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B2B Agility with Greg Kihlström™: MarTech, E-Commerce, & Customer Success


1 #52: Navigating the effect of AI on marketing jobs and the job market with Sue Keith, Landrum Talent Solutions 19:09
19:09
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This episode is brought to you by Landrum Talent Solutions, a national recruiting firm specializing in marketing and HR positions. Our guest today has been keeping us up to date with the current state of hiring for marketers on a quarterly basis, which has taken us on quite a roller coaster ride. Today we’re going to look at how marketing and communication execs are responding to the latest developments in the world while still needing to get their work done. To take a look at the latest here, I’d like to welcome back to the show Sue Keith, Corporate Vice President at Landrum Talent Solutions. About Sue Keith Sue Keith is Corporate Vice President at Landrum Talent Solutions. With deep expertise in navigating complex labor markets, Sue has a front-row seat to the evolving dynamics of marketing roles, hiring trends, and the broader implications of AI and economic uncertainty. RESOURCES Landrum Talent Solutions: https://www.landrumtalentsolutions.com Catch the future of e-commerce at eTail Boston, August 11-14, 2025. Register now: https://bit.ly/etailboston and use code PARTNER20 for 20% off for retailers and brands Online Scrum Master Summit is happening June 17-19. This 3-day virtual event is open for registration. Visit www.osms25.com and get a 25% discount off Premium All-Access Passes with the code osms25agilebrand Don't Miss MAICON 2025, October 14-16 in Cleveland - the event bringing together the brights minds and leading voices in AI. Use Code AGILE150 for $150 off registration. Go here to register: https://bit.ly/agile150 Connect with Greg on LinkedIn: https://www.linkedin.com/in/gregkihlstrom Don't miss a thing: get the latest episodes, sign up for our newsletter and more: https://www.theagilebrand.show Check out The Agile Brand Guide website with articles, insights, and Martechipedia, the wiki for marketing technology: https://www.agilebrandguide.com…
Time is Ticking for Listening to Women Guest: Andrea Kupfer Schneider
Manage episode 358350066 series 2630364
Contenu fourni par WeCanFindAWay/Anlaşabiliriz. Tout le contenu du podcast, y compris les épisodes, les graphiques et les descriptions de podcast, est téléchargé et fourni directement par WeCanFindAWay/Anlaşabiliriz ou son partenaire de plateforme de podcast. Si vous pensez que quelqu'un utilise votre œuvre protégée sans votre autorisation, vous pouvez suivre le processus décrit ici https://fr.player.fm/legal.
Andrea Kupfer Schneider is a Professor of Law and Director of the Kukin Program for Conflict Resolution at Cardozo School of Law. She taught ADR, Negotiation, Ethics and International Conflict Resolution for over two decades. She co-authored several textbooks and books in the field. She explained how negotiation skills were needed in everyone’s life and why law schools needed to teach negotiation. She talked about her work on gender and negotiation and what skills women have in negotiation. She also explained that as times changed, men also needed to up some of their skills in negotiation. Lastly, she described how workplaces can be better equipped if they have more women in managing positions.
…
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94 episodes
Manage episode 358350066 series 2630364
Contenu fourni par WeCanFindAWay/Anlaşabiliriz. Tout le contenu du podcast, y compris les épisodes, les graphiques et les descriptions de podcast, est téléchargé et fourni directement par WeCanFindAWay/Anlaşabiliriz ou son partenaire de plateforme de podcast. Si vous pensez que quelqu'un utilise votre œuvre protégée sans votre autorisation, vous pouvez suivre le processus décrit ici https://fr.player.fm/legal.
Andrea Kupfer Schneider is a Professor of Law and Director of the Kukin Program for Conflict Resolution at Cardozo School of Law. She taught ADR, Negotiation, Ethics and International Conflict Resolution for over two decades. She co-authored several textbooks and books in the field. She explained how negotiation skills were needed in everyone’s life and why law schools needed to teach negotiation. She talked about her work on gender and negotiation and what skills women have in negotiation. She also explained that as times changed, men also needed to up some of their skills in negotiation. Lastly, she described how workplaces can be better equipped if they have more women in managing positions.
…
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94 episodes
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1 Barış, savaştan daha konforlu Konuklar: Sevtap Yokuş Esra Elmas 48:56
48:56
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Anlaşabiliriz'in bu bölümünde konuklarım Prof. Dr. Sevtap Yokuş ve Dr. Esra Elmas ile PKK’nın kendini feshetmesi ve silahsızlanma süreci bağlamında gündeme gelmesi beklenen af konusunu ele aldık. Konuklarım, farklı ülke örneklerine değinerek, bu tür afların amaçlarını, “af” olarak adlandırılsın ya da adlandırılmasın bunların ne tür düzenlemeler içerebileceğini değerlendirdi. Aynı zamanda çatışma mağdurlarının beklentilerinin nasıl karşılanabileceği, uzun süre cezaevinde kalmış kişilerin serbest bırakıldıktan sonra ailelerine ve topluma yeniden entegrasyonları için ne tür hazırlıkların yapılması gerektiği üzerine farklı ülke örneklerini de konuştuk.…

