In this exciting podcast, Simon Hedaux from ReThink Productivity shares his insights and strategies for improving productivity and efficiency in the retail and hospitality industries. With the help of clients, partners, and the ReThink team, Simon covers everything from measuring and tracking productivity to developing and implementing effective strategies. Whether you're a business owner, manager, or employee, this podcast is a must-listen for anyone who wants to learn how to get more done ...
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Send us a text A whole episode generated by AI. No more info than that, listen and be amazed #theproductivityexperts Connect to Simon on LinkedIn Follow ReThink on LinkedIn
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Send us a text Join Simon, James and Sue as they review the ReThink Forum 2024. They talk through the themes of the day and hot topics of conversation #theproductivityexperts Connect to Simon on LinkedIn Follow ReThink on LinkedIn
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The Perfect Fit with Bob Neville
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Send us a text Bob Neville a leader in the retail industry with a wealth of experience from worldwide footwear brands, takes us on a journey through his impressive career, sharing invaluable insights into the cause-and-effect relationship between consumer engagement and purchase behaviour. He also delves into the intricate balance between leveragin…
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Alex Rezvan on Retail trends across the world
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Send us a text Ever wonder what it takes to pivot from high-profile corporate roles to launching successful media platforms in the retail industry? Join us as we sit down with Alex Rezvan, the mastermind behind The Retail Podcast and RetailNews.ai. Alex shares his fascinating journey from pivotal careers at Verizon and Microsoft to the global confe…
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Footfall Insights August 2024
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Send us a text Diane Wehrle CEO at Rendle Intelligence and Insights joins Simon for their monthly chat about footfall trends and shopping behaviours. They cover: Footfall trends from June to July 2024 The recent riots Outlook for the next few months #theproductivityexperts Connect to Simon on LinkedIn Follow ReThink on LinkedIn…
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Send us a text Get ready to increase your understanding of artificial intelligence with insights from Ed Hogg, CEO of Solved by.AI. From his beginnings as a Formula One engineer to setting up Solved by AI. You'll learn about the fundamental distinctions between AI and machine learning, and how high-quality data is the linchpin in achieving accurate…
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Send us a text Diane Wehrle CEO at Rendle Intelligence and Insights joins Simon for their monthly chat about footfall trends and shopping behaviours. They cover: Footfall trends from May to June 2024 The key risers and fallers #theproductivityexperts Connect to Simon on LinkedIn Follow ReThink on LinkedIn…
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Chapter 7 - I've added new services, how can I make them more efficient?
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14:49
Send us a text Sue and Simon discuss Chapter 7 - I've added new services, how can I make them more efficient? from their book "Every Second Counts: How to Achieve Business Excellence, Transform Operational Productivity, and Deliver Extraordinary Results." Don't forget to register for the Productivity Forum 2024 For those that have never seen it lin…
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Chapter 6 - What can we stop doing to free up our people?
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Send us a text Sue and Simon discuss Chapter 6 - What can we stop doing to free up our people? from their book "Every Second Counts: How to Achieve Business Excellence, Transform Operational Productivity, and Deliver Extraordinary Results." Don't forget to register for the Productivity Forum 2024 #theproductivityexperts Connect to Simon on LinkedIn…
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Footfall Insights June 2024
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Send us a text Diane Wehrle CEO at Rendle Intelligence and Insights joins Simon for their monthly chat about footfall trends and shopping behaviours. They cover: Footfall trends from April to May 2024 The key risers and fallers The upcoming General Election #theproductivityexperts Connect to Simon on LinkedIn Follow ReThink on LinkedIn…
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Harnessing the Power of People in Workforce Management with Gary Makredes
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Send us a text Unlock the secrets to a thriving business with our latest episode, where we sit down with workforce wizard Gary Makredes of Simms & Associates. With a career spanning over two decades in workforce management, Gary shares his invaluable insights into the transformative shift from customer-centric to employee-focused strategies across …
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Chapter 5 - Is my leadership structure right?
