introduced me to automotive diagnostics techniques. 13:37 Lack of proper equipment complicates vehicle repairs. 17:52 Fixed issues unnoticed; pressured for time. Dilemma persists. 25:17 Left job, started at nearby diesel shop. 28:48 Choosing a partner affects your success trajectory. 33:49 Initially hesitant, eventually wanted the job. 38:18 Fired due to attitude and inadequate pay. 44:40 It's never too late to start pursuing dreams. 48:33 Humbled by resonating impact with shop owners. 53:31 Scaling knowledge is challenging but essential. 01:03:04 Please comment, share, and download the podcast. Follow/Subscribe to the show on social media! TikTok - https://www.tiktok.com/@jeffcompton7 YouTube - https://www.youtube.com/@TheJadedMechanic Facebook - https://www.facebook.com/profile.php?id=100091347564232…
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1 Bonus Episode!! Jeff's Take on DIYers vs Professional Technicians 40:31
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Like the show? Show your support by using our sponsors. Promotive can help you find your dream job. Touch HERE to see open jobs. Need to update your shop systems and software? Try Tekmetric HERE In today's BOBUS episode, Jeff flies solo to talk about the frustrations and challenges professional mechanics encounter when dealing with DIY enthusiasts. After recording with Mr. Subaru, Brandon Sloan, and Check Engine Chuck, has Jeff's opinion changed on DIYers? 00:00 Helpful community for DIY auto troubleshooting advice. 06:03 Proper process helps more than quick fixes. 07:15 DIYers seek answers, not processes; affects service business. 11:31 The Car is still unfixed after unnecessary repairs were requested. 14:57 DIY research undervalues professional labor costs. 18:20 Miscommunication about complex customer automotive issues. 22:13 Charge flat rate; ensure technician gets paid. 24:42 Customer dissatisfaction from misdiagnosed car issues. 29:52 Defensive stance towards critics of industry practices. 30:48 Unqualified DIY repairs are often unsafe. 35:53 Committed to defending DIY technicians' interests. 37:47 Understanding, not dividing, despite potential disagreements. Follow/Subscribe to the show on social media! TikTok - https://www.tiktok.com/@jeffcompton7 YouTube - https://www.youtube.com/@TheJadedMechanic Facebook - https://www.facebook.com/profile.php?id=100091347564232…
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1 How to Deal with Self-Doubt in the Auto Repair Industry with George Wilkins and Lucas Underwood 1:18:11
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Like the show? Show your support by using our sponsors. Promotive can help you find your dream job. Touch HERE to see open jobs. Need to update your shop systems and software? Try Tekmetric HERE Jeff Compton, George Wilkins, and Lucas Underwood discuss the importance of addressing negative behaviors early to prevent severe consequences in adulthood. Jeff vocally champions maintaining supportive relationships among colleagues and friends, emphasizing how they help overcome personal and professional challenges. Lucas elaborates on the necessity of process development and impact assessment when vetting new ideas before implementation. Follow/Subscribe to the show on social media! TikTok - https://www.tiktok.com/@jeffcompton7 YouTube - https://www.youtube.com/@TheJadedMechanic Facebook - https://www.facebook.com/profile.php?id=100091347564232…
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1 Communication is SOO Key in Auto Shop Success! Cecil Bullard Joins to Rant 1:15:41
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Like the show? Show your support by using our sponsors. Promotive can help you find your dream job. Touch HERE to see open jobs. Need to update your shop systems and software? Try Tekmetric HERE Cecil Bullard is the Founder and CEO of The Institute For Automotive Business Excellence . Cecil discusses the financial challenges repair shops face, particularly customer resistance to pay for necessary repairs. He emphasizes maintaining integrity and communication when presenting repair value to customers. Cecil also highlights the internal issues within shops, such as poor dispatch processes and the need for better technician productivity. 00:00 Building value to preempt customer questions efficiently. 10:11 Prefer familiar car history over uncertain POS. 14:11 Customer decides; techs estimate repairs without bias. 16:47 Trust and culture are crucial for business success. 25:02 Mindset shapes business practices and customer perception. 28:37 Don't discount tickets; keep value tangible. 33:46 Cut pay; don't expect productivity improvement. 37:17 Streamline processes, improve efficiency, and ensure timely resources. 44:22 Scared customers might reject recommended car repairs. 49:31 Customer insists on fixing a beloved car. 58:06 Transition involves losing customers and attracting new clientele. 58:48 Fish where salmon are, use appropriate bait. 01:08:11 Avoid "no" to win sales conversations. 01:10:30 Prioritize fair treatment to retain skilled techs. 01:14:49 Please provide the text that needs summarizing. Follow/Subscribe to the show on social media! TikTok - https://www.tiktok.com/@jeffcompton7 YouTube - https://www.youtube.com/@TheJadedMechanic Facebook - https://www.facebook.com/profile.php?id=100091347564232…