1 We were overwhelmed by calls Guest: Manal Hamdoun Ghandour 17:11
17:11
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In this episode, I spoke with Manal Hamdoun Ghandour, a peacebuilding expert from Lebanon who works with a nonprofit addressing the country’s history of conflict, collective trauma, and efforts toward reconciliation. She shared what happened after Lebanon’s civil war ended—how the government passed an amnesty law that let perpetrators from all groups to walk free, and what that meant for the families of the thousands whose loved ones disappeared. Manal talked about how families responded to the silence and denial, and how they’ve been fighting for truth, justice, and healing ever since. She explained how AI can be used to commemorate places and people to remember the disappeared, and to support truth-telling and accountability. Her story speaks directly to state and other violence. It offers a powerful reminder that when the past is buried without justice, it never really disappears—and that communities have ways to resist and remember.…

1 Prevent the fire first Guests: D. Defruyt W. Huyzentruyt 26:20
26:20
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Asylum centers are ripe for conflict. Residents share crowded spaces with those they do not know or speak the same language. Often traumatized and sometimes alone, they try to navigate the asylum process. It is also difficult for the employees to try to assist the residents when they do not understand the structure and the process, let alone ensure compliance. In this picture, an asylum center in Belgium started using restorative practices to decrease incidents, create more connection and increase participation of residents. In this episode, my guests were Griet Defruyt who is working in an asylum center in Poelkapelle Belgium and Wim Huyzentruyt, a facilitator and trainer in Ligand, a youth organization explained how the project started; what they achieved and what is next.…

1 We all suffered Guest: Georges Salines 18:12
18:12
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In this episode of WeCanFindAWay, I spoke with Georges Salines from France who lost his daughter Lola in the Battaclan terror attack in Paris in 2015. He explained how he got involved with Retissons du Lien, an NGO in Belgium that brought together the families of victims and perpetrators (covered in the second episode of season seven); what reaction he got from friends and family by being in the same group with perpetrator families and what he learned about by being in there. He was shaken by how different the families turned out to be from the families he imagined of a Jihadist. He discovered how much suffering there have been for both sides through the loss of a child. He also talked about how victims needed voice.…

1 Kartalkaya'da yargı niye çözüm olamıyor? Konuk: Ulaş Karan 29:10
29:10
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Bolu Kartalkaya’da yaşananlar ertesi mağdur aileleri hızla bir araya geldiler, acılarını paylaştılar. Aynı zamanda adalet arayışı için yargıya yönlendirildiler. Konuğum Ulaş Karan, mağdurların yargıya yönlendirilmesinin onları yıllar sürecek bir hukuk labirentinin içine sokacağı ve bu sürecin başlı başına insanlık dışı olduğunu ifade etti. Karan, bunun sadece Türkiye’de değil başka ülkelerde de konunun hukukileşmesine ve dolayısıyla mağdurların beklentilerini karşılamamasına neden olduğunu ayrıntılarıyla açıkladı. Aynı zamanda, mağdurların hukuki taleplere sıkışması yerine başka öneriler de getirdi. Bunların her biriyle ilgili sıkıntı ve imkanları özellikle Türkiye bağlamında anlattı.…

