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Natasha Ratanshi-Stein: From Chief of Staff at Bulb to Founder of Surfboard

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Manage episode 414313405 series 3162242
Contenu fourni par 40 Minute Mentor, JBM, and James Mitra. Tout le contenu du podcast, y compris les épisodes, les graphiques et les descriptions de podcast, est téléchargé et fourni directement par 40 Minute Mentor, JBM, and James Mitra ou son partenaire de plateforme de podcast. Si vous pensez que quelqu'un utilise votre œuvre protégée sans votre autorisation, vous pouvez suivre le processus décrit ici https://fr.player.fm/legal.

“If we’re not seeing outcomes, we need more visibility. Does visibility mean someone being physically in front of you? Probably not.”

Today’s 40 Minute Mentor is Natasha Ratanshi-Stein, the Founder of Surfboard - the next generation planning tools for customer service teams.

Before building Surfboard, Natasha spent several years as an Operator and Investor, including her roles as Principal at Piton Capital and Chief of Staff at Bulb.

We had a fascinating chat with Natasha, exploring her unique career journey and her mission to make work more human with Surfboard.

Episode chapters:

➡️ Her upbringing in Canada [03:56]

➡️ Moving into VC [05:34]

➡️ Why she wishes she had Operator experience before moving into VC [11:02]

➡️ Becoming Chief of Staff at Bulb [12:45]

➡️ Advice for aspiring Chiefs of Staff [16:33]

➡️ When to hire a Chief of Staff [20:02]

➡️ More about Surfboard [22:15]

➡️ Getting customer traction early [30:00]

➡️ Flexible working [34:16]

➡️ Audience question: What are your future aspirations with Surfboard? [39:50]

Helpful links:

➡️ Connect with Natasha: https://www.linkedin.com/in/natasha-ratanshi-stein-%F0%9F%8F%84%F0%9F%8F%BC%E2%80%8D%E2%99%80%EF%B8%8F-69333723/

➡️ Check out Surfboard: https://teamsurfboard.com/

Enjoyed this episode?⭐️

Keep up to date with all our latest episodes, by hitting the subscribe button on your favourite podcast platform. And for any feedback on what you enjoy the most and ideas on what we can do to make 40 Minute Mentor even better, please leave us a review on https://ratethispodcast.com/40mm

Learn more about your ad choices. Visit megaphone.fm/adchoices

  continue reading

237 episodes

Artwork
iconPartager
 
Manage episode 414313405 series 3162242
Contenu fourni par 40 Minute Mentor, JBM, and James Mitra. Tout le contenu du podcast, y compris les épisodes, les graphiques et les descriptions de podcast, est téléchargé et fourni directement par 40 Minute Mentor, JBM, and James Mitra ou son partenaire de plateforme de podcast. Si vous pensez que quelqu'un utilise votre œuvre protégée sans votre autorisation, vous pouvez suivre le processus décrit ici https://fr.player.fm/legal.

“If we’re not seeing outcomes, we need more visibility. Does visibility mean someone being physically in front of you? Probably not.”

Today’s 40 Minute Mentor is Natasha Ratanshi-Stein, the Founder of Surfboard - the next generation planning tools for customer service teams.

Before building Surfboard, Natasha spent several years as an Operator and Investor, including her roles as Principal at Piton Capital and Chief of Staff at Bulb.

We had a fascinating chat with Natasha, exploring her unique career journey and her mission to make work more human with Surfboard.

Episode chapters:

➡️ Her upbringing in Canada [03:56]

➡️ Moving into VC [05:34]

➡️ Why she wishes she had Operator experience before moving into VC [11:02]

➡️ Becoming Chief of Staff at Bulb [12:45]

➡️ Advice for aspiring Chiefs of Staff [16:33]

➡️ When to hire a Chief of Staff [20:02]

➡️ More about Surfboard [22:15]

➡️ Getting customer traction early [30:00]

➡️ Flexible working [34:16]

➡️ Audience question: What are your future aspirations with Surfboard? [39:50]

Helpful links:

➡️ Connect with Natasha: https://www.linkedin.com/in/natasha-ratanshi-stein-%F0%9F%8F%84%F0%9F%8F%BC%E2%80%8D%E2%99%80%EF%B8%8F-69333723/

➡️ Check out Surfboard: https://teamsurfboard.com/

Enjoyed this episode?⭐️

Keep up to date with all our latest episodes, by hitting the subscribe button on your favourite podcast platform. And for any feedback on what you enjoy the most and ideas on what we can do to make 40 Minute Mentor even better, please leave us a review on https://ratethispodcast.com/40mm

Learn more about your ad choices. Visit megaphone.fm/adchoices

  continue reading

237 episodes

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