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Principles of great onboarding training for new starters
Manage episode 404172912 series 3526992
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In this conversation, Liam and Alex discuss the importance of effective training and onboarding in the restaurant industry. They highlight the consequences of poor onboarding, such as high turnover, poor staff morale, and burnout.
Alex shares his insights on what makes a good training plan, emphasising the need for clear expectations, ongoing support, and collaboration between trainers and management. They also discuss the flexibility of training plans and the importance of identifying and utilising the strengths of different trainers.
Chapters
00:00 Introduction
00:26 Alex's Background and Role
05:42 Principles of a Good Training Plan
09:09 Flexibility in Training
13:12 Importance of Specialist Roles
21:58 Building a Great Culture and Team
22:47 Conclusion
Alex's previous appearance.
Alex's training templates on Pilla.
Alex's Linkedin profile.
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