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1 Mr. Subaru, Check Engine Chuck, and Brandon Sloan Talk TikTok, YouTube, and DIY pt. 2 54:14
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Like the show? Show your support by using our sponsors. Promotive can help you find your dream job. Touch HERE to see open jobs. Need to update your shop systems and software? Try Tekmetric HERE Find our guests online! Mr. Subaru | YouTube | TikTok Check Engine Chuck | YouTube | TikTok Brandon Sloan/Performance Transmissions LLC | YouTube | TikTok Mr. Subaru, Check Engine Chuck, and Brandon Sloan join Jeff again this week. Mr. Subaru highlights the complexities of assisting DIYers, emphasizing the limitations of remote diagnostics. Brandon Sloan discusses the ongoing challenges of mentorship and apprenticeship, sharing personal experiences with both successful and problematic trainees. Check Engine Chuck addresses the need for higher labor rates to attract and retain skilled technicians, stressing the importance of transparent communication with consumers. 00:00 Check manuals and data first for troubleshooting. 05:46 Used to have patience for teaching comments. 09:21 Discussed GM vehicle basics; lacked foundational knowledge. 10:14 Update the PCV valve and software to fix the issue. 14:22 Frustration with customer's dismissive attitude towards repairs. 18:57 Understanding repair costs through detailed explanations. 22:05 Answered $5 TikTok follower's Camaro question. 25:24 Knowledge empowers consumers and enhances understanding and trust. 27:20 Amateur guesses are ineffective; scan codes for diagnosis. 31:53 Employee left due to denied raise request. 33:48 A tech claims don't match actual skills. 37:21 Industry struggles to nurture next-generation technicians. 41:39 The industry indirectly caused my father's death. 45:30 Mentorship ensures continuity and respect for emerging generations. 48:30 Industry must change to effectively retain youth. 51:17 Excited about meaningful conversation and potential influence. Follow/Subscribe to the show on social media! TikTok - https://www.tiktok.com/@jeffcompton7 YouTube - https://www.youtube.com/@TheJadedMechanic Facebook - https://www.facebook.com/profile.php?id=100091347564232…
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1 Mr. Subaru, Check Engine Chuck, and Brandon Sloan Talk the Power of Social Media pt. 1 50:38
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Like the show? Show your support by using our sponsors. Promotive can help you find your dream job. Touch HERE to see open jobs. Need to update your shop systems and software? Try Tekmetric HERE Find our guests online! Mr. Subaru | YouTube | TikTok Check Engine Chuck | YouTube | TikTok Brandon Sloan/Performance Transmissions LLC | YouTube | TikTok Mr. Subaru, Check Engine Chuck, and Brandon Sloan join Jeff Compton to discuss key issues in the automotive industry. Mr. Subaru emphasizes the importance of professionalism in repairs, highlighting dangerous practices with power steering components in a Subaru. Jeff criticizes the spread of misinformation by automotive influencers, stressing the need for mechanics to correct false content. Brandon underscores the necessity of diagnosing the root causes of transmission failures instead of simply replacing parts. 00:00 Discussing personal experiences in the diagnostic programming industry. 05:08 TikTok's significant growth requires gradual commitment. 09:46 Blocking negativity to focus on moving forward. 12:35 Dislike for term "stealership" and DIY segment. 13:50 Observing comment dynamics and algorithm tactics change. 19:33 Accountability is important; don't cut corners in work. 20:29 Act professionally to change negative perceptions. 25:06 Discussing crankshaft issues in deuce trucks. 28:13 The Girlfriend's dad worried about the discontinued truck. 32:15 Nissan seal is available; it is a limited, military-use engine. 34:18 Different transmission hardware; lip seal frustrates. 38:38 Trying to help but receiving criticism instead. 42:25 Helping DIYers; appreciating, and supporting consumers, and technicians. 43:15 Impressive, detailed content on automatic transmissions. 47:39 You impress mechanics; underestimated expertise is crucial. Follow/Subscribe to the show on social media! TikTok - https://www.tiktok.com/@jeffcompton7 YouTube - https://www.youtube.com/@TheJadedMechanic Facebook - https://www.facebook.com/profile.php?id=100091347564232…
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The Jaded Mechanic Podcast

1 Feeling Burnout? Hear How to Manage It and the Expectations of Customers in Auto Repair 1:20:32
