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Episode-25 - Can I Get Started With No Training? Yes!
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Welcome to ehttps://www.linkedin.com/in/dr-john-sherk-7296765/pisode 25 of the HVAC Joy Lab podcast, where we look into the strategies and insights that have revolutionized HVAC businesses. This episode is an indispensable resource for HVAC business owners, service managers, and technicians looking to elevate their game and lead with innovation. Join us as we sit down with Greg McAfee, an HVAC industry titan, to unpack the journey from humble beginnings to becoming the number-one choice for residential HVAC services in Dayton, Ohio.
In this episode, Dr. Sherk and McAfee discuss the following;
Starting with the Basics: Greg shares how his relentless pursuit of service appointments through cold calling laid the foundation for trust and brand recognition in an uber-competitive market. This testament to the power of persistence and direct outreach offers a compelling kickoff strategy for HVAC startups.
Hiring for Attitude: Skills can be trained, but the right attitude is intrinsic. Understand how this mindset helps form a loyal, motivated workforce capable of driving your business forward.
Training Over Skills: Explore prioritizing continuous learning and soft skills development to enhance technical proficiency and ensure customer satisfaction and loyalty.
Serving Before Selling: A revelatory discussion on the significance of prioritizing service over sales, illustrating how a genuine commitment to helping people can dramatically impact business growth and customer retention.Steady Growth: Learn about the disciplined yet paced approach Greg adopted for expanding his team and business, ensuring stability and consistent quality service that further entrenched their market leadership.
Guest Interview:
Greg McAfee, hailed as a visionary in the HVAC industry, shares his rich journey from making cold calls for checkup appointments to leading the premier residential HVAC company in Dayton, Ohio. Greg's story is a blend of passion, perseverance, and innovative thinking, offering invaluable lessons on growing a business rooted in excellence and integrity.
If you found value in today’s episode, don’t forget to leave a review, subscribe to the HVAC Joy Lab podcast, and share with your colleagues. Stay ahead of the curve by visiting our website for more resources on HVAC business strategies and growth tips. See you in the next episode!
We’d love to hear your feedback, so leave us a review and share how you’re applying today’s insights in your HVAC journey. For more enriching content and updates, visit https://operationslaboratory.com/
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