1 What can we do about what happened to us? Guests: Roland Prevot, Olenka Czarnocki 32:45
32:45
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In this episode, I am talking to two persons from Retissons du Lien (Weaving links), a group established in Belgium in response to the terror attacks in Brussels (and Paris). The group brought together unlikely people such as victims of terrorism as well as the attackers’ families who lost their children due to radicalization. Add to this, front line workers in the field and long meetings, events and monitoring of the trials followed. My guests were Roland Prevot and Olenka Czarnoski who are active in the group. We discussed how the group was established; how the victims and the accuseds' families found each other; the process involved in the meetings; and how the group members evolved in their engagement with the society. They shared their insights and the emotional struggles faced by families; and the importance of creating a safe space for dialogue and healing. We explored the evolution of frontliners' work in the wake of securitization; the challenges of addressing radicalization; as well as how to foster understanding. They emphasized the power of empathy and the necessity of combating societal polarization. This episode is a testament to resilience, hope, and the potential for connection in the face of adversity.…

1 How is faith relevant to conflict? Guest: Zaza Johnson Elsheikh 31:14
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In this episode, I sat down with Zaza Johnson Elsheikh, a seasoned interfaith mediator, to delve into the complexities of mediation in the context of the Sudanese conflict. Zaza shares her personal journey into interfaith mediation, sparked by an incident of bias and misunderstanding, and explores how her unique background equips her to address interfaith issues. The conversation shifts to the ongoing crisis in Sudan, highlighting the ethnic tensions, resource struggles, and the devastating impact of conflict-related sexual violence. Zaza offers a critical perspective on the recent peace talks in Geneva, emphasizing the challenges posed by mediators with vested interests and the misuse of humanitarian aid as a weapon. The discussion also touches on the psychological impact of shame and humiliation in mediation, drawing parallels with commercial disputes. Zaza advocates for a phased approach to peace and justice, drawing lessons from other geopolitical contexts. The episode concludes with a hopeful vision for peaceful coexistence in conflict zones, inspired by historical examples of tolerance and unity.…

1 Apps: the new tools in conflict resolution Guest: John Ford 25:01
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In this episode, I spoke with John Ford who has developed a self help app called “ The Empathy Set ”. We discussed with him what it means to be conflict competent; how an app can help people become conflict competent; whether the development of various apps can go beyond self help; and whether everyone can afford them or use them.…

1 Kamu denetçiliği bir hak arama kurumu Konuk: Fatma Benli Yalçın 32:12
32:12
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Bu bölümde, Türkiye'deki Ombudsmanlık (Kamu Denetçiliği Kurumu)'ndaki denetçilerden birisi olan Av. Dr. Fatma Benli Yalçın ile Türkiye’de kamu denetçiliğine neden ihtiyaç olduğunu; hak aramada mahkemelerin neden yeterli olmadığını; kamu denetçiliğini tanıtmak için neler yaptıklarını; en çok hangi konularda başvuru aldıklarını ve örnek kararlarını; özellikle son dönemde yurtdışında yerine getirdikleri görevleri ve bunun nedenlerini konuştuk.…

1 They don't want money, they want an apology Guest: Rob Behrens 32:04
32:04
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It is known that public services have been under strain in the UK and people are seeking solutions to their problems through various venues. Then, why are there so many ombudspersons while only 17% of the people know what an ombuds does? Why can this system not be reformed despite promises by various governments? What are the strengths and weaknesses of this fractured ombuds system in conflict resolution? What were the most significant cases handled by the Parliamentary and Health Ombuds? The former Higher Education and Parliamentary and Health Ombuds Rob Behrens answered all these questions in this episode.…

1 Elderly mediation: What, why and how Guest: Sara Barnes 36:04
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Life has changed considerably since we are no longer living in agrarian societies. While fertility rates are falling everywhere, people also live longer thanks to advances in medicine. What does this extended lifespan mean for people's conflicts later in life? In this episode, Sara Barnes explained the types of disputes that fall under elderly conflicts, how mediation can help resolving those and how their practice is shaped by the needs of the elderly.…

1 Nasıl hakem olunur? Konuk: Simel Sarıalioğlu 27:33
27:33
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Simel Sarıalioğlu, kısa bir süre önce hem kendisi hem Türkiye adına kısa bir zaman önce büyük bir başarıya imza atarak, ICC Milletlerarası Ticaret Odası Tahkim Divanı’na seçildi. Onunla ICC'ye seçilme sürecini; ICC’nin nasıl bir kurum olduğunu; ICC’de daha önce yüklendiği görevleri; bu göreve dek neler yaptığını ve hakemlik yapmak isteyen genç meslektaşlarına yönelik önerilerini konuştuk.…

