PT Inquest is an online journal club. Hosted by Jason Tuori, Megan Graham, and Chris Juneau, the show looks at an article every week and discusses how it applies to current physical therapy practice.
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Manage episode 238791610 series 1242528
Contenu fourni par UpDoc Media. Tout le contenu du podcast, y compris les épisodes, les graphiques et les descriptions de podcast, est téléchargé et fourni directement par UpDoc Media ou son partenaire de plateforme de podcast. Si vous pensez que quelqu'un utilise votre œuvre protégée sans votre autorisation, vous pouvez suivre le processus décrit ici https://fr.player.fm/legal.
In this Episode Jerry and Andrew continue the conversation around the Customer Lifecycle. There are multiples layers that create a successful Customer Lifecycle. Today Jerry and Andrew speak about the importance of TEAM. How does hiring, training and accountabilities fit into creating a great experience for the customer (patient)! If you haven’t created the culture of team then you can never truly take care of the customer (patient). We also address the role of customer service and its role in this process. Lastly, we talk about how an interview should go from the perspective of the owner sitting across from you. Thanks for listening to Healthcare Disruption!
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Manage episode 238791610 series 1242528
Contenu fourni par UpDoc Media. Tout le contenu du podcast, y compris les épisodes, les graphiques et les descriptions de podcast, est téléchargé et fourni directement par UpDoc Media ou son partenaire de plateforme de podcast. Si vous pensez que quelqu'un utilise votre œuvre protégée sans votre autorisation, vous pouvez suivre le processus décrit ici https://fr.player.fm/legal.
In this Episode Jerry and Andrew continue the conversation around the Customer Lifecycle. There are multiples layers that create a successful Customer Lifecycle. Today Jerry and Andrew speak about the importance of TEAM. How does hiring, training and accountabilities fit into creating a great experience for the customer (patient)! If you haven’t created the culture of team then you can never truly take care of the customer (patient). We also address the role of customer service and its role in this process. Lastly, we talk about how an interview should go from the perspective of the owner sitting across from you. Thanks for listening to Healthcare Disruption!
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PT Inquest is an online journal club. Hosted by Jason Tuori, Megan Graham, and Chris Juneau, the show looks at an article every week and discusses how it applies to current physical therapy practice.
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continue reading
Concise summaries of everything published in the latest weekly issue of the New England Journal of Medicine (NEJM). NEJM publishes new medical research findings, review articles, and editorial opinion on topics of importance to biomedical science and clinical practice.
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continue reading
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…
continue reading
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…
continue reading
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…
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…
continue reading
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