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Healthcare DisruPTion 12: The Welcome Call
Manage episode 238791604 series 1242528
Contenu fourni par UpDoc Media. Tout le contenu du podcast, y compris les épisodes, les graphiques et les descriptions de podcast, est téléchargé et fourni directement par UpDoc Media ou son partenaire de plateforme de podcast. Si vous pensez que quelqu'un utilise votre œuvre protégée sans votre autorisation, vous pouvez suivre le processus décrit ici https://fr.player.fm/legal.
In this episode we dive into the 3rd step in Jerry’s Customer Lifecycle...the Welcome Call. You’ll hear how this seemingly small and short step plays a large role in connecting the Customer Lifecycle together. You’ll get an info filled rant by Jerry about where YOUR focus always needs to be in the Customer Lifecycle. Also, hear how a focus on the Customer Experience will drive business growth for any company, including yours! Lastly, you’ll also learn how Jerry and Andrew came to be the dynamic duo on what we call the Healthcare Disruption Podcast. Enjoy!... remember to find Jerry and Andrew on twitter @jerry_durhamPT and @ArothschildPT. Also find Jerry and stay in touch at his new website www.jerrydurhamPT.com
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Manage episode 238791604 series 1242528
Contenu fourni par UpDoc Media. Tout le contenu du podcast, y compris les épisodes, les graphiques et les descriptions de podcast, est téléchargé et fourni directement par UpDoc Media ou son partenaire de plateforme de podcast. Si vous pensez que quelqu'un utilise votre œuvre protégée sans votre autorisation, vous pouvez suivre le processus décrit ici https://fr.player.fm/legal.
In this episode we dive into the 3rd step in Jerry’s Customer Lifecycle...the Welcome Call. You’ll hear how this seemingly small and short step plays a large role in connecting the Customer Lifecycle together. You’ll get an info filled rant by Jerry about where YOUR focus always needs to be in the Customer Lifecycle. Also, hear how a focus on the Customer Experience will drive business growth for any company, including yours! Lastly, you’ll also learn how Jerry and Andrew came to be the dynamic duo on what we call the Healthcare Disruption Podcast. Enjoy!... remember to find Jerry and Andrew on twitter @jerry_durhamPT and @ArothschildPT. Also find Jerry and stay in touch at his new website www.jerrydurhamPT.com
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PT Inquest is an online journal club. Hosted by Jason Tuori, Megan Graham, and Chris Juneau, the show looks at an article every week and discusses how it applies to current physical therapy practice.
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continue reading
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