1 Can ombuds do anything for student protests? Guest: Tom Kosakowski 19:43
19:43
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The war in Gaza led to many student protests in university campuses in the US and beyond. Many universities that were involved in the protests had ombudspersons for handling conflict in campuses. Yet, we did not see them getting involved and helping stakeholders. In this episode, we discussed the reasons for that; and whether ombudspersons really cannot do anything about these protests; what issues they were talking about among themselves in order to find entry points to handle the situation.…

1 Mediation as foreign policy, the case of Turkey Guest: Spyros Sofos 25:49
25:49
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In this episode, we delve into Turkey's unique approach to mediation in its foreign policy. Our discussion uncovers how historical traditions, regional ambitions, and contemporary challenges have shaped Turkey's role as a mediator. From its initial engagements in Iraq and Iran to its involvement in the Balkans, Central Asia, and Africa, Turkey's mediation efforts have evolved significantly. We explore the influence of the Ottoman Empire's negotiation practices, the impact of the 1990s geopolitical shifts, and Turkey's strategic positioning as an honest broker free from colonial baggage. The episode also highlights the personalistic turn in Turkey's mediation under the Justice and Development Party, examining both the successes and limitations of this approach. Join us as we discuss Turkey's mediation in Bosnia, Kosovo, Somalia, and Somaliland, and the broader implications for its foreign policy and international standing. This episode also offers a comprehensive understanding of the human capital involved, and the ongoing challenges in achieving sustainable peace.…

1 STK anlaşmazlıklarında öz yardım Konuk: Cihan Koral 25:06
25:06
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Sivil toplum kuruluşları ve diğer kuruluşlar anlaşmazlık yaşadığında yokmuş gibi mi yapar; biriktirip üstüne mi yatar; hiyerarşiden mi medet umar? STKlar için kapasite geliştirme, çatışma çözümü, değişim yönetim sistemleri gibi konularda çalışan konuğum STKlar hangi konularda öz yardıma ihtiyaç duyuyor; kuruluşlarda kutuplaşma ve çatışma yaşandığında beraber varolma adına ne yapılabilir; derin demokrasi, derinlik ve balıklar, sosyokrasi gibi kavramları konuştuk.…

1 We survived and told our stories Guest: Jasminko Halilovic 20:16
20:16
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After the war in Bosnia was finished in 1995, there were many projects about the war where soldiers, journalists and politicians told their story. However, for those who were children at the time, there was none. The invitation of Jasminko Halilovic who decided to create a platform for children to tell their story, first turned into a book project. Then, people started to send their childhood objects from war. Suddenly, the book became the greatest museum Project for War Childhood. Based on storytelling, the museum not only created a platform but also an opportunity for healing and studying peace. It also went beyond its own borders to even Japan, Syria and Ukraine.…

1 Justice can be trauma informed Guest: Gael Cochrane 24:22
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In this episode, I spoke with Gael Cochrane who works at Community Justice Scotland as a Learning, development and innovation Lead. She explained what it means to have a trauma-informed practice involving issues such as safety; choice; collaboration; empowerment and trust. She also said why this is needed; how someone working in the criminal justice system or in any mediation can realize that someone has trauma; and the relationship between trauma, criminal behavior and shame. These can also help those working in any people facing capacity to handle situations humanely.…

1 Conflict resolution is another life skill Guest: Ilan Bass 24:11
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In this episode, I spoke with Ilan Bass from UK who is a community mediator. He explained what community mediation is; how he got involved in it; and gave examples of community mediation cases in neighborly disputes such as noise; life style clash; pets and boundaries while also taking about how public institutions can support mediation.…

1 Arabuluculuk: İmkanlar, başarılar, eksikler Konuk: Aşiyan Süleymanoğlu 38:37
38:37
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Müzakere ve arabuluculuk eğitimi almak, bir kişinin kariyerinde ne tür farklı imkanlara kapı açar? Süleymanoğlu kendi kariyerinden çeşitli örnekler verdi. Türkiye’de son on yılda arabuluculuk kanunu sayesinde neler başarıldığına değindi. İlerleme gösterilmesi gereken alanlar arasında eğitimler; ekonomik sıkıntıların işin nitelikli yapılması ile uyuşmaması; interdisipliner olunmaması ve arabuluculuğa meraksız yaklaşılması; yapay zekanın vaatlerinin anlaşılmaması; ve en önemlisi kullanıcıların görüşlerine önem verilmemesi gibi konuları ele aldık.…

