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Customer everything | Dana Soza
Manage episode 449990366 series 3577614
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Episode 139: How can you stay ahead of CS globalization? Dana Soza has some ideas.
⏱️ Timestamps:
00:00:00 - Challenges in customer success today
00:00:27 - Introduction to the daily standup
00:01:02 - Dana’s impressive background in SaaS
00:02:01 - The shift in customer success careers
00:03:54 - Benefits of becoming a 1099 contractor
00:06:05 - Flexibility and control as a consultant
00:07:01 - Specialize to stand out in the job market
00:08:06 - Matching your skills to the right company size
00:09:05 - Taking ownership of your career path
00:10:26 - Upskilling for customer success and beyond
00:11:39 - Parting advice and joining the agency world
📺 Lifetime Value: Your Destination for GTM content
Website: https://www.lifetimevalue.show
Send the show a message via email or voicemail: https://www.lifetimevalue.show/contact/
🤝 Connect with the hosts:
Dillon's LinkedIn: https://www.linkedin.com/in/dillonryoung
JP's LinkedIn: https://www.linkedin.com/in/jeanpierrefrost/
Rob's LinkedIn: https://www.linkedin.com/in/rob-zambito/
👋 Connect with Dana Soza:
Dana's LinkedIn: https://www.linkedin.com/in/danasoza
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