Veolia: Enhancing the Employee Experience with Data Insights

The Best Run Podcast by SAP ANZ

In this episode Rushenka speaks with Kate Moonen, Head of Marketing & Digital Experience, Veolia ANZ about the business challenges her organisation faced during the pandemic and what steps were taken to ensure all employees were well supported during these disruptive times. Steve Bennetts, Head of Growth & Strategy, Employee Experience, Qualtrics explained some of the initiatives that Qualtrics partnered with Veolia on to measure employee sentiment through the use of data insights and what some key employee experience trends he has seen from various organisations pre and post the pandemic. Highlights in this episode include: 3:30 - Introduction to Veolia. 7:10 - How technology has met the needs of the business. 12:40 - Key findings from employee feedback. 19:10 - Main employee experience trends with organisations within A/NZ. 21:30 - Outcomes from employee feedback that Veolia implemented. 27:20 - Advice for measuring employee sentiment.