1 Kolaylaştırıcılık bir katılım yolu Konuk: Sema Alpan Atamer 23:30
23:30
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Bu bölümde kolaylaştırıcılık nedir ve çok katılımcılı süreçlerde ne işe yarardan başladık. Şirket olsun apartman toplantısı veya işyeri olsun bir kolaylaştırıcı eşliğinde toplantı yapmanın nasıl katılımcı ve daha kolay uygulanan, kavgasız sonuçlar yaratabileceği konuşuldu. Türkiye'de çevre konusunda devletle toplum arasında başvurulmuş bir projeden kolaylaştırıcılık örnekleri verildi.…

1 Disputes do not need escalation Guest: Alper Koç 23:56
23:56
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Released on the Centenary of the Republic of Türkiye, in this episode I spoke with Alper Koç who is an entertainment media lawyer. He talked about the different approaches taken to conflicts in the entertainment media business whether it is between talent and business or business to business. He also gave examples of platforms such as Netflix and others and discussed what they value in conflict and how the business is changing. Lastly, he talked about the dispute involving Disney series of Atatürk also released on the centenary of the Republic of Türkiye.…

1 Quick fixes don't work at schools Guest: Belinda Hopkins 29:18
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In this episode, my guest was Belinda Hopkins who is the director of Transforming Conflict. We discussed how a restorative approach through circles can help students build relationships and values at schools. This would hence help with conflicts at school whether with fellow students or teachers but also among members of the administration. Belinda is a provider of training and consultancy in the field of restorative approaches in schools, residential care and other youth settings.…

1 Reconciliation is not for the past Guest: Nergis Canefe 47:01
47:01
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For over 100 years, the Canadian government in cooperation with the churches has taken away indigenous children from their families never to return them. They assimilated them, changed their religion and did much more. My guest Nergis Canefe explained how this was done and after all the pain and loss for the indigenous communities, there can be reconciliation between the aboriginals and Canadians of all sorts including those who arrived in the country recently. We discussed whether the adoption of the National Day of Truth and Reconciliation and similar measures can be examples and how society can play its part in healing.…

1 Sanatçı ilişki de yönetiyor Konuk: Işıl Eğrikavuk 24:00
24:00
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Sanatçı ve hoca Işıl Eğrikavuk, toplumsal sanat işleri yapıyor. Bunlar başkalarıyla işbirliğine ve üretime dayanıyor. Ama ne sanat eğitimi ne de piyasa mekanizmaları anlaşmazlığa açık değil. Yıllar içinde başkaları ile bu süreçte neler yaşıyor; ortaya çıkan anlaşmazlıkları çözmek için neler yaptığını fark ediyor ve bu anlaşmazlık çözme kaslarını nasıl geliştirmek gerekiyor konuştuk. Photo: Işıl Eğrikavuk, Response Performance: A Fairytale on Benefits on Apple, 2016, Photographer: Nazlı Erdemirel.…

1 Unresolved Trauma Goes to The Next Generations Guest: Angela Findlay 32:08
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In this episode, I interviewed the Anglo-German artist Angela Findlay who with her amazing book 'In My Grandfather's Shadow" talked about her German grandfather who was a general in the German army. She described how trauma, guilt and shame get transferred inter-generationally; how to forgive parents; what needs to be done to understand trauma better.…

1 Conflict During Crisis And How to Handle it Guest: David Faro 26:52
26:52
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My guest in this episode is David Faro. He and I talked about crisis management and especially what happens in a crisis that may lead to conflict; how to improve communication and learning from a crisis. He explained how time pressure and high stakes can cause curse of knowledge especially when experts communicate with the public during a crisis. He also talked about hindsight bias and outcome bias that make crisis even more difficult to handle leading to conflicts when the crisis is over. He suggested what kind of policies can be developed to handle these behavioral tendencies.…