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Like the show? Show your support by using our sponsors. Promotive can help you find your dream job. Touch HERE to see open jobs. Need to update your shop systems and software? Try Tekmetric HERE Find The Institute for Automotive Business Excellence Jimmy Lea and Mark Sewell are from the Institute for Automotive Business Excellence. Mark emphasizes the importance of setting clear expectations with customers to prevent dissatisfaction and reduce advisors' stress. The discussion further highlights the significance of maintaining personal relationships in customer service rather than relying solely on technology. 00:00 Career journey from demos to coaching and training. 06:34 Successful salesman became corporate trainer, teaching fundamentals. 13:46 Trying to reduce costs, can't understand why. 17:26 Technical team ensures tire specifications aren't modified. 24:30 Technician advocates for durable, cost-effective car repairs. 28:25 People enjoy activities without understanding mechanics. 35:19 Production incentives fail due to inadequate solutions. 41:25 Decide between fixing the car long-term or short-term. 43:32 Lack of empathy due to no prior consultation. 48:41 Industry grind deters shop owners' children's involvement. 52:12 Set code allows advisors and technicians autonomy. 01:02:11 Ensure everyone is clear about the next steps. 01:02:42 Avoid waiting; review and confirm process details. 01:08:32 Engagement requires active communication, not passive waiting. 01:15:14 Jimmy helps with objection-handling techniques. 01:19:07 Comment, share, and download podcast weekly, thanks. Follow/Subscribe to the show on social media! TikTok - https://www.tiktok.com/@jeffcompton7 YouTube - https://www.youtube.com/@TheJadedMechanic Facebook - https://www.facebook.com/profile.php?id=100091347564232…
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1 Communication and Teamwork Between Technicians and Advisors in Auto Repair Shops with Michael Doherty 1:13:55
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Like the show? Show your support by using our sponsors. Promotive can help you find your dream job. Touch HERE to see open jobs. Need to update your shop systems and software? Try Tekmetric HERE Hear more from Michael Doherty by listening to AutoFix AdvisorCast here! Jeff Compton is joined by Michael Doherty, a seasoned service advisor eager to share his experiences through his new podcast AutoFix AdvisorCast. Michael details his journey in the industry, highlighting the indispensable role of mentorship in shaping his career. The discussion underscores the importance of efficient communication between service advisors and technicians to ensure smooth workflow and high job satisfaction. Michael also emphasizes the value of creating a welcoming atmosphere for clients, which fosters trust and enhances customer relationships. 00:00 Lack of self-confidence from poor shop treatment. 07:22 Ensure key players are prioritized to retain talent. 11:04 Building shop culture and communication; no discounts. 20:38 Technicians prefer stable pay over uncertain bonuses. 24:27 Service manager asked; took role; received mentorship. 28:23 Technicians choose roles; advisors influence their choices. 36:23 Techs need better support to meet expectations. 38:19 Identify marketing sources, then address past bad experiences. 47:59 Qualify clients to streamline vehicle diagnostics efficiently. 53:35 Ask questions to determine the cause of car issues. 56:20 Clear for state inspection; transparency, and time management critical. 01:02:40 Revitalizing industry, helping service advisors find connections. 01:06:59 Learning to transition, value, and sell oneself. 01:10:11 Learn from mistakes; suggest improvements confidently to management. Follow/Subscribe to the show on social media! TikTok - https://www.tiktok.com/@jeffcompton7 YouTube - https://www.youtube.com/@TheJadedMechanic Facebook - https://www.facebook.com/profile.php?id=100091347564232…
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1 Innovative Tools, Industry Networking, and Efficient Toolbox Management with Jimmy Purdy 1:32:58
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Like the show? Show your support by using our sponsors. Promotive can help you find your dream job. Touch HERE to see open jobs. Need to update your shop systems and software? Try Tekmetric HERE In this episode, Jeff Compton is joined by Jimmy Purdy to dive into the world of toolbox efficiency and innovation. Jimmy shares his philosophy on using a compact toolbox from Harbor Freight to accomplish major projects like building a '68 C10, proving that minimal tools can yield maximum results with the right ingenuity. The duo also discusses the excitement and challenges of attending industry events like SEMA and AAPEX, offering helpful tips for making the most of these experiences. Listen to more of Jimmy Purdy on the Gearbox Podcast here 00:00 Pulling over to confront doesn't end well. 07:00 Stressed but enjoyed SEMA swag and experiences. 10:48 Relatable show with an intriguing backstory intrigues. 19:14 Meeting product creators at SEMA feels starstruck. 21:30 Can't make everyone happy; business replication challenges. 30:32 Programmers innovate by overcoming part shortages creatively. 31:30 Understand the process; don't just seek solutions. 