Ep 272 – Top 5 Rules for First Time Clients

ASCP Esty Talk

It’s always exciting when a new client comes through the door. But for some, the dread and anxiety may set in when they start to consider upselling, retailing, and rebooking this new client. In this episode of ASCP Esty Talk, Maggie and Ella talk about the top 5 rules to remember for first time clients that build trust and rapport and will ensure long lasting client success.

Produced by Associated Skin Care Professionals (ASCP) for licensed estheticians, ASCP Esty Talk is a weekly podcast hosted by Maggie Staszcuk and Ella Cressman. We see your passion, innovation, and hard work and are here to support you by providing a platform for networking, advocacy, camaraderie, and education. We aim to inspire you to ask the right questions, find your motivation, and give you the courage to have the professional skin care career you desire.

About Ella Cressman:

Ella Cressman is a licensed esthetician, certified organic formulator, business owner, ingredient junkie and esthetic cheerleader! As an international educator for Lira Clinical, she enjoys empowering other estheticians and industry professionals to understand skin care from an ingredient standpoint and how that relates to the skin.

Connect with Ella Cressman:

LinkedIn: www.linkedin.com/in/ella-cressman-62aa46a

About Maggie Staszcuk:

Maggie has been a licensed esthetician since 2006 and holds a bachelor’s degree in business administration from Stephens College. She has worked in the spa and med-spa industry and served as an esthetics instructor and a director of education for one of the largest schools in Colorado before coming to ASCP as the Advanced Modality Specialist.

Connect with Maggie:

P 800.789.0411 EXT 1636

E [e-mail] or [e-mail]

About our Sponsors

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Facebook: @MassageEnvyCareers

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Instagram:

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TikTok:

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Facebook:

https://www.facebook.com/dmkinternational

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About Associated Skin Care Professionals (ASCP):

Associated Skin Care Professionals (ASCP) is the nation’s largest association for skin care professionals and your ONLY all-inclusive source for professional liability insurance, education, community, and career support. For estheticians at every stage of the journey, ASCP is your essential partner. Get in touch with us today if you have any questions or would like to join and become an ASCP member.

Connect with ASCP:

Website: www.ascpskincare.com

Email: [e-mail]

Phone: [phone]

Facebook: www.facebook.com/ASCPskincare

Instagram: www.instagram.com/ascpskincare