1 Time is Ticking for Listening to Women Guest: Andrea Kupfer Schneider 25:30
25:30
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Andrea Kupfer Schneider is a Professor of Law and Director of the Kukin Program for Conflict Resolution at Cardozo School of Law. She taught ADR, Negotiation, Ethics and International Conflict Resolution for over two decades. She co-authored several textbooks and books in the field. She explained how negotiation skills were needed in everyone’s life and why law schools needed to teach negotiation. She talked about her work on gender and negotiation and what skills women have in negotiation. She also explained that as times changed, men also needed to up some of their skills in negotiation. Lastly, she described how workplaces can be better equipped if they have more women in managing positions.…

1 Depremzedeleri dinleyecek Komisyon kurulmalı 14:29
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Depremlerden sonra kaçınılmaz olarak sorumlu arayışı başlıyor. Ancak bu sürecin mahkemelerde yapılması halinde, hem sonuç almak yıllara yayılıyor hem de ispat meseleleri gündeme geliyor. Oysa depremzedelerin bir de bununla -hele avukatsız- uğraşacak takati olmuyor. İşte bu nedenle başka ülkelerde örneği görülen komisyon fikrini ele aldım. Sadece depremzedeler değil bu süreçte rol oynayan yerel ve merkezi yönetim ve inşaat sektöründen kişilerin de birbirini dinlemesini sağlayacak bir mekanizma toplumsal öğrenme için gerekli. Programda Ken Feinberg’ün görev yaptığı 11 Eylül Komisyonu’ndan bahsetmiştim. Komisyona dair Netflix filminin traileri burada: https://youtu.be/OOAemeB9CAw. Feinberg ile yapılan podcast mülakatının linki de burada: https://gimletmedia.com/shows/without-fail/5who4m/the-tragedy-expert.…

1 Community is The Strategy Guest: Emily May 27:21
27:21
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Emily May is the co-founder of 'Right To Be', an NGO that works to fight against street harassment. They designed a bystander intervention program for people that want to help anyone who is being harassed. These tactics are called 5Ds: delay; document; distract; direct and delegate. They are being consulted by many governments and transportation authorities. The picture of this episode was taken on London Underground. If you go to this link (www.gov.uk/enough) on their website, you can see similar tactics there for people who want to help someone who is being harassed and how to do so safely. Emily describes how they have been cooperating with the rest of the world in combating street harassment and harassment in all its forms. She also describes how L'Oreal supported them.…

1 No More Fighting Employee Conflicts Guest: Donna Douglas Williams 24:41
24:41
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Donna Douglass Williams is the Head of Ombuds at Pinterest, one of the first Ombuds programs in the tech sector. Ombuds is a confidential, impartial, informal resource that provides support to the workforce in navigating work challenges, developing constructive resolutions to conflicts and aims to promote an inspired workplace culture. Donna describes what led to the development of the ombuds program and how workplaces have shifted from fighting conflicts with employees in court to solving their problems at site. She describes what kind of issues arise within conflict at work and how ombuds programs will evolve in the future.…

1 Restorative Walk: Healing Through Interaction With Abuser Guest: Gemma Varona 25:52
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My guest Gemma Varona is an academic researcher at the University of the Basque Country. Gemma describes a very interesting and ground-breaking concept – ‘restorative walking’ in great detail and explains how victims of political violence or harmed persons from environmental and animal rights cases in search of justice might choose this process moving forwards. She explains the importance of giving people from different groups (i.e people with disabilities, elderly people, children and young adults) a choice in how and where they choose to seek justice and re-build relationships. She also touches on the 2017 Canadian documentary film ‘A Better Man’ where a survivor of domestic abuse meets with the man who abused her.…

1 Reconciliation Must be Part of The Peace Guests: Robi Damelin, Layla Alsheikh 30:03
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In this episode, my guests were two women from the Parents Circle who both lost their sons due to political conflict between Israel and Palestine. Robi Damelin is the Spokesperson and Director of International Relations at the Parents Circle Families Forum and Layla Alsheikh is a member of the Parents Circle Family Forum. The Parents Circle is comprised of more than 600 Palestinian and Israeli bereaved families who believe in non-violence and reconciliation. The episode begins with Robi reading a letter she wrote following the bombings in Gaza in August 2022. She closes the letter by saying ‘peace will not come from war’. Robi Damelin and Layla Alsheikh talk about the importance of reconciliation during conflict, seeing the other as human and developing empathy despite the ongoing occupation and warfare in their countries. Their dedication to wanting to save other people from pain and helping people achieve emotional breakthroughs through storytelling is inspiring.…