39:58 Discussing redneck style, In-N-Out, Chick-fil-A. 46:22 SEMA Fest: Exciting event but personally exhausting. 47:33 Unexpected discoveries happen when you engage deeper. 56:37 He's successfully monetizing his 3D printing hobby. 58:14 SEMA showcase displays newly developed tools. 01:03:41 Podcasts and events maintain passion and motivation. 01:12:05 Importance of face-to-face interactions despite frustrations. 01:15:37 Networking creates lasting connections through personal interactions. 01:23:38 Group message critical for organizing and meeting. 01:25:58 I watched the event, avoided whiskey, and was exhausted from travel. 01:31:12 Share, subscribe and join again next week. Follow/Subscribe to the show on social media! TikTok - https://www.tiktok.com/@jeffcompton7 YouTube - https://www.youtube.com/@TheJadedMechanic Facebook - https://www.facebook.com/profile.php?id=100091347564232…
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1 Rethinking Wealth and Success in the Automotive Repair Industry with Cody Fallon pt 2 1:07:06
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Like the show? Show your support by using our sponsors. Promotive can help you find your dream job. Touch HERE to see open jobs. Need to update your shop systems and software? Try Tekmetric HERE Jeff Compton and Cody continue their discussion on the challenges Cody is facing, including managing the increasing demands of his business and the learning curve of working solo. Jeff shares insights from his experience about striking the right balance between pricing and delivering value, emphasizing the importance of effective customer communication 00:00 Provide for family, community, and customers. 07:19 Called to improve automotive service communication quality. 11:26 Old belt causes AC issues; needs tensioner change. 19:23 Shops should charge and inform about inspections. 25:28 Optimize efficiency to improve service and profits. 28:28 Customers advised against unnecessary early maintenance services. 36:20 Success isn't material, it's about helping others. 38:37 Fearless shop owner, self-belief, legacy, success. 45:02 Struggling to separate work from personal life. 50:44 It's okay to say no sometimes. 57:50 Initial business goals were impractical and unrealistic. 01:01:09 Avoid trades; industry perspectives change frequently. 01:05:36 Please share and auto-download the podcast weekly. Follow/Subscribe to the show on social media! TikTok - https://www.tiktok.com/@jeffcompton7 YouTube - https://www.youtube.com/@TheJadedMechanic Facebook - https://www.facebook.com/profile.php?id=100091347564232…
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1 Cody Fallon on Building a Successful Auto Repair Shop From Scratch 50:48
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Like the show? Show your support by using our sponsors. Promotive can help you find your dream job. Touch HERE to see open jobs. Need to update your shop systems and software? Try Tekmetric HERE In this episode, Jeff Compton is joined by Cody Fallon, owner of a one-and-a-half bay mechanic shop in Newark, Ohio. Cody reflects on his journey from working at major companies to running his own business, sharing insights on the importance of organization and preventative maintenance. Jeff emphasizes the significance of continuous professional development and hands-on training, highlighting how these elements are crucial for success in the automotive repair industry. 00:00 Left for heavy equipment opportunity at another company. 05:16 Constant issues, limited support, and suggestions are often ignored. 08:47 Flexible work schedule; task-dependent start and end. 10:35 Good money, freedom nice, but not returning. 17:09 Preventative maintenance neglect leads to costly fixes. 19:05 Didn't get along with Kokosing's fleet manager. 24:08 Service information is essential for practical training success. 25:10 Hands-on learners prefer practical demonstrations over reading. 30:13 I accidentally discovered the podcast ASOG group on Facebook. Follow/Subscribe to the show on social media! TikTok - https://www.tiktok.com/@jeffcompton7 YouTube - https://www.youtube.com/@TheJadedMechanic Facebook - https://www.facebook.com/profile.php?id=100091347564232…
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1 The Role of Social Media in Modern Auto Mechanic Careers with Angry Bob from TikTok, Part 2 57:54
