Shingo Prize Winner Peter Ward on Operational Excellence and Innovation

Quality Time With MoreSteam

In this episode of Quality Time with MoreSteam, we are honored to have Peter Ward join the show. Peter is Chair of the Lean Enterprise Institute, Professor Emeritus of Operations Management at The Ohio State University, and a Shingo prize winner. During this episode, we explore Peter’s incredible journey in Lean and Six Sigma. Peter shares how he helped bring Lean and Six Sigma into the business school, launched the Master of Business Operational Excellence (MBOE) program, and reflects on his Shingo Prize-winning research. We also discuss how Lean principles have evolved and their impact across industries today. It’s a great conversation on operational excellence and continuous improvement!

In this episode, you will hear about:

2:48 - Teaching Lean at Ohio State’s Fisher College of Business

9:03 - How teaching Lean at Ohio State influenced other colleges and universities

12:02 - The significance of being “embedded”

15:46 - Teaching Six Sigma at Ohio State’s Fisher College of Business

20:56 - The first Master’s program in Operational Excellence

25:28 - The Center for Operational Excellence at The Ohio State University

28:20 - Peter’s role as chair of the Lean Enterprise Institute

34:04 - Incremental improvements and disruptive change

40:04 - Winning the Shingo Prize

49:46 - Peter’s proudest accomplishment

Additional Resources:

Peter Ward on LinkedIn

Peter Ward's Ohio State University Profile

Peter Ward at the Lean Enterprise Institute

MoreSteam's Website

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MoreSteam on LinkedIn

MoreSteam's YouTube Channel

Dan Swartwout on LinkedIn

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