))
Put yourself in your customers' shoes with Tomer Azenkot!
Manage episode 371575111 series 2952211
Contenu fourni par Olivia Jane Steele. Tout le contenu du podcast, y compris les épisodes, les graphiques et les descriptions de podcast, est téléchargé et fourni directement par Olivia Jane Steele ou son partenaire de plateforme de podcast. Si vous pensez que quelqu'un utilise votre œuvre protégée sans votre autorisation, vous pouvez suivre le processus décrit ici https://fr.player.fm/legal.
In this episode, Olivia Steele interviews Tomer Azenkot, the CEO of VEE24, a partner of Conversation Couture which provides a suite of tools that enable instant engagement for websites. When it comes to technologies, VEE24 gets you covered: automated FAQ, person to person communication with text, voice or video, co-browsing, in store or online appointments. In order to choose the best solution for you, you have to start with your customers and the customer experience on your website. Tomer’s advice? Put yourself in your customers shoes to understand what it is that they need in order to have a good experience when going through a digital journey. Not all customers will behave in the same way, this is why it's critical to give people options to facilitate the interactions.
Explore Vee24.com technologies!
And, if you are looking for training to make the best out of technologies, upskilling your sales team, just email us at info@conversationcouture.com ✉️ or explore our courses at ConversationCouture.com 🛒
44 episodes
Partager