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Send us a text Sue and Simon discuss Chapter 5 - How do I balance investing in sales and controlling costs? from their book "Every Second Counts: How to Achieve Business Excellence, Transform Operational Productivity, and Deliver Extraordinary Results." Don't forget to register for the Productivity Forum 2024 #theproductivityexperts Connect to Simo…
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Send us a text Diane Wehrle CEO at Rendle Intelligence and Insights joins Simon for their monthly chat about footfall trends and shopping behaviours. They cover: Footfall trends from March to April 2024 The key risers and fallers The upcoming General Election #theproductivityexperts Connect to Simon on LinkedIn Follow ReThink on LinkedIn…
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Mastering Workforce Management: Strategies for Change and Effective Implementation with Donna Stephenson
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Send us a text Embrace the insider's perspective on navigating the intricate maze of Workforce Management with Donna Stephenson of Simms and Associates, our esteemed guide through the nuances of effective change management. Donna dissects the tendency to overemphasize tech at the expense of people in WFM rollouts Arm yourself with actionable strate…
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Chapter 4 - How do I balance investing in sales and controlling costs?
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11:18
Send us a text Sue and Simon discuss Chapter 4 - How do I balance investing in sales and controlling costs? from their book "Every Second Counts: How to Achieve Business Excellence, Transform Operational Productivity, and Deliver Extraordinary Results." Don't forget to register for the Productivity Forum 2024 #theproductivityexperts Connect to Simo…
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Best bits of business advice
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Send us a text We've spent the past two years gathering the top tips from our knowledgeable guests, and we've compiled all that invaluable advice into one exciting episode. Tune in and discover that one game-changing tip that could transform your business journey. It's all here and just a play button away—don't miss it! #theproductivityexperts Conn…
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Send us a text Ever wondered what it's like to have a front-row seat at the heart of retail innovation? Sue James and I just stepped off the buzzing floor of the Retail Technology Show, and we're eager to bring you the scoop on the latest trends that are transforming the way we shop. We'll explore the show's explosive growth, the educational value …
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Footfall Insights April 2024
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Send us a text Diane Wehrle CEO at Rendle Intelligence and Insights joins Simon for their monthly chat about footfall trends and shopping behaviours. They cover: Footfall trends from February to March 2024 Easter weekend The upcoming Retail Technology Show #theproductivityexperts Connect to Simon on LinkedIn Follow ReThink on LinkedIn…
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Send us a text As we set up shop once again at stand 6B37 in Olympia, London, Sue, James and Simon discuss how returning visitors can easily reconnect with us. But it's not just about the reunion; James is bringing a special productivity quiz to the floor. Tailored to provide actionable tips, this quiz is your golden ticket to boosting your product…
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Chapter 3 - How can I make savings?
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Send us a text Sue and Simon unpack Chapter 3 - How can I make savings? from our book "Every Second Counts: How to Achieve Business Excellence, Transform Operational Productivity, and Deliver Extraordinary Results." Don't forget to register for the Productivity Forum 2024 #theproductivityexperts Connect to Simon on LinkedIn Follow ReThink on Linked…
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Send us a text Diane Wehrle CEO at Rendle Intelligence and Insights joins Simon for their monthly chat about footfall trends and shopping behaviours. They cover: Footfall trends from January to February 2024 Easter predictions The strange IT glitches big retailers have faced recently #theproductivityexperts Connect to Simon on LinkedIn Follow ReThi…
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Empowering Teams, Inspiring Leadership with Trevor Hudson
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Send us a text Trevor Hudson, the visionary in leadership development, acclaimed author of Neverland and Trainer & Consultant at Tuff Leadership Training joins us to redefine what it means to lead and manage in the modern workplace. With his rich background in the tech industry, Trevor unravels the process of transforming the employee experience. H…
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Chapter 2 - How can I serve more customers at peak?
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Send us a text Sue and Simon unpack Chapter 2 - How can I serve more customers at peak? from our book "Every Second Counts: How to Achieve Business Excellence, Transform Operational Productivity, and Deliver Extraordinary Results." Don't forget to register for the Productivity Forum 2024 #theproductivityexperts Connect to Simon on LinkedIn Follow R…
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Send us a text James Bolle from ReThink is back to reveal how transforming numbers into narratives can revolutionize decision-making processes. Kicking things off with an apology from Simon for the recent video mishap, we quickly pivot to the meaty part, discussing the fidelity of data inputs and the finesse required in data analysis. Picture an op…
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Cultivating a Data-Driven Culture with James Bolle
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Send us a text Discover how data can be your business's superpower as we sit down with James Bolle, the mastermind behind ReThink's insights and data development. In a world where every click and transaction tells a story, James unravels the artistry in carving out actionable strategies from mountains of information. He brings to light the transfor…
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Unlocking the Potential of Open Banking with Gosia Furmanik
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Send us a text Revolutionize your business's financial transactions with the insights from Gosia Furmanik, founder of fena, as she unveils the power of open banking. In our engaging discussion, Gosia demystifies the concept that's causing waves in the financial sector, sharing how it's reshaping the playing field for small and medium businesses aga…
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Footfall Insights February 2024
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Send us a text Diane Wehrle CEO at Rendle Intelligence and Insights joins Simon for their monthly chat about footfall trends and shopping behaviours. They cover: Footfall trends from December to January 2024 Shopping trends Recession #theproductivityexperts Connect to Simon on LinkedIn Follow ReThink on LinkedIn…
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Chapter 1 - Where is your money really going?
