The Kind Leader with guest Tim Fisher

The Kind Leader

In this episode, host Gino Degregori interviews Tim Fisher, president of Aero Elite Flight Training, about the concept of kind leadership. Tim shares his background and explains that kind leadership involves having empathy and understanding for the challenges that people face in their personal and professional lives. He emphasizes the importance of being an authentic leader and building relationships with employees. Tim also discusses the intersection of technology and kind leadership, highlighting the role of technology in fostering connections and creating a positive culture. He offers advice for future leaders and shares his desire to have coffee with his late father to discuss leadership.

Takeaways

Kind leadership involves having empathy and understanding for the challenges that people face in their personal and professional lives. Building relationships with employees and creating a supportive environment are crucial aspects of kind leadership. Technology can be leveraged to foster connections and build a positive culture in the workplace. Being an authentic leader and staying true to oneself is essential for effective leadership. Creating an amazing customer experience requires hiring for culture fit and not tolerating behavior that goes against the desired culture.

Chapters

00:00 Introduction 00:29 Guest Introduction 00:58 Tim's Background 01:57 Definition of Kind Leadership 02:55 Example of Kind Leadership 03:23 Creating a Supportive Environment 04:20 Building Relationships with Employees 05:10 Overcoming Communication Barriers 06:07 Being Authentic as a Leader 06:27 Leading with Empathy 07:24 Kind Leadership vs. Ruthlessness 08:22 The Shift Towards Kind Leadership 09:16 Leading in Different Industries 10:15 Being Yourself as a Leader 10:37 Connecting with Others 11:23 The Intersection of Technology and Kind Leadership 12:23 Using Technology to Build Connections 13:20 Managing High-Pressure Environments 14:17 Risk Aversion in Aviation and Business 15:03 Setting Expectations and Communication 16:24 Approaching Mistakes with Empathy 17:37 Winning and Losing as a Team 18:21 Building a Positive Culture 19:43 Using Technology to Foster Team Growth 20:42 Leveraging Technology for Connection 21:59 The Impact of Technology on Human Connection 23:52 Creating a Culture of Kind Leadership 25:22 Hiring for Culture Fit 28:38 Not Tolerating Behavior That Goes Against the Culture 30:13 Creating an Amazing Customer Experience 32:09 Advice for Future Leaders 33:36 Having Coffee with Tim's Father 34:56 Connecting with Tim 36:05 Closing Thoughts