It didn’t all change in March 2020. Not really. The UK high street has been in the throes of a gradual revolution for decades. From the rise of ecommerce, to the birth of mobile, social commerce, and a growing emphasis on experience, change has been underway for a while. In fact for many, the pandemic has acted as a wake-up call. Digital transformation was no longer a ‘nice to have’ but a matter of survival. Necessity sparked innovation and customers are enjoying more flexibility and conveni ...
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The Chief Friction Fixer and AI + Automation | Graham Sheldon and Huggy Rao
Manage episode 398206673 series 1443693
Contenu fourni par DisrupTV. Tout le contenu du podcast, y compris les épisodes, les graphiques et les descriptions de podcast, est téléchargé et fourni directement par DisrupTV ou son partenaire de plateforme de podcast. Si vous pensez que quelqu'un utilise votre œuvre protégée sans votre autorisation, vous pouvez suivre le processus décrit ici https://fr.player.fm/legal.
This week on episode 350 we interviewed Graham Sheldon, Chief Product Officer of UiPath and Huggy Rao, Author of The Friction Project: How Smart Leaders Make the Right Things Easier and the Wrong Things Harder. Graham discussed how he sees AI and automation coming together and where he sees the convergence of RPA with BPM, workflow, process mining, integration tools, and API management. He also touched on where he sees the future of enterprise software. Huggy shared how to identify good and bad friction in an organization and discussed how “good friction” can help jumpstart human connection and innovation in an organization. He also explained how to think like a “friction fixer” regardless of your position and when and how to apply “good friction” to slow things down for better decision making. DisrupTV is a weekly podcast with hosts R “Ray” Wang and Vala Afshar. The show airs live at 11:00 a.m. PT/ 2:00 p.m. ET every Friday. Brought to you by Constellation Executive Network: constellationr.com/CEN.
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Manage episode 398206673 series 1443693
Contenu fourni par DisrupTV. Tout le contenu du podcast, y compris les épisodes, les graphiques et les descriptions de podcast, est téléchargé et fourni directement par DisrupTV ou son partenaire de plateforme de podcast. Si vous pensez que quelqu'un utilise votre œuvre protégée sans votre autorisation, vous pouvez suivre le processus décrit ici https://fr.player.fm/legal.
This week on episode 350 we interviewed Graham Sheldon, Chief Product Officer of UiPath and Huggy Rao, Author of The Friction Project: How Smart Leaders Make the Right Things Easier and the Wrong Things Harder. Graham discussed how he sees AI and automation coming together and where he sees the convergence of RPA with BPM, workflow, process mining, integration tools, and API management. He also touched on where he sees the future of enterprise software. Huggy shared how to identify good and bad friction in an organization and discussed how “good friction” can help jumpstart human connection and innovation in an organization. He also explained how to think like a “friction fixer” regardless of your position and when and how to apply “good friction” to slow things down for better decision making. DisrupTV is a weekly podcast with hosts R “Ray” Wang and Vala Afshar. The show airs live at 11:00 a.m. PT/ 2:00 p.m. ET every Friday. Brought to you by Constellation Executive Network: constellationr.com/CEN.
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continue reading
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