EP 446: Methodologies for agency owners to navigate HR issues with Allyns Melendez

Build a Better Agency Podcast

As agency owners, we all want to be different. We don’t want to be the boss who is a stickler for punctuality or to feel like we’re micromanaging our employees. But HR issues will inevitably arise, and that’s when the reality check sets in.

HR issues aren’t always as intense as the term may imply. They could be as small as someone being late to a couple of meetings or an employee missing a deadline one too many times. They’re often small things that build up over time and can balloon into bigger issues — like souring client-agency relationships or diluting the agency’s core values.

In this week’s episode, Allyns Melendez shares lots of great tips and tricks to help prevent minor HR issues from getting out of control. From leading by example to being a chameleon leader who can shift based on who you’re talking to and what tone is needed, she knows exactly how to help agency owners and leaders resolve nearly any conflict an agency might face.

Tune in to learn tons of valuable tactics that will make you feel like no employee problem is too big for you to handle.

A big thank you to our podcast’s presenting sponsor, White Label IQ. They’re an amazing resource for agencies who want to outsource their design, dev, or PPC work at wholesale prices. Check out their special offer (10 free hours!) for podcast listeners here.

What You Will Learn in This Episode:

• How HR has stayed surprisingly the same over 100 years
• How to show up as an agency leader to everybody vs. with individual employees
• Handling first-time HR issues with an employee
• What happens when we don’t address bad habits immediately
• Preparing for difficult one-on-one conversations with agency employees
• Conflict resolution with agency employees and how to follow up with your plan
• Why chameleon leadership will help you communicate better
• Get to know your communication style and how you show up in a room
• How to ask for candid feedback and make your employees feel safe to do so