1 Citizens For Managing Conflict Guest: Barry O'Mahoney 18:43
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My guest Barry O’Mahoney worked with the Irish government on managing the Facilitators and Notetakers on Citizens’ Assemblies. He explains why parliament established a Citizen Assembly in Ireland. He also talks about the benefits of a Citizens Assembly i.e creating an atmosphere so people can speak openly in a safe environment and have an informed discussion. We learn how useful a Citizen Assembly is in addressing major issues like same-sex marriage and abortion (in Ireland)and how this deliberative democracy model provides factual information about conflictual topics, which then assists in engaging the mood about the issue. He makes an interesting point about whether Brexit could have taken a different turn had there been a Citizens’ Assembly before the referendum was called.…

1 Calling Them Evil, We Miss Their Story Guest: Bob Bordone 21:01
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My guest Bob Bordone is an internationally recognised negotiator and the founder of the Negotiation and Mediation Clinic at Harvard Law School. He started his own YouTube channel in September 2021 where he discusses negotiation principles in many spheres in life. He explains how he decided to focus on public policy issues in negotiation and how we would all have better outcomes if we had better conversations. He talks about why he started his YouTube channel and his ideas and initiatives about using negotiation in the most contentious issues in politics in the US i.e abortion and guns. I follow negotiator Bob Bordone's YouTube channel fondly. He and I share an interest in civic life and politics, as well as a clinical teaching background. He applies negotiation theory to films, events in Oscar ceremonies and many policy and political settings. This is of utmost importance in today’s polarized world where democracy is under serious threat. Bob maintains the only way to resolve any of the most contentious issues in society is through negotiation.…

1 Perspectives on Staying & Leaving During War Guests: Tatyana Bilyk, Sergey Ponomarev 36:21
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In this episode, I present two guests whose countries are in conflict. Tatyana is a Ukrainian pioneer of family mediation and has stayed in Ukraine. Sergey Ponomarev is an award-winning Russian photographer and has left Russia. This episode includes readings of two letters written by Tatyana. The letters are about how Tatyana’s life has been affected by conflict and how she uses her mediation knowledge and skills in coping. Following the readings is an interview between me and Sergey about the challenges he experienced leaving his home and starting his life from scratch in a new country. Both stories have common themes i.e both disbelieved there would be a war and both used the same words ‘starting from scratch’ to describe building a new life in a new country. It addresses their suffering, resilience and connectedness.…

1 "I wanted to humanize them" Guest: Jo Berry 24:47
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My guest Jo Berry is Founder of ‘Building Bridges for Peace’ and works to resolve conflict around the world. Sixteen years after her father was killed by an IRA bomb, Jo met with the man responsible after he was released from prison and left the IRA. Their initial meeting led Jo Berry and Patrick Magee to speak on over three hundred occasions on a shared platform around the world. Jo explains what the conditions that make an encounter with someone who killed your dad possible and what the reactions were from people surrounding this brave choice including the British government who her father worked for. She also describes how one can overcome their sense of fear and betrayal and what can help people living in other conflicting countries. Jo advocates empathy, listening to people’s stories and seeing humanity in the other during her emotional journey. To visit the website of the Center Jo Berry mentions, click here: https://glencree.ie/. When Jo said that trauma stays in the body, I remembered the amazing book that talks about this, called ‘The Body keeps the score’ by Bessel Van Der Kirk.…

1 Managers Need Conflict Coaching Guest: Cinnie Noble 18:19
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My guest Cinnie Noble is a pioneer of conflict management coaching. Cinnie explains what one-to-one conflict coaching/conflict management coaching is and why it is needed to help people make the shift from reaction to reflection; to response and resilience. This then allows them to become a better version of themselves in how they manage conflict before, during and after conflict. Cinnie gives examples of where her conflict coaching has worked well. She also explains that a lot of new managers in leadership positions don’t know how to manage conflict and need training to shift their habits.…

1 Evlat acısını bağışlayarak yaşamak Konuk: Figen Murray 18:19
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Figen Murray, Manchester Arena bombalamasında oğlu Martyn Hett'i kaybetti. Bundan çok kısa bir süre sonra katili bağışladı. Kendisi ile bağışlamak ne demek; niye bağışlamak istedi; bu karara nasıl tepkiler aldı ve teröre karşı neler yaptığını konuştuk. Murray çalışmalarıyla hem ödül aldı hem de İngiltere'de bir kanun değişikliğinin yolunu açtı.…

