The content strategy experts at Scriptorium discuss the business of content
…
continue reading
1
Self-service content in the age of AI with Patrick Bosek
22:23
22:23
Lire Plus Tard
Lire Plus Tard
Des listes
J'aime
Aimé
22:23
In episode 165 of The Content Strategy Experts Podcast, Sarah O’Keefe and guest Patrick Bosek of Heretto discuss how the role of customer self service is evolving in the age of AI. I think that this comes back to the same thing that it came back to at every technological shift, which is more about being ready with your content than it is about havi…
…
continue reading
1
How reuse eliminates redundant learning content with Chris Hill (podcast)
31:57
31:57
Lire Plus Tard
Lire Plus Tard
Des listes
J'aime
Aimé
31:57
In episode 164 of The Content Strategy Experts Podcast, Alan Pringle and special guest Chris Hill of DCL talk about where you can find redundancy in your learning content, what causes it, and how a single source reuse strategy can eliminate duplication. You really start to run into trouble when you need to make version two, and you discover a probl…
…
continue reading
1
What’s next after LearningDITA? (podcast)
17:41
17:41
Lire Plus Tard
Lire Plus Tard
Des listes
J'aime
Aimé
17:41
If you’ve taken the courses at LearningDITA.com and you’re interested in starting a DITA project, check out episode 163 of The Content Strategy Experts Podcast where Bill Swallow and Sarah O’Keefe talk about the steps you can take to get funding. “Showing up with cookies never hurts, but what is your executive’s motivation from a business point of …
…
continue reading
1
Brewing a better content strategy through single sourcing (podcast)
30:25
30:25
Lire Plus Tard
Lire Plus Tard
Des listes
J'aime
Aimé
30:25
In episode 162 of The Content Strategy Experts Podcast, Bill Swallow and Christine Cuellar discuss the benefits of single sourcing as part of your content strategy through the example of two things they love: coffee and beer. “We know companies that have moved away from a do-it-yourself approach because they had maybe two or three different people …
…
continue reading
1
Our demands for enterprise content operations software (podcast)
14:41
14:41
Lire Plus Tard
Lire Plus Tard
Des listes
J'aime
Aimé
14:41
In episode 161 of The Content Strategy Experts Podcast, Sarah O’Keefe and Alan Pringle share their ideal world for enterprise content operations software, including specific requests for how content management software needs to evolve. SO: “When I envision this in the ideal universe, it seems that the most efficient way to solve this from a technic…
…
continue reading
1
Rise of the learning content ecosystem with Phylise Banner (podcast)
32:36
32:36
Lire Plus Tard
Lire Plus Tard
Des listes
J'aime
Aimé
32:36
In episode 160 of The Content Strategy Experts Podcast, Alan Pringle and special guest Phylise Banner talk about the limitations of the learning management system, the rise of the learning content ecosystem, and more. “I think about enterprise-wide applications. Consider the tools that are used to generate help solutions. Let’s just use Jira as an …
…
continue reading
1
Tips for moving from unstructured to structured content with Dipo Ajose-Coker
16:24
16:24
Lire Plus Tard
Lire Plus Tard
Des listes
J'aime
Aimé
16:24
In episode 159 of The Content Strategy Experts Podcast, Bill Swallow and special guest Dipo Ajose-Coker share tips for moving from unstructured to structured content. “I mentioned it before: invest in training. It’s very important that your team knows first of all not just the tool, but also the concepts behind the tool. The concept of structured c…
…
continue reading
1
Challenges of moving from unstructured to structured content with Dipo Ajose-Coker
23:32
23:32
Lire Plus Tard
Lire Plus Tard
Des listes
J'aime
Aimé
23:32
In episode 158 of The Content Strategy Experts Podcast, Bill Swallow and special guest Dipo Ajose-Coker discuss the challenges of moving from unstructured to structured content. “I think we could make broad categories of challenges as tools, technology, people, and methodologies, and I think we’ll just dive into these because they’re not necessaril…
…
continue reading
1
Design thinking & equity in design with guest Dee Lanier (podcast)
26:56
26:56
Lire Plus Tard
