TEAMWORK IS THE BACKBONE OF BUSINESS SUCCESS!

Ten Minutes of Truth with Shawn A. Barksdale

Aaron's Rent to Own is deeply committed to caring for its community, customers, and staff. It was a pleasure meeting with Angie and her team for a productive session focused on employee growth, customer service, and workplace professionalism.

As someone who has held various positions throughout my career, I understand firsthand the critical importance of proper training. Additionally, as a Peer Recovery Specialist, a Certified Diversity, Equity, and Inclusion (DEI) professional, and Certified in ACEs (Adverse Childhood Experiences), I bring a comprehensive approach to training that considers the whole person.

My experience and certifications have allowed me to understand not only the technical skills required for success but also the emotional and psychological factors that can impact an individual’s performance and well-being.

Being certified in ACEs has given me a deep understanding of how early childhood experiences can affect behavior and decision-making in adulthood. This knowledge has allowed me to approach training with greater empathy, ensuring that all team members feel supported and empowered, regardless of their background or challenges.

My DEI certification and ACEs training, combined with my background in peer recovery, inform my holistic approach to developing talent and fostering a workplace culture that is inclusive, supportive, and growth-focused.

In this 22-minute session, we’ll explore key aspects of effective training that can make a real difference:

Self-care and Safety in the Workplace – How taking care of yourself and maintaining a safe environment can increase productivity.

Practical, Expansion-Oriented Teamwork – Building a collaborative culture that drives both growth and innovation.

Distinguishing Between a Customer and a Client – Understanding the difference to better tailor your approach and foster stronger relationships.

When and How to Upsell – Mastering the art of upselling without compromising customer trust.

By integrating principles from my ACEs training, I was able to create an environment where team members could open up, engage fully, and learn in a supportive atmosphere. This not only enhances skills but also promotes a culture of mutual respect, understanding, and continuous improvement.

Our country thrives on the hard work and dedication of individuals in every industry. Let’s support each other in creating a culture of excellence and growth. Together, we can achieve greatness!

To book Shawn A. Barksdale, please call 434-446-6633 or email [e-mail].

Thank you!