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Audio Files: Not Customer Service—Hospitality
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ACRES & ACRES: NOT CUSTOMER SERVICE—HOSPITALITY
FROM THE SEPTEMBER 2023 ISSUE OF GROWERTALKS MAGAZINE
WRITTEN BY CHRIS BEYTES
NARRATED BY THE AUTHOR, CHRIS BEYTES
EXCERPT: If you’ve been reading this column for a while, you’ll know I’m passionate about customer service. I’ve long felt it’s the one easiest (and hardest) place you can make your business stand out from the crowd. Easiest because so few businesses excel at it; hardest because it requires that your staff (and you) are at your absolute best at the hardest times possible: when face-to-face with a customer. And it requires having staff who are willing to learn and practice the fine art of service.
Read the digital edition of GrowerTalks Magazine—September 2023: https://www.ballpublishing.com/magazine/gt_23_09/index.aspx
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