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187: Micheu Njiru - Key principles for developing a customer-centric culture
Manage episode 385477997 series 119976
Contenu fourni par Daudi Mugabi. Tout le contenu du podcast, y compris les épisodes, les graphiques et les descriptions de podcast, est téléchargé et fourni directement par Daudi Mugabi ou son partenaire de plateforme de podcast. Si vous pensez que quelqu'un utilise votre œuvre protégée sans votre autorisation, vous pouvez suivre le processus décrit ici https://fr.player.fm/legal.
Micheu Njiru is the Director of Customer Excellence at KCB Bank Group. With a wealth of experience, Micheu is a dedicated advocate for fostering unparalleled customer experiences within business landscapes. He shares invaluable insights, drawing from his expertise in strategically implementing technology and cultivating a culture of excellence.
During our conversation, Micheu unpacks the fundamental principles crucial to fostering a customer-centric culture, offering actionable tips that resonate across industries. Tune in to discover key strategies essential for nurturing a culture centered around exceptional customer experiences.
https://www.businessmic.com/micheu-njiru
100 episodes
Partager
Manage episode 385477997 series 119976
Contenu fourni par Daudi Mugabi. Tout le contenu du podcast, y compris les épisodes, les graphiques et les descriptions de podcast, est téléchargé et fourni directement par Daudi Mugabi ou son partenaire de plateforme de podcast. Si vous pensez que quelqu'un utilise votre œuvre protégée sans votre autorisation, vous pouvez suivre le processus décrit ici https://fr.player.fm/legal.
Micheu Njiru is the Director of Customer Excellence at KCB Bank Group. With a wealth of experience, Micheu is a dedicated advocate for fostering unparalleled customer experiences within business landscapes. He shares invaluable insights, drawing from his expertise in strategically implementing technology and cultivating a culture of excellence.
During our conversation, Micheu unpacks the fundamental principles crucial to fostering a customer-centric culture, offering actionable tips that resonate across industries. Tune in to discover key strategies essential for nurturing a culture centered around exceptional customer experiences.
https://www.businessmic.com/micheu-njiru
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The traditional enterprise go-to-market motion is undergoing a transformational shift. B2B buyers are more sophisticated than ever, and operational efficiency is a key focus for every organization. One key function possesses a unique opportunity to shape the future of revenue generation: enablement. On this podcast, we’re bringing you the secrets, strategies, and tactics that successful enablement leaders are using to drive meaningful impact. The Enablement Edge is the go-to resource for sal ...
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