Humanizing The Headset public
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Norm, Brendhan and Kalee talk to author and retired police sergeant Donna Brown about her book series, "Behind and Beyond the Badge," as well as perspectives on being a female in law enforcement and the current struggles facing the law enforcement community today. Donna's books can be found on Amazon in digital, audiobook, and hard copy formats!…
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Norm, Brendhan and Kalee talk with Dr. Joe Serio, author, public speaker, and most interesting man in the world. Also joined by Tracie, recipient of a scholarship to attend one of Dr. Joe's training camps in Texas! You can reach out to Joe on Facebook or at 360dispatcher.com, and check out his new book "Vodka, Hookers, and the Russian Mafia: My Lif…
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*WARNING* This episode contains graphic content pertaining to death, suicide, autopsies and some sexual content. Listener discretion is advised. Norm, Brendhan and Kalee talk with Jason Patt, author of "The Road Death Traveled," and retired Chief of the Lake County Coroner's Office in Illinois.
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Norm, Brendhan and Kalee talk about morale in the dispatch center, with special guest Adam Timm from The Healthy Dispatcher and RapidDeploy. Check out Adam's books, "People Driven Leadership: How the Best 911 Centers Inspire Positive Change" and "Dispatcher Stress: Beating the Burnout" on Amazon!
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