Lire Plus Tard
Des listes
J'aime
Aimé
26:56
In episode 157 of The Content Strategy Experts Podcast, Sarah O’Keefe and special guest Dee Lanier discuss design thinking: what it is, what it isn’t, and obstacles and ideas for equity in design. “Design thinking is not a model first. It is a mindset that incorporates a strong inquisitiveness. What’s happening here? Who are the people that are bei…
…
continue reading
1
Ask Alan Anything: Resolving pain in content operations (podcast, part 2)
17:12
17:12
Lire Plus Tard
Lire Plus Tard
Des listes
J'aime
Aimé
17:12
In episode 156 of The Content Strategy Experts Podcast, Alan Pringle and Christine Cuellar are back discussing more pain points that Scriptorium has resolved. Discover the impact of office politics on content operations, what to do when your non-technical team is moving to structured content, and more. “Here’s the thing. Skepticism is healthy. If p…
…
continue reading
1
Ask Alan Anything: Resolving pain in content operations (podcast, part 1)
26:12
26:12
Lire Plus Tard
Lire Plus Tard
Des listes
J'aime
Aimé
26:12
In episode 155 of The Content Strategy Experts Podcast, Alan Pringle and Christine Cuellar dig into pain points that Scriptorium has helped organizations resolve since 1997. “The amount of time content creators spend on formatting and for little payoff, it’s just… the numbers don’t add up. Especially in the 21st century now that we have so many aut…
…
continue reading
1
How machine translation compares to AI
19:39
19:39
Lire Plus Tard
Lire Plus Tard
Des listes
J'aime
Aimé
19:39
In episode 154 of The Content Strategy Experts Podcast, Bill Swallow and Christine Cuellar discuss the similarities between the industry-disrupting innovations of machine translation and AI, lessons we learned from... Read more » The post How machine translation compares to AI appeared first on Scriptorium.…
…
continue reading
1
ContentOps edited collection: Content operations from start to scale (podcast)
32:02
32:02
Lire Plus Tard
Lire Plus Tard
Des listes
J'aime
Aimé
32:02
In episode 153 of The Content Strategy Experts Podcast, Sarah O’Keefe and special guest Dr. Carlos Evia of Virginia Tech discuss the upcoming book ContentOps Edited Collection: Content operations from... Read more » The post ContentOps edited collection: Content operations from start to scale (podcast) appeared first on Scriptorium.…
…
continue reading
1
Applications of AI for knowledge content with guest Stefan Gentz (podcast)
27:51
27:51
Lire Plus Tard
Lire Plus Tard
Des listes
J'aime
Aimé
27:51
In episode 152 of The Content Strategy Experts Podcast, Sarah O’Keefe and special guest Stefan Gentz of Adobe discuss what knowledge content is, what impacts AI may have, and best... Read more » The post Applications of AI for knowledge content with guest Stefan Gentz (podcast) appeared first on Scriptorium.…
…
continue reading
1
Adapt to evolving content careers with guest Jack Molisani (podcast)
20:37
20:37
Lire Plus Tard
Lire Plus Tard
Des listes
J'aime
Aimé
20:37
In episode 151 of The Content Strategy Experts Podcast, Bill Swallow and podcast guest, Jack Molisani discuss how content careers have changed through the pandemic, layoffs, quiet quitting, and AI,... Read more » The post Adapt to evolving content careers with guest Jack Molisani (podcast) appeared first on Scriptorium.…
…
continue reading
1
How to choose a content model with guest Patrick Bosek (podcast)
33:19
33:19
Lire Plus Tard
Lire Plus Tard
Des listes
J'aime
Aimé
33:19
In episode 150 of The Content Strategy Experts Podcast, Alan Pringle and special guest, Patrick Bosek of Heretto talk about choosing a content model, factors to consider, and when you... Read more » The post How to choose a content model with guest Patrick Bosek (podcast) appeared first on Scriptorium.…
…
continue reading
1
Content operations for elearning content (podcast)
26:26
26:26
Lire Plus Tard
Lire Plus Tard
Des listes
J'aime
Aimé
26:26
In episode 149 of The Content Strategy Experts Podcast, Sarah O’Keefe and Christine Cuellar discuss the unique challenges, opportunities, and considerations of content operations with elearning content. “As an instructional... Read more » The post Content operations for elearning content (podcast) appeared first on Scriptorium.…