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Like the show? Show your support by using our sponsors. Promotive can help you find your dream job. Touch HERE to see open jobs. Need to update your shop systems and software? Try Tekmetric HERE Angry Bob from TikTok joins Jeff Compton for part two of their discussion. Jeff emphasizes the challenges young workers face in the auto industry, highlighting the importance of proper supervision and training. Angry Bob delves into the issues surrounding customer expectations and the often undervalued services provided by mechanics. They also explore the financial and emotional struggles of transitioning from a shop to mobile work, offering valuable insights for those considering a new path in their auto repair careers. 00:00 TikTok enables faster interactions compared to Facebook. 06:14 Abused "customer is always right" policy. 08:22 It's about the customer's experience and transparency. 12:00 Fixing issues requires thorough checks and retainer. 14:35 Struggles to find a suitable shop location. 16:53 You can succeed with hustle and skill. 19:50 Struggling financially but optimistic about new opportunities. 24:55 Blueprints aren't perfectly followed; adjustments cause variability. 27:41 Understanding individual differences to avoid conflict. 31:13 Young people overloaded; oil change time misjudged. 33:31 Fix the broken business model and charge appropriately. 36:32 High school often wastes time; and lacks financial education. 42:36 No regret: different circumstances, lacked guidance, loved Lincoln Tech. 43:12 Stayed committed, valuable experience; still connected today. 48:25 Customer sees employee upset; bad experience results. 50:14 Reluctant to help prioritize personal gain first. 52:42 Leave unhappy jobs; don't return to the past. 56:06 Please share, comment, and auto-download podcast. Follow/Subscribe to the show on social media! TikTok - https://www.tiktok.com/@jeffcompton7 YouTube - https://www.youtube.com/@TheJadedMechanic Facebook - https://www.facebook.com/profile.php?id=100091347564232…
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1 Angry Bob on TikTok Fame and Flat Rate Frustrations, Part 1 48:07
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Like the show? Show your support by using our sponsors. Promotive can help you find your dream job. Touch HERE to see open jobs. Need to update your shop systems and software? Try Tekmetric HERE Angry Bob from TikTok joins Jeff Compton to dive into the intricacies of modern automotive diagnostics. Jeff and Bob emphasize the importance of understanding basic electrical theory, sharing their experiences with hands-on testing methods that trump classroom instruction. Bob highlights the critical role of practical tools and knowledge, offering insight into how hands-on experience with functional cars can be more beneficial than traditional schooling. 00:00 Avoid unnecessary tests to prevent damage. 05:06 You can't always know others' reactions; frustrating. 06:52 Delivery impacts how advice is received. 10:32 I struggled with circuits and realized the simplicity of the series. 15:52 Prioritizing skill over income improved my work. 18:31 Doors must be approached differently for techs. 19:44 Experience fosters knowledge-sharing and competition among dealership technicians. 24:12 Struggling with job expectations and changing roles. 27:47 Discovered self-worth through adversity and TikTok creation. 29:03 Industry neglects mentorship due to thin profit margins. 35:00 Prefer working on cars at home, together. 36:10 Bought bad bulbs; taught him troubleshooting steps. 40:31 Neglected iconic car models irk nostalgic enthusiasts. 44:38 Used Chilton manuals for car repairs pre-internet. 46:33 Tune in next week; please like and share. Follow/Subscribe to the show on social media! TikTok - https://www.tiktok.com/@jeffcompton7 YouTube - https://www.youtube.com/@TheJadedMechanic Facebook - https://www.facebook.com/profile.php?id=100091347564232…
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1 The Evolving Role of Technicians in Modern Repair Shops with Brian Burris from Promotive, Part 2 46:00
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Like the show? Show your support by using our sponsors. Promotive can help you find your dream job. Touch HERE to see open jobs. Need to update your shop systems and software? Try Tekmetric HERE In this episode, Jeff is joined by Brian Burris, an experienced technician from Promotive. Brian discusses the importance of transparency and specialization within automotive workshops. Jeff reflects on the disparities in diagnostic methods between dealership-trained and independent shop technicians. 00:00 Continuing industry conversation: Promotive's Brian, Jeff. 04:26 Time-limited service challenges technicians' efficiency perceptions. 08:04 Made myself indispensable despite flaws at work. 11:14 Diag was easier; now, it's software-dependent. 14:35 Not good at mechanical tasks like carburetors. 17:50 Best pay raise tactic: submit resignation notice. 19:24 A Young, skilled mechanic struggles with constructive criticism. 24:57 Seeking exit strategy, can't handle difficult customers. 27:23 Beth's car was deemed extremely unsafe initially. 29:27 Neglected car due to missed oil changes. 32:40 Tech retention suffers due to workload, and low incentives. 36:06 Trend of guaranteed 40-hour work weeks now. 41:02 Reevaluate the true necessity of hiring an A-tech. 43:20 Be honest; aligns perfectly with Promotive's support. 44:57 Quality varies; good luck finding ten millimeters. Follow/Subscribe to the show on social media! TikTok - https://www.tiktok.com/@jeffcompton7 YouTube - https://www.youtube.com/@TheJadedMechanic Facebook - https://www.facebook.com/profile.php?id=100091347564232…
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