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Real - Time Feedback Driving Business Success

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Contenu fourni par Marketing Deep Dives by Denyse and Denyse Drummond-Dunn. Tout le contenu du podcast, y compris les épisodes, les graphiques et les descriptions de podcast, est téléchargé et fourni directement par Marketing Deep Dives by Denyse and Denyse Drummond-Dunn ou son partenaire de plateforme de podcast. Si vous pensez que quelqu'un utilise votre œuvre protégée sans votre autorisation, vous pouvez suivre le processus décrit ici https://fr.player.fm/legal.
This episode emphasises the importance of real-time customer feedback and social media listening for business success. The discussion highlights how promptly addressing customer needs, using various feedback mechanisms (in-app surveys, live chat, reviews), and actively engaging on social media platforms can increase customer satisfaction, loyalty, and revenue. Denyse provides numerous examples of companies effectively using these strategies and showcases data-driven techniques for analysing feedback to drive impactful improvements. The discussion concludes by encouraging listeners to adopt a customer-centric approach built on continuous improvement and iteration based on real-time insights. And invites those interested to book a time to delve deeper into the topic with Denyse; you'll walk away with at least three new ideas to try.
  continue reading

69 episodes

Artwork
iconPartager
 

Fetch error

Hmmm there seems to be a problem fetching this series right now. Last successful fetch was on December 04, 2024 10:26 (10h ago)

What now? This series will be checked again in the next day. If you believe it should be working, please verify the publisher's feed link below is valid and includes actual episode links. You can contact support to request the feed be immediately fetched.

Manage episode 453387524 series 1270428
Contenu fourni par Marketing Deep Dives by Denyse and Denyse Drummond-Dunn. Tout le contenu du podcast, y compris les épisodes, les graphiques et les descriptions de podcast, est téléchargé et fourni directement par Marketing Deep Dives by Denyse and Denyse Drummond-Dunn ou son partenaire de plateforme de podcast. Si vous pensez que quelqu'un utilise votre œuvre protégée sans votre autorisation, vous pouvez suivre le processus décrit ici https://fr.player.fm/legal.
This episode emphasises the importance of real-time customer feedback and social media listening for business success. The discussion highlights how promptly addressing customer needs, using various feedback mechanisms (in-app surveys, live chat, reviews), and actively engaging on social media platforms can increase customer satisfaction, loyalty, and revenue. Denyse provides numerous examples of companies effectively using these strategies and showcases data-driven techniques for analysing feedback to drive impactful improvements. The discussion concludes by encouraging listeners to adopt a customer-centric approach built on continuous improvement and iteration based on real-time insights. And invites those interested to book a time to delve deeper into the topic with Denyse; you'll walk away with at least three new ideas to try.
  continue reading

69 episodes

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