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Episode 11: What is Fraudulent Transaction and How A Business Should Handle Fraud Report?
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This is the third episode in the chargeback series of episodes, an important episode for every business!
Although it is common to think that every fraud report will end up being a chargeback, this is not always the case.
In this episode, Tal covers the topic of fraud from every angle, the misconception, and confusion between fraud and chargeback and explains why fraudulent transaction does not have a direct implications on the business. He also explains what is a fraud-to-sales ratio, how to calculate it, and what is the solution to fight fraudulent transactions.
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