Beyond the Buzz: Monetizing AI and Voice/Video Collaboration for Maximum Impact, Zoom Podcast

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6d ago 13:08

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CCA Financial Summit Agenda, Jamie Hill, Zoom, Global Head of UCaaS

“It’s really about monetizing voice and video in a world where a lot of the conversation and a lot of the perception is that voice is kind of a legacy technology and it is a technology that is going away in some respects when the reality, if you look at some statistics and you look at how we actually communicate, is it is still absolutely critical to all of our communications,” says Jami Hill, Global Head of UCaaS for Zoom. In this podcast we get a first glance at Jamie’s upcoming presentation at the CCA Financial Summit Event: Beyond the Buzz: Monetizing AI and Voice/Video Collaboration for Maximum Impact

This session will kick off with an overview of building cloud offerings through multi-vendor technologies, setting the stage for a deeper dive into innovative monetization strategies and new product revenue streams. Jamie will then outline the tangible customer benefits and ROI, providing a clear ‘sell-to’ value story. Expect to see detailed visuals that illustrate current revenue impacts from AI compared to other solutions like CX, as well as predictions on when AI may match or exceed these revenue drivers. Gain insights into how these technologies reshape financial outcomes and align with investor interests for sustainable growth.

“I want to talk about monetizing voice, part of that story is how do you drive, how do you deliver return on investment to your customers. How do you find those areas of savings? How do you find those areas of financial benefit that ultimately justifies the decision to deploy or implement a brand-new system? So that’s one piece. And the other piece is AI, in a world where a lot of the context is lost in audio communications. I mean, for the most part, statistics also show that in any given presentation, five minutes after that presentation, you only remember 10%.”

Visit www.zoom.com

Learn about the conference

https://www.cloudcommunications.com/events/financial-summit-2024

52 episodes

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