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23. How to generate growth by focusing on CX, loyalty and omnichannel marketing with Joel Goodsir

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Manage episode 293263817 series 2824828
Contenu fourni par Ty Hayes and Ty Hayes from Growth Generators. Tout le contenu du podcast, y compris les épisodes, les graphiques et les descriptions de podcast, est téléchargé et fourni directement par Ty Hayes and Ty Hayes from Growth Generators ou son partenaire de plateforme de podcast. Si vous pensez que quelqu'un utilise votre œuvre protégée sans votre autorisation, vous pouvez suivre le processus décrit ici https://fr.player.fm/legal.

Joel Goodsir, Head of Marketing at Inspirations Paint, joins us on this week’s episode.

Inspirations Paint is Australia’s largest network of paint stores, a franchise with more than 130 stores across Australia.

In this episode, we discover:

  • Some of the intricacies, challenges and opportunities inherent when working in a marketing role in a franchise;
  • How Joel has changed their targeting strategy, built out their tech stack and have started delivering on an omni-channel CX strategy;
  • How Joel has built an E-commerce offering in the home improvement space which is currently unrivalled;
  • How Joel has structured his team; and
  • How Joel has continued to lead the charge and drive growth from 90 million to almost $500 million during his tenure.

Joel was ranked the #9 CMO in the CMO50 in 2020, and apart from his role at Inspirations Paint, Joel is also Chair of the University of Newcastle's External Advisory Board for the Marketing.

As always if you hear something you love, but you’re out running, at the gym or doing the dishes – then don’t worry, we’ve got you covered. When you get a moment, just head to our website growthgenerators.io, look out for this episode, and download some detailed notes with all the strategies and insights from today’s show.

Thank you and enjoy the show.

References

Contact Joel Goodsir

Contact Growth Generators

If you enjoy this episode please remember to subscribe so you get each new episode as it drops each week to get more tips and insights to build a high-performance marketing team, tell someone about the podcast who you think may benefit, or leave us a review!

This episode was hosted by Ty Hayes, produced by Dylan Todd and edited by Lewis Hallam.

  continue reading

72 episodes

Artwork
iconPartager
 
Manage episode 293263817 series 2824828
Contenu fourni par Ty Hayes and Ty Hayes from Growth Generators. Tout le contenu du podcast, y compris les épisodes, les graphiques et les descriptions de podcast, est téléchargé et fourni directement par Ty Hayes and Ty Hayes from Growth Generators ou son partenaire de plateforme de podcast. Si vous pensez que quelqu'un utilise votre œuvre protégée sans votre autorisation, vous pouvez suivre le processus décrit ici https://fr.player.fm/legal.

Joel Goodsir, Head of Marketing at Inspirations Paint, joins us on this week’s episode.

Inspirations Paint is Australia’s largest network of paint stores, a franchise with more than 130 stores across Australia.

In this episode, we discover:

  • Some of the intricacies, challenges and opportunities inherent when working in a marketing role in a franchise;
  • How Joel has changed their targeting strategy, built out their tech stack and have started delivering on an omni-channel CX strategy;
  • How Joel has built an E-commerce offering in the home improvement space which is currently unrivalled;
  • How Joel has structured his team; and
  • How Joel has continued to lead the charge and drive growth from 90 million to almost $500 million during his tenure.

Joel was ranked the #9 CMO in the CMO50 in 2020, and apart from his role at Inspirations Paint, Joel is also Chair of the University of Newcastle's External Advisory Board for the Marketing.

As always if you hear something you love, but you’re out running, at the gym or doing the dishes – then don’t worry, we’ve got you covered. When you get a moment, just head to our website growthgenerators.io, look out for this episode, and download some detailed notes with all the strategies and insights from today’s show.

Thank you and enjoy the show.

References

Contact Joel Goodsir

Contact Growth Generators

If you enjoy this episode please remember to subscribe so you get each new episode as it drops each week to get more tips and insights to build a high-performance marketing team, tell someone about the podcast who you think may benefit, or leave us a review!

This episode was hosted by Ty Hayes, produced by Dylan Todd and edited by Lewis Hallam.

  continue reading

72 episodes

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