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Nurturing the Experience ft Mandisa Makubalo
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Introducing to you in this episode, the woman running South Africa's 1st 100% black women owned CX Management Consultancy - Mandisa Makubalo, CEO, Unlimited Experiences SA, who has been ranked amongst the Top 100 CX Global Thought Leaders for 2021, is an author, community leader for Women in CX Africa chapter and serves on various boards across the country.
We dig deeper into what lies at the core of strengthening your relationship with the customer that sets a sturdy foundation for an experience that self-nurtures.
Mandisa's LinkedIn profile: https://www.linkedin.com/in/mandisa-makubalo-9b180b6b
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