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Episode 22: Talking to Marianne Page about using Systems to Enter The 7% Club
Manage episode 401835652 series 3401425
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In this episode, host Jenny Stilwell welcomes Marianne Page to discuss the importance of establishing effective processes and systems within businesses, drawing on Marianne's extensive experience at McDonald's. Marianne emphasizes the need for clear processes, particularly in hiring, training, and feedback, before businesses consider expanding their teams. She introduces practical strategies, including the "Complete Right First Time Hiring System" and the concept of "sticky systems," to ensure business success.
What You'll Learn:
- Importance of establishing effective processes and systems
- Utilizing the "Complete Right First Time Hiring System"
- Concept of "sticky systems" in maintaining business success
- Involving team members in creating process documentation
- Practical tips for implementing effective systems and procedures
About Marianne:
Marianne Page has close to 3 decades of experience as a senior manager with
McDonald’s - a business known for predictable performance - trusted by its people and the billions of customers served worldwide every day.
Marianne has taken this knowledge and experience and applied it to build her own global small business, which is focused on supporting other business owners to achieve a consistent and reliable operation, where systems run the business and a high-performing team runs the systems.
She is the author of 3 best-selling books and delivers keynotes on The TRUST Code,
sharing the 5 Circles of trust ensures that our business is consistently trusted inside and out.
Marianne enjoys the sort of life she wants for every business owner - working with great clients committed to achieving clockwork consistency, while also having plenty of time to spend with her partner and furry family of horses, dogs and a cat!
“Marianne’s McDonald’s experience makes her one of the world’s most qualified experts on the practicalities of implementing systems and building high-performing teams.” - Daniel Priestley
The training system app: https://trainual.grsm.io/o4i4wr7vqj5l
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