Maximizing Revenue Through Effective Self-Storage Call Center Management

Self Storage Investing

Contenu fourni par Scott Meyers. Tout le contenu du podcast, y compris les épisodes, les graphiques et les descriptions de podcast, est téléchargé et fourni directement par Scott Meyers ou son partenaire de plateforme de podcast. Si vous pensez que quelqu'un utilise votre œuvre protégée sans votre autorisation, vous pouvez suivre le processus décrit ici https://fr.player.fm/legal.

8M ago 31:55

MP3•Maison d'episode

Cori Garrod is an expert in contact centers. In this episode she discusses the importance of having a good call center for a self-storage business. She emphasizes the need for compassionate and knowledgeable staff who can provide excellent customer service.

Garrod also highlights the importance of being ready to close a sale at every customer interaction, whether it's through a website, phone call, or in-person visit. And she shares the pros and cons of having an in-house call center versus outsourcing to a third party.

WHAT TO LISTEN FOR
2:17 Digital transition and online rentals
5:01 The importance of customer service in contact centers
6:38 In-house vs third party contact centers
26:11 Being ready to close sales

Leave a positive rating for this podcast with one click

ABOUT CORI GARROD
Cori has over two decades of expertise in the self-storage industry. With a strong focus on local SEO, digital marketing, customer experience, online reputation management, and contact center operations and technologies.

CONNECT WITH CORI
Website | LinkedIn

Follow so you never miss a NEW episode! Leave us an honest rating and review on Apple or Spotify.

180 episodes

#Trading #Entrepreneur #Business #Self-Improvement #Scott Meyers #Podcasting Education #Self Storage #Investing #Succession #Wealth #Wealth Building #Mindset #Millionaire #Investment Opportunity #RecessionProof #REI #Real Estate Investing