Unlocking Frictionless Customer Experience with Recommendation Engines
MP3•Maison d'episode
Manage episode 378837039 series 3302857
Contenu fourni par Ash Faraj. Tout le contenu du podcast, y compris les épisodes, les graphiques et les descriptions de podcast, est téléchargé et fourni directement par Ash Faraj ou son partenaire de plateforme de podcast. Si vous pensez que quelqu'un utilise votre œuvre protégée sans votre autorisation, vous pouvez suivre le processus décrit ici https://fr.player.fm/legal.
In this last episode of the InsurBreak Podcast, discover major key takeaways from Tiffany Grinstead, VP of Personal Lines Marketing at Nationwide!
- Challenges Addressed: Customer acquisition and retention tackled with AI and digital tools.
- Nationwide's Marketing Magic: Data-driven segmentation for tailored messages to the right audience.
- Innovation Insights: Telematics programs, smart home offerings, and the leap into independent agent models.
- Consumer-Agent Dynamics: Unveiling surprising gaps in insurance literacy amid economic uncertainties.
- AI's Transformative Role: Cautionary exploration of legal aspects and the power of recommendation engines.
- Tech for Risk Mitigation: Connected cars, Smart Home programs, and strategic partnerships in action.
- Diversity and Inclusion Spotlight: Personal stories and Nationwide's commitment to embracing diversity.
15 episodes