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How Service Design Shapes the Future of Organizations: A Conversation with Patrick Quattlebaum
Manage episode 453058141 series 3620165
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In this exclusive interview, dive deep into the realm of service design with Patrick, co-author of "Orchestrating Experiences" and a key figure at Harmonic. From the early days of Adaptive Path to the rise of service design as a strategic force, Patrick reveals the nuances of running a successful design studio, Harmonic Design. Discover the significance of staying true to one's purpose amidst rapid change, the importance of self-care in the entrepreneurial journey, and the diverse applications of service design in today's organizations. Whether you're a seasoned design enthusiast or just starting out, this chat offers rich insights into creating impact in the world of design.
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Video Courses
Service Design: https://www.thisishcd.com/courses/video-on-demand-introduction-to-human-centered-service-design-using-journey-mapping
Visualisation Methods for Change Makers: https://www.thisishcd.com/courses/visualisation-methods-for-change-makers
Service Blueprint Essentials: https://www.thisishcd.com/courses/service-blueprint-essentials
Journey Mapping Fundamentals: https://www.thisishcd.com/courses/journey-mapping-fundamentals
Stakeholder Mapping Essentials: https://www.thisishcd.com/courses/stakeholder-mapping-essentials
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