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[EP 17] CUSTOMER ARRIVAL… Step 4 Of The Patient Lifecycle, Broken Down For YOU!
MP3•Maison d'episode
Manage episode 184662982 series 1522672
Contenu fourni par Healthcare Disruption Podcast. Tout le contenu du podcast, y compris les épisodes, les graphiques et les descriptions de podcast, est téléchargé et fourni directement par Healthcare Disruption Podcast ou son partenaire de plateforme de podcast. Si vous pensez que quelqu'un utilise votre œuvre protégée sans votre autorisation, vous pouvez suivre le processus décrit ici https://fr.player.fm/legal.
The Patient Lifecycle is the key in creating a successful Physical Therapy Business. On this podcast we have made it our purpose to get you the business owner (or potential) to understand WHY it’s important and WHAT its about. Today we discuss Step 4 in Jerry’s Patient Lifecycle, The Customer Arrival. As you will find in this episode the key to a successful Physical Therapy business is understanding YOUR patient’s journey within your business. The sooner you understand and the sooner you map out this experience, the more successful YOU will be. Listen for the points on communication with the patient AND with your Team. Also listen how customer service plays a role in your patients experience. Again this will be new to you and something you have not heard before…. Have a listen - then if you want to know more about Jerry or Andrew feel free to go over to jerrydurhamPT.com and click on the “Stay In Touch” button. Also feel free to me email Jerry at jerry@jerrydurhampt.com Thanks for listening…...
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20 episodes
MP3•Maison d'episode
Manage episode 184662982 series 1522672
Contenu fourni par Healthcare Disruption Podcast. Tout le contenu du podcast, y compris les épisodes, les graphiques et les descriptions de podcast, est téléchargé et fourni directement par Healthcare Disruption Podcast ou son partenaire de plateforme de podcast. Si vous pensez que quelqu'un utilise votre œuvre protégée sans votre autorisation, vous pouvez suivre le processus décrit ici https://fr.player.fm/legal.
The Patient Lifecycle is the key in creating a successful Physical Therapy Business. On this podcast we have made it our purpose to get you the business owner (or potential) to understand WHY it’s important and WHAT its about. Today we discuss Step 4 in Jerry’s Patient Lifecycle, The Customer Arrival. As you will find in this episode the key to a successful Physical Therapy business is understanding YOUR patient’s journey within your business. The sooner you understand and the sooner you map out this experience, the more successful YOU will be. Listen for the points on communication with the patient AND with your Team. Also listen how customer service plays a role in your patients experience. Again this will be new to you and something you have not heard before…. Have a listen - then if you want to know more about Jerry or Andrew feel free to go over to jerrydurhamPT.com and click on the “Stay In Touch” button. Also feel free to me email Jerry at jerry@jerrydurhampt.com Thanks for listening…...
…
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20 episodes
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