Scams Education - Disarming the Stigma with PJ Rohall
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Banking on Fraudology is presented by Unit21.
Unit21’s Risk and Compliance Infrastructure empowers your team to proactively combat financial crime and make informed decisions throughout the customer lifecycle.
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- See Unit21 in action https://www.unit21.ai/podcast
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In this episode of Banking on Fraudology, host Hailey Windham sits down with the dynamic PJ Rohal to explore his journey from focusing on productivity and financial goals to finding deeper fulfillment through human connections in the world of fraud prevention. PJ shares poignant stories, including how his children's experiences influenced his approach to fighting fraud and the emotional toll it can take on both victims and fraud prevention professionals.
Hailey and PJ delve into the challenges of raising children in the digital age while balancing careers in fraud prevention. They discuss practical tips for educating kids about digital safety and the importance of being kind to oneself as a parent. With personal anecdotes about fraud impacting family members, PJ emphasizes the significance of understanding victims' psychological and emotional struggles.
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About Hailey Windham:
As a 2023 CU Rockstar Recipient, Hailey Windham, CFCS (Certified Financial Crimes Specialist) demonstrated unbounding passion for educating her community, organization and credit union membership on scams in the market and best practices to avoid them. She has implemented several programs within her previous organizations that aim at holistically learning about how to prevent and detect fraud targeted at membership and employees.
Windham’s initiatives to build strong relationships and partnerships throughout the credit union community and industry experts have led to countless success stories. Her applied knowledge of payments system programs combined with her experience in fraud investigations offers practical concepts that are transferable, no matter the organization’s size.
Connect with Hailey on LinkedIn: https://www.linkedin.com/in/hailey-windham/
27 episodes