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Automated Analytics Podcast: Reducing Service Calls by 50%
Manage episode 411734675 series 3551535
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Embark on a journey into the heart of innovation with Alastair from Dyno-Rod, whose career trajectory has soared from humble beginnings at British Gas to the strategic heights of managing a franchise. Sit down with us, Mark Taylor, CEO of Automated Analytics, as we unravel the story of how Dyno-Rod's embrace of AI solutions, with a little guidance from our team, sparked a revolution in their operational efficiency. Discover the rich history of this iconic company, delve into the entangled challenges they faced with data integration, and learn how our partnership provided them with the panoramic customer insight needed to optimize their investments and ROI.
As we converse with Alastair, you'll be captivated by the unexpected tale of AI's role at DynoRod—how the specter of job losses dissolved, giving way to an era of staff expansion and amplified productivity. We'll explore the driving force of understanding customer journeys through data, and how this knowledge propels a company towards continual innovation and a competitive edge. Looking beyond the horizon, we'll speculate on future industry trends, where the integration of PPC marketing with savvy capacity management could redefine operational efficiency. Tune in and get a taste of the localized essence of Dyno-Rod's business model, and the intricate dance of aligning marketing strategies with the tangible delivery of services, all through the transformative lens of AI technology.
6 episodes
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