The official podcast of the Lean Enterprise Institute.
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40 Years of Lean Observation: a Conversation with Art Byrne
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In this episode of the WLEI podcast, LEI speaks with prolific author and business leader Art Byrne. During the discussion, Art shares his decades-long journey leading lean transformation, from running kaizen events with the first wave of ex-Toyota consultants in the US to leading manufacturer Wiremold to record profitability. For a decade, Art wrot…
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Crafting Quality Software: a Conversation with Robert Martin
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In this episode of the WLEI podcast, LEI speaks with software industry veteran Robert Martin. Robert is one of the original signers of the Agile Manifesto and the author of several influential books, including Clean Code: A Handbook of Agile Software Craftsmanship. During the conversation, Robert shared insightful perspectives on some of the bigges…
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The History of the Term "Lean": a Conversation with Jim Womack and John Krafcik
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In this episode of the WLEI podcast, Jim Womack and John Krafcik share the origin story of the term "lean." Jim led the MIT global benchmarking study of the automotive industry, which led to the seminal book The Machine That Changed the World, and John was one of the principal researchers. Jim went on to co-author a similarly influential book, Lean…
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AI's Impact on Healthcare: A Conversation with Dr. Jackie Gerhart and Dr. Christopher Longhurst
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In this episode of the WLEI podcast, LEI speaks with Dr. Jackie Gerhart and Dr. Christopher Longhurst. Dr. Gerhart is a family physician and VP of clinical informatics at Epic Systems, while Dr. Longhurst is the Chief Medical Officer and Chief Digital Officer at UC San Diego Health. In the discussion, we explore: How health systems are using AI to …
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Teaching Lean Thinking to Kids: A Conversation with Alan Goodman
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In this episode of the WLEI podcast, LEI speaks with Alan Goodman, professor and department chair of quality engineering at Milwaukee Area Technical College. Alan spent his career in operations at GE before becoming a professor. The podcast explores his recent work to teach young students lean skills to prepare them for careers after school. In the…
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The State of US Manufacturing and Its Role in Innovation: a Conversation with Ben Armstrong and Jim Morgan
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In this episode of the WLEI podcast, we speak with Ben Armstrong, Executive Director of MIT's Industrial Performance Center, and Jim Morgan, Senior Advisor at the Lean Enterprise Institute. They share perspectives from Ben's extensive research on the history and future of US manufacturing and Jim's first-hand knowledge of developing new products an…
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Quality Leadership at the Forefront of Innovation: A Conversation with Jeri Ford of Lucid Motors
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Electrification has given rise to new American automotive ventures such as Tesla, Rivian, and Lucid Motors. Aside from the powertrain, these companies are innovating the driving experience through breakthrough performance and by deeply integrating software into vehicle architecture. These disruptions demonstrate exciting possibilities but raise a c…
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Developing 35,000 Problem Solvers: OhioHealth's Journey in Lean Healthcare with Alli Kulp and Emily Swaney
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In this episode of the WLEI podcast, LEI speaks with Emily Swaney and Alli Kulp from OhioHealth. Emily is the senior director of OhioHealth's lean promotion office, leading the organization's continuous improvement team. Alli is a senior advisor in the lean promotion office and previously worked as a registered nurse. In our discussion, we explore:…
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Connecting the Classroom to Industry: Experiential Lean Learning with Dennis Wade and Lisa Eshbach
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In this episode of the WLEI podcast, we speak with Dennis Wade from Oakland University and Lisa Eshbach, PhD from Ferris State University. They share their universities' programs that provide hands-on lean learning experiences for students through collaboration with industry partners. In our discussion, we explore: The backgrounds and roles of Denn…
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Extending Lean Thinking Beyond the Factory at MillerKnoll: a Conversation with Jennifer Trask and Brittney Heatherington
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In this episode of the WLEI Podcast, our guests are Jennifer Trask and Brittney Heatherington from MillerKnoll. Trask is the Director of the MillerKnoll Performance System (HMPS) for business processes and dealer network, while Heatherington is a continuous improvement coach for the dealer network. In our discussion, we explore: MillerKnoll’s metho…