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Send us a text Sue and Simon unpack Chapter 1 - Where is your money really going? from our book "Every Second Counts: How to Achieve Business Excellence, Transform Operational Productivity, and Deliver Extraordinary Results." Don't forget to register for the Productivity Forum 2024 #theproductivityexperts Connect to Simon on LinkedIn Follow ReThink…
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Shaping Organizational Productivity through Strategic Workforce Planning
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Send us a text Embark on a journey into the heart of strategic workforce planning as we discuss with Nick Kennedy, the Workforce Planning Institute chairman, how the art of predicting and shaping the future workforce can transform organizational productivity. Nick illuminates the differences between operational workforce management and the foresigh…
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Send us a text Have you ever wondered how to turn the ticking of the clock into a symphony of productivity and exceptional results for your business? Your golden hour has arrived as Sue and I unpack "Every Second Counts: How to Achieve Business Excellence, Transform Operational Productivity, and Deliver Extraordinary Results." This 144-page book is…
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Footfall Insights January 2024
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Send us a text Diane Wehrle CEO at Rendle Intelligence and Insights joins Simon for their monthly chat about footfall trends and shopping behaviours. They cover: Footfall trends from November to December 2023 Christmas Regional shopping centres 2024 outlook #theproductivityexperts Connect to Simon on LinkedIn Follow ReThink on LinkedIn…
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Productivity Insights - 2023 Reflections
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Send us a text Sue & Simon reflect on 2023 They discuss: Self Checkouts Electronic shelf edge labels (ESEL) AI/Automation Shrink Price inflation Stock Podcast plans for 2024 #theproductivityexperts Connect to Simon on LinkedIn Follow ReThink on LinkedInPar ReThink Productivity
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The Changing Trends in Customer Experience Management
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Send us a text How has Customer Experience Management evolved in 2023? Simon discusses with our returning guest, Simon Fraser, Vice President of Insights and Consulting at InMoment. We're dissecting the transition businesses are making from a survey-centric approach to a more holistic view, utilizing various data sources. We'll also examine the unf…
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Footfall Insights December 2023
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Send us a text Diane Wehrle CEO at Rendle Intelligence and Insights joins Simon for their monthly chat about footfall trends and shopping behaviours. They cover: Footfall trends from November to December 2023 Black Friday and Christmas to date #theproductivityexperts Connect to Simon on LinkedIn Follow ReThink on LinkedIn…
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Christmas Eve Special: Reflecting on Milestones and Looking Ahead with New Insights on Productivity
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Send us a text Gather around the Yuletide cheer as we unwrap a heartfelt note of thanks and a peek into the future on this Christmas Eve special from ReThink Productivity Podcast. Imagine ringing in the New Year armed with innovative insights on productivity and data storytelling As the frost settles and the lights twinkle, we reminisce about the m…
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Insights into the Evolving Retail Industry with Lisa Hooker
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Send us a text Get ready to ride the wave of the future in retail shopping! We're speaking with Lisa Hooker, Head of Consumer Markets at PWC, who's got her finger firmly on the pulse of the industry. Together, we're peeling back the layers of the retail market, and discussing the hurdles some sectors are grappling with. We're also taking a look at …
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New Age Retail: Electronic Shelf Edge Label Insights from Michael Fletcher
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Send us a text Michael Fletcher, UK Board Advisor to Hanshow takes us through the ins and outs of electronic shelf edge labels (ESLs) and how they're revolutionizing the retail world. We tackle the importance of colleague engagement in successfully implementing ESL technology and the immense potential it holds for boosting retail productivity. Take…
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Productivity insights with Simon & Sue - FAQ
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Send us a text Sue & Simon talk about the latest productivity trends. They discuss: The most frequently asked questions from clients To find out more download the ReThink Whitepapers #theproductivityexperts Connect to Simon on LinkedIn Follow ReThink on LinkedIn
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Footfall Insights November 2023
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Send us a text Diane Wehrle Retail & Destination Insights Expert joins Simon for their monthly chat about footfall trends and shopping behaviours. They cover: Footfall trends from September to October 2023 Black Friday and Christmas #theproductivityexperts Connect to Simon on LinkedIn Follow ReThink on LinkedIn…