…
continue reading
1
Anthony Olivier unpacks the MadCap acquisition of IXIASOFT (podcast)
16:17
16:17
Lire Plus Tard
Lire Plus Tard
Des listes
J'aime
Aimé
16:17
In episode 148 of The Content Strategy Experts Podcast, Anthony Olivier, founder and CEO of MadCap Software, and Sarah O’Keefe discuss the MadCap acquisition of IXIASOFT, what’s on the horizon... Read more » The post Anthony Olivier unpacks the MadCap acquisition of IXIASOFT (podcast) appeared first on Scriptorium.…
…
continue reading
1
“Why do I have to work differently?” (podcast, part 2)
16:58
16:58
Lire Plus Tard
Lire Plus Tard
Des listes
J'aime
Aimé
16:58
In episode 147 of The Content Strategy Experts Podcast, Alan Pringle and Christine Cuellar continue talking about how teams adjust when content processes change, and tools you can use to... Read more » The post “Why do I have to work differently?” (podcast, part 2) appeared first on Scriptorium.Par Scriptorium - The Content Strategy Experts
…
continue reading
1
“Why do I have to work differently?” (podcast, part 1)
18:39
18:39
Lire Plus Tard
Lire Plus Tard
Des listes
J'aime
Aimé
18:39
In episode 146 of The Content Strategy Experts Podcast, Alan Pringle and Christine Cuellar talk about how teams adjust when content processes change, and how you can address the question, “Why... Read more » The post “Why do I have to work differently?” (podcast, part 1) appeared first on Scriptorium.…
…
continue reading
1
Optimize learning and training content through content operations (podcast)
17:55
17:55
Lire Plus Tard
Lire Plus Tard
Des listes
J'aime
Aimé
17:55
In episode 145 of The Content Strategy Experts Podcast, Bill Swallow and Christine Cuellar discuss the impact content operations has on your learning and training content, and how to make... Read more » The post Optimize learning and training content through content operations (podcast) appeared first on Scriptorium.…
…
continue reading
1
AI: Rewards and risks with Rich Dominelli (podcast)
21:58
21:58
Lire Plus Tard
Lire Plus Tard
Des listes
J'aime
Aimé
21:58
In episode 144 of The Content Strategy Experts Podcast, Alan Pringle (Scriptorium) and special guest Rich Dominelli (Data Conversion Laboratory) tackle the big topic of 2023: artificial intelligence (AI). “I... Read more » The post AI: Rewards and risks with Rich Dominelli (podcast) appeared first on Scriptorium.…
…
continue reading
1
Balancing CMS and CCMS implementation (podcast, part 2)
14:36
14:36
Lire Plus Tard
Lire Plus Tard
Des listes
J'aime
Aimé
14:36
In episode 143 of The Content Strategy Experts Podcast, Gretyl Kinsey and Christine Cuellar are back discussing the common tripping points companies stumble over while implementing their content management system... Read more » The post Balancing CMS and CCMS implementation (podcast, part 2) appeared first on Scriptorium.…
…
continue reading
1
Balancing CMS and CCMS implementation (podcast, part 1)
17:31
17:31
Lire Plus Tard
Lire Plus Tard
Des listes
J'aime
Aimé
17:31
In episode 142 of The Content Strategy Experts Podcast, Gretyl Kinsey and Christine Cuellar discuss balancing the implementation of a content management system (CMS), and component content management system (CCMS).... Read more » The post Balancing CMS and CCMS implementation (podcast, part 1) appeared first on Scriptorium.…
…
continue reading
1
What is LearningDITA? (podcast)
16:37
16:37
Lire Plus Tard
Lire Plus Tard
Des listes
J'aime
Aimé
16:37
In episode 141 of The Content Strategy Experts Podcast, Alan Pringle and Christine Cuellar discuss the story behind LearningDITA, the free DITA training created by the Scriptorium team. What we... Read more » The post What is LearningDITA? (podcast) appeared first on Scriptorium.Par Scriptorium - The Content Strategy Experts
…
continue reading
1
Éric Bergeron explains the MadCap acquisition of IXIASOFT (podcast)
16:35
16:35
Lire Plus Tard
Lire Plus Tard
Des listes
J'aime
Aimé
16:35
In episode 140 of The Content Strategy Experts Podcast, Sarah O’Keefe and Éric Bergeron, president and CEO of IXIASOFT, share the story behind the MadCap acquisition of IXIASOFT. “The question that... Read more » The post Éric Bergeron explains the MadCap acquisition of IXIASOFT (podcast) appeared first on Scriptorium.…
…
continue reading