How the Side-by-Side Comparison Report Helped Schiffman's Jewelers Increase Overall Sales & Revenue
MP3•Maison d'episode
Manage episode 193903703 series 1042261
Contenu fourni par Talent Revolution Radio and The Brooks Group. Tout le contenu du podcast, y compris les épisodes, les graphiques et les descriptions de podcast, est téléchargé et fourni directement par Talent Revolution Radio and The Brooks Group ou son partenaire de plateforme de podcast. Si vous pensez que quelqu'un utilise votre œuvre protégée sans votre autorisation, vous pouvez suivre le processus décrit ici https://fr.player.fm/legal.
In this month’s episode, we’re joined by Lane Schiffman from Schiffman's Jewelers, an upscale jewelry and watch retailer headquartered in Greensboro, NC. Drea talks with Lane about his organization’s experience with the TriMetrix Side-by-Side Comparison Report, and how it helped two key employees overcome crucial communication differences—that ultimately resulted in increased revenue for the company. TUNE IN AS WE DISCUSS: * How employee miscommunication can lead to lost sales and customer dissatisfaction * The 2 fundamental communication truths that many people can fall prey to * The approach Schiffman’s Jewelers took to present the report to the miscommunicating employees * How the exercise has resulted in a better attitude throughout the organization, and an overall increase in sales and revenue
…
continue reading
9 episodes