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Sustaining Process Improvement and Driving Positive Change
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Send us a text Ever wondered what it takes to sustain process improvement in your organization and why it's so crucial? Do you need the secrets to driving good behaviours and creating a transformational shift within your company? Craig shares his views on how organizations can build and sustain process improvement initiatives, and the vital role of…
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Footfall Insights October 2023
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Send us a text Diane Wehrle Retail & Destination Insights Expert joins Simon for their monthly chat about footfall trends and shopping behaviours. They cover: Footfall trends from August to September 2023 New news from Diane Halloween, Black Friday and Christmas #theproductivityexperts Connect to Simon on LinkedIn Follow ReThink on LinkedIn…
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The Profound Impact of Employee Experience and Future Work Trends with Julie Develin
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Send us a text Join us for a discussion with Julie Develin, Sr. Partner, HCM Advisory at UKG and a recent recipient of the top 100 HR influencer award, as we navigate the intricacies of the employee lifecycle and employee experience. As an expert in her field, Julie unveils how UKG technology plays a pivotal role in employee thriving and retention,…
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Exploring Last-Mile Delivery and Locker Systems
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Send us a text Tim Wheeler, the UK Sales Director for Strongpoint returns. We delve into the intricate world of retail's last mile and its environmental implications. Discussing the labour-intensive nature of this process. Our journey takes us across the UK's home delivery landscape and on to the Nordic region's popular locker-based delivery system…
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A Journey into Automation, Robotics, and E-commerce
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Send us a text Prepare to be inspired. Today, we're chatting with Tim Wheeler, the UK Sales Director for Strongpoint. You won't want to miss this episode as we tackle intriguing subjects like automation, robotics, e-fulfilment, and the ongoing labour shortages. Tim shares his insights on these compelling subjects, giving us a glimpse into the futur…
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Productivity Insights - Driving Constant Evolution and Progress in Business Operations
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Send us a text Sue & Simon talk about the latest productivity trends. They discuss: The need to constantly evolve Productivity and have a robust roadmap Moving the Non-Value Add and Task & Process time into Customer Every Second Counts - The new book from ReThink The Rethink Forum on 12th September 2024 To find out more download the ReThink Whitepa…
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Decoding Pricing: Mark Peacock's Industry Insights
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Send us a text Discover the power that lies in strategic pricing in our insightful conversation with Mark Peacock, Managing Director of Pricemaker. Gain a new perspective on the role of pricing in driving business growth and profits, and learn about the implications of the current economic climate on pricing strategies from an industry expert. Join…
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MRI Springboard Footfall Insights September 2023
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Send us a text Diane Wehrle Marketing & Insights Director at MRI-Springboard joins Simon for their monthly chat about footfall trends and shopping behaviours. They cover: Footfall trends from July to August 2023 The divergence of value and volume The importance of upselling and converting customers when footfall is flat #theproductivityexperts Conn…
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Insights from the Productivity Forum 2023 and beyond
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Send us a text Fresh off the heels of the stellar Productivity Forum 2023, we're bursting with insights and raring to go. We'll reflect on the forum's triumphs and introduce you to our latest gem: "Every Second Counts". It’s a treasure trove of advice, case studies, and context on everything productivity. Hold on to your seats, because we're also u…
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Food, Business,WorkJam and Music: Aramark and a Garth Brooks Concert
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Send us a text What happens when the global food service juggernaut, Aramark, meets the trials of Brexit, a pandemic, and the passion of a Garth Brooks concert? Join us as we delve into a conversation with Rachel Malyan, Aramark's Head of Workforce Management, and David Rogers, VP of Sales and Marketing at WorkJam. With three decades of experience …
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Secrets to Optimised Business Operations with David Rogers from WorkJam
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Send us a text Get ready to unlock the secrets of optimized business operations as we converse with David Rogers, VP of Sales and Marketing, EMEA for WorkJam. This episode covers how WorkJam is revolutionizing industries, with its applications spanning retail operations, logistics, and supply chain. David offers his insights on how the platform sim…
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