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Defining Winning: Turning Around Operations Through Clarity and Ownership with Billy Taylor
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In this episode of the WLEI podcast, LEI speaks with Billy Taylor, former operations executive at Goodyear Tire & Rubber Company. He is now President of LinkedXL and author of The Winning Link: a Proven Process to Define, Align, and Execute Strategy at Every Level. In our discussion, we explore: Billy’s career journey from third shift supervisor to…
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Engaging Leadership in Lean at MassMutual
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In this episode of the WLEI podcast, LEI's guests are Mary Nell Egan and Lisa Karam from MassMutual, a leading insurance company. Egan and Karam delve into the intricacies of transformation in a traditionally cautious, large organization. In our discussion, we explore several key themes: MassMutual’s evolution from a tool-centric to a customer-valu…
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Developing Products Customers Love: Discussing Lean Product and Process Development with Two Retired Honda Leaders
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LEI chats with Frank Paluch, Retired President of Honda R&D Americas, and Lara Harrington, Retired Honda Chief Engineer. Frank and Lara share how Honda utilized Lean Product and Process Development principles to launch successful vehicles like the Honda Passport. During the conversation we dive into the following: Understanding Customer Value – As …
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Building a Problem-Solving Culture: Insights from Barton Malow’s Lean University
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In this episode of the WLEI Podcast, we speak with Jill Katic and Grace Eovaldi from Barton Malow, a major construction company that has recently seen significant growth. Jill and Grace share how they've been working to foster a culture of problem solving throughout Barton Malow, principally through a program dubbed Lean University. During the conv…
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Exploring the Intersection of Lean and Agile: Lessons from Theodo
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In this episode of the WLEI Podcast, we talk with Fabrice Bernhard and Catherine Chabiron. Fabrice is the co-founder of Theodo, a fast-growing software company, and Catherine is the author of the new book, Learning to Scale at Theodo: Growing a Fast and Resilient Company. Fabrice and Catherine share how Theodo has seamlessly integrated lean thinkin…
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Revolutionizing Logistics: DHL eCommerce’s Journey Applying Lean Thinking to Automation
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In this episode of the WLEI Podcast, we speak with Mehmet Gur, Senior Director of Operations Engineering at DHL eCommerce. He has been leading the company's next-generation automation efforts. Since the pandemic, DHL eCommerce – DHL's business-to-consumer unit – has faced dramatic increases in volume. This surge required new automation technology t…
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Transforming Corporate Culture: Bestbath’s Approach to Scaling Problem-Solving Capability
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In this episode of the WLEI Podcast, we speak with Jay Multanen and Jared Ragozzine from Bestbath, a manufacturer specializing in showers and bathtubs for both commercial and residential buildings. Jay is the co-CEO, while Jared is Director of Lean and Continuous Improvement. During the conversation we touch on: Organizational Transformation: Gain …
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Sustaining Strategy Deployment: Lessons from 16 Years of Practice at GlobalFoundries
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In the latest episode of the WLEI podcast, we delve into hoshin kanri (strategy deployment) with Otto Funke and Joseph Tamayo from GlobalFoundries, a global leader in semiconductor manufacturing. Otto has overseen the strategic planning process at one of GlobalFoundries' production facilities for sixteen years. He will share insights on how the sit…
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Navigating Organizational Change: A Conversation with Dr. Lynn Kelley
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In the latest episode of the WLEI podcast, we explore the topic of organizational change with Dr. Lynn Kelley, former vice president of supply chain and continuous improvement at Union Pacific Railroad and author of the new book Change Questions. Kelley posits that there is no such thing as a fixed plan for a successful transformation. Leaders must…
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Charting a New Course for US Manufacturing: a Conversation with Miles Arnone and Bonnie Davis
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In the latest episode of the WLEI podcast, we take a deep dive into a new venture whose goal is to rekindle America’s industrial tradition. Re:Build Manufacturing was founded by former Amazon executive Jeff Wilke in 2021. We sat down with its CEO Miles Arnone and Chief Lean officer Bonnie Davