Resort Fees

The Family Vacationer

Exploring the origins, impact, and future of resort fees in the travel industry. Episode Highlights - **Introduction to Resort Fees:** - Overview of the episode's focus on the frustration caused by resort fees. - Brief history of how resort fees started in the late 1980s and early 1990s.
- **Historical Context:** - Initial introduction in popular tourist destinations like Las Vegas and Hawaii. - Expansion into more hotels and cities over the decades. - Evolution from covering amenities to becoming an additional revenue stream.
- **Consumer Impact:** - How resort fees disrupt budget planning for families. - Lack of transparency leading to consumer frustration and legal scrutiny. - Federal Trade Commission's role in investigating deceptive pricing practices.
Key Discussion Points - **Why Hotels Charge Resort Fees:** - Bundling of amenities and services. - Revenue generation without raising advertised room rates. - Market positioning and competitive pricing strategies. - Offsetting operating costs. - Avoiding commission fees paid to third-party booking platforms.
- **Types of Hotels Charging Resort Fees:** - Originally resorts and destination hotels in tourist-heavy areas. - Expansion to urban hotels in cities like New York and San Francisco. - No universal regulation, but emphasis on transparency and disclosure.
- **Consumer Advocacy and Legal Actions:** - Lawsuits against deceptive practices. - Increased consumer awareness leading to clearer disclosures. - Federal and local regulations requiring all mandatory fees to be disclosed upfront.
Tips for Travelers - **Avoiding Resort Fees:** - Research and contact hotels before booking. - Book through channels that include fees in the total price. - Look for packages or promotions that waive resort fees. - Confirm fee details before arrival. - Negotiate or express concerns during check-in. - Review your bill at check-out and dispute unauthorized charges if necessary.
Legislation Update - **No Hidden Fees Act:** - Supported by the American Hotel and Lodging Association (AHLA). - Aims to establish a single standard for transparent fee displays. - Passed the House and awaits Senate approval. - Potential impact on competitive pricing and hotel practices.
Personal Insights - **Rob's Perspective:** - The impact of resort fees on travel agents. - Potential pitfalls of federal regulation. - The importance of a comprehensive standard for fee transparency. - Statistics from the AHLA indicating the prevalence and cost of resort fees.
- Recap of the history, current practices, and potential future of resort fees. - Encouragement for listeners to stay informed and proactive in avoiding hidden fees.
- Thanks for tuning in to Episode 159 of The Family Vacationer. - Invitation to join the next episode for more travel insights and tips. Additional Resources - **Links to Relevant Articles and Websites:** - Federal Trade Commission guidelines on resort fees. https://www.ftc.gov/about-ftc/foia/frequently-requested-records/hotel-pricingresort-fee - AHLA's stance on resort fees and related legislation. https://www.ahla.com/news/house-passes-no-hidden-fees-act-major-ahla-legislative-priority
Have Show Ideas? Contact Rob at [e-mail]