59. Restaurant Reservations

The Economics of Everyday Things

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3M ago 18:51

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Thanks to online booking platforms, the way we make reservations has changed — but a table at a hot restaurant on a Friday night is still a valuable commodity. Zachary Crockett books a four-top for 7 p.m.

SOURCES:
- Lisa Blount, director of marketing and public relations at Antoine’s Restaurant.
- Adam Iscoe, writer.

RESOURCES:
- "Why You Can’t Get a Restaurant Reservation," by Adam Iscoe (The New Yorker, 2024).
- "New York Passes Bill to Make the Restaurant Reservation Black Market Illegal," by Emma Orlow (Eater, 2024).
- "When Canceling Your Reservation Costs as Much as Dinner," by T.M. Brown (The New York Times, 2024).
- "65% Of Diners Go Directly To A Restaurant’s Website To Book A Reservation," by Tessa Zuluaga (Toast, 2024).
- "No-Show Diners by the Numbers," by OpenTable (2021).
- "Selling Reservations Democratizes the Dining Experience," by Tyler Cowen (The New York Times, 2015).
- Antoine's Restaurant.

EXTRAS:
- "Why You Shouldn’t Open a Restaurant," by Freakonomics Radio (2018).

80 episodes

#Business #Freakonomics Network #Zachary Crockett