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Irene Kind: Aviation Commentator discus's new check-in process for Ryanair
Manage episode 443442934 series 2098282
Ryanair has caused quite a stir in the UK - from May next year, passengers will need to check in by smart phone only, meaning they will no longer be able to physically check in at a counter at the airport.
Currently 60 percent of their customers do check in online, but those who don't face a charge of $97 nzd.
For those without smartphones, they will have to find someone who has one. Ryanair does have a policy which lets passengers check-in online 60 days before their flights.
Aviation Commentator Irene Kind told Jack Tame that it's more convenient to check in online.
He says that it is the future and as a customer himself, the only focus is to get on that aircraft therefore, it is “very sensible” for that company.
LISTEN ABOVE
See omnystudio.com/listener for privacy information.
7560 episodes
Manage episode 443442934 series 2098282
Ryanair has caused quite a stir in the UK - from May next year, passengers will need to check in by smart phone only, meaning they will no longer be able to physically check in at a counter at the airport.
Currently 60 percent of their customers do check in online, but those who don't face a charge of $97 nzd.
For those without smartphones, they will have to find someone who has one. Ryanair does have a policy which lets passengers check-in online 60 days before their flights.
Aviation Commentator Irene Kind told Jack Tame that it's more convenient to check in online.
He says that it is the future and as a customer himself, the only focus is to get on that aircraft therefore, it is “very sensible” for that company.
LISTEN ABOVE
See omnystudio.com/listener for privacy information.
7560 episodes
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