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Ep 304: Pos Malaysia CEO Charles Brewer on transformation, strategy, and sustainability
Manage episode 362906026 series 2068608
Contenu fourni par Ian Kerr and Postal Hub Podcast. Tout le contenu du podcast, y compris les épisodes, les graphiques et les descriptions de podcast, est téléchargé et fourni directement par Ian Kerr and Postal Hub Podcast ou son partenaire de plateforme de podcast. Si vous pensez que quelqu'un utilise votre œuvre protégée sans votre autorisation, vous pouvez suivre le processus décrit ici https://fr.player.fm/legal.
Pos Malaysia Group CEO Charles Brewer discusses the postal operator's transformation strategy and its sustainability push:
- Board's remit to transform and turnaround Pos Malaysia
- No glitter without the basics!
- The need to focus on core logistics functions, including parcel delivery performance
- Understanding customers' needs
- The three parts of Pos Malaysia's strategy: fix the basics, transforming the core, and creating incremental value
- Competition in the Malaysian delivery sector
- Monopoly on letters, improvement in quality of service
- Different approach to regulated and non-regulated business
- Value-add for mail
- Transition from letter-centric to parcels-centric business
- Inflation and spending power - impact on parcel volumes
- Retailers in-sourcing logistics
- Start-ups and new delivery entrants
- Leveraging retail / post office network
- Communicating with the parcel recipient
- Using WhatsApp in parcel delivery notifications and interactions
- USO - letters and post offices in rural areas
- Pos Malaysia's sustainability roadmap
- Introducing electric vehicles to the delivery fleet
- Solar power in the Pos Malaysia network
352 episodes
Partager
Manage episode 362906026 series 2068608
Contenu fourni par Ian Kerr and Postal Hub Podcast. Tout le contenu du podcast, y compris les épisodes, les graphiques et les descriptions de podcast, est téléchargé et fourni directement par Ian Kerr and Postal Hub Podcast ou son partenaire de plateforme de podcast. Si vous pensez que quelqu'un utilise votre œuvre protégée sans votre autorisation, vous pouvez suivre le processus décrit ici https://fr.player.fm/legal.
Pos Malaysia Group CEO Charles Brewer discusses the postal operator's transformation strategy and its sustainability push:
- Board's remit to transform and turnaround Pos Malaysia
- No glitter without the basics!
- The need to focus on core logistics functions, including parcel delivery performance
- Understanding customers' needs
- The three parts of Pos Malaysia's strategy: fix the basics, transforming the core, and creating incremental value
- Competition in the Malaysian delivery sector
- Monopoly on letters, improvement in quality of service
- Different approach to regulated and non-regulated business
- Value-add for mail
- Transition from letter-centric to parcels-centric business
- Inflation and spending power - impact on parcel volumes
- Retailers in-sourcing logistics
- Start-ups and new delivery entrants
- Leveraging retail / post office network
- Communicating with the parcel recipient
- Using WhatsApp in parcel delivery notifications and interactions
- USO - letters and post offices in rural areas
- Pos Malaysia's sustainability roadmap
- Introducing electric vehicles to the delivery fleet
- Solar power in the Pos Malaysia network
352 episodes
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Similaire à Postal Hub podcast
The Village Global podcast takes you inside the world of venture capital and technology, featuring enlightening interviews with entrepreneurs, investors and tech industry leaders. Learn more at www.villageglobal.vc.
…
continue reading
Alessandro Bogliari, CEO and Co-Founder of The Influencer Marketing Factory, a global influencer marketing agency, talks with great guests about influencer marketing, social media, the creator economy, social commerce and much more.
…
continue reading
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…
continue reading
Montgomery & Company (MoCo) is a weekly podcast and radio show hosted by two-time WNBA Champion and Co-Owner/Vice President of the Atlanta Dream, Renee Montgomery, in partnership with WABE Atlanta. Both insightful and compelling, MoCo features interviews with some of the world’s top athletes, entertainers, and innovators as well as roundtable discussions with Renee’s colleagues, friends, and family, about sports, culture and building generational wealth. Montgomery & Company: Sports, Cultu ...
…
continue reading
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…
continue reading
Join host and Harvard Business School Online Creative Director Chris Linnane as he sits down with HBS faculty to discuss business education in a way that’s both entertaining and insightful. The Parlor Room is your key to breaking down academic theory without sacrificing depth—all while gaining practical takeaways for navigating the business world.
…
continue reading
The traditional enterprise go-to-market motion is undergoing a transformational shift. B2B buyers are more sophisticated than ever, and operational efficiency is a key focus for every organization. One key function possesses a unique opportunity to shape the future of revenue generation: enablement. On this podcast, we’re bringing you the secrets, strategies, and tactics that successful enablement leaders are using to drive meaningful impact. The Enablement Edge is the go-to resource for sal ...
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How can business help solve society’s biggest challenges? Welcome to Series 3 of Take on Tomorrow, the award-winning podcast from PwC that examines the biggest problems facing society and the role business can—and should—play in solving them. This series, we’re welcoming broadcaster and journalist Femi Oke to the show. She joins podcaster and journalist Lizzie O’Leary, and together with industry innovators, tech trailblazers and visionary leaders from around the globe, they’ll explore timely ...
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It didn’t all change in March 2020. Not really. The UK high street has been in the throes of a gradual revolution for decades. From the rise of ecommerce, to the birth of mobile, social commerce, and a growing emphasis on experience, change has been underway for a while. In fact for many, the pandemic has acted as a wake-up call. Digital transformation was no longer a ‘nice to have’ but a matter of survival. Necessity sparked innovation and customers are enjoying more flexibility and conveni ...
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