1 "Restorative justice changed my memory" Guest: Ailbhe Griffith 21:18
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My guest Ailbhe Griffith is an advocate for restorative justice in cases of serious violence, including sexual violence, as well as an Ambassador for Restorative Justice International (RJI). She explains how the restorative justice mediation process changed her life for the better and why the criminal justice system failed her. She also talks about how she needed to confront the man who sexually assaulted her and how she prepared to meet him. She goes on to explain how women can support each other in similar situations and why she chose to play herself in the film ‘The Meeting’(see link below to watch it). Ailbhe has spoken publicly about her experience, travelling domestically and internationally to various restorative justice conferences and criminal justice events. Her goal is to promote restorative justice as an additional mechanism of justice for victims of violence. To read more about the film ‘The Meeting’ and to watch the full film click here: http://themeetingfilm.com/#trailer…

1 Onarıcı adaletin faydaları Konuk: Galma Akdeniz 24:30
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Devletin ceza yargılaması yapmasının toplumlarda yarattığı sonuçlar neler? Suç mağdurları açısından ne tür sorunlar bulunuyor? Failler bakımından ne gibi sorunlar var? Onarıcı adalet mekanizmaları buna karşın ne sağlayabilir? Bir çok ülkede nasıl ortaya çıktı? Türkiye’de ceza davalarındaki uzlaştırma niye onarıcı adaletle ilgili değil? Bosna’da toplumlar arasındaki iyileşmenin nasıl sağlanabilir?…

1 Ceza yargılaması toplumsal yüzleşme alanı değil Konuk: Onur Bakıner 27:24
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Geçiş dönemi adaleti nedir; nasıl ortaya çıkmıştır; yargı varken böyle bir adalet arayışı niye lazımdır; farklı ülke örnekleri nelerdir; geçiş dönemi adaleti Türkiye’de nasıl uygulanabilir; hangi konulara öncelik vermek gerekir?

1 Dönüşüm koçluğu nedir? Konuk: Rana Beri 28:42
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Dönüşüm koçluğu nedir; kişinin kendi değerlerini fark etmesinin, dinlemesinin ihtilaf çözümü alanında ona nasıl bir faydası olabilir; özellikle ilişkilerde anda kalmak nedir gibi konuları ele aldık.

1 Kampüs ombudsluğu nedir? Konuk: Gizem Güray 19:06
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Kampüs veya öğrenci ombudsluğu, ABD ve Avrupa'da giderek daha fazla görülmeye başladı. Peki bu nedir; niye ortaya çıktı? Türkiye'nin ilk üniversite ombudsu olan Altınbaş Üniversitesi ombudsu Gizem Güray, öğrenciler ombudsluğa hangi sorunlar için başvuruyor ve Türkiye’de bu kurumun geleceği nedir gibi soruları cevapladı.…

1 Hostage negotiation helps resolve crisis incidents Guest: Jack Cambria 25:01
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My guest is a retired member of the New York City Police Department and is a trainer to police officers from many countries. He has had experience in many high profile cases including hostage cases. He explains what hostage negotiation is, why this alternative style of policing (compared with tactical policing, which is often considered the final option when all else fails) is needed to resolve crisis incidents and why it has become so prevalent in police forces since 1973. Jack explains the four things that occur (fight, flight, freeze and face) when people try to make decisions under stress and how a police negotiator can help a hostage taker to make rational decisions. He also talks about what a hostage negotiation course looks like and what qualities and training a hostage negotiator needs.…

1 Arabuluculuk ve çocuk koruma Konuk: Nazlı Matt 22:29
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Türkiye’de aile arabuluculuğu sık sık gündeme gelmesine rağmen konuyu çocukların yüksek yararı veya refahı üstünden konuşmuyoruz. Florida'da çocuk korumada arabuluculuktan nasıl faydalanılıyor? Hizmet planı nedir? Çocuk koruma alanında arabuluculuk yapmak için hukuk okumak veya vatandaşlık niye gerekli değil? Arabuluculuk etik kurallarının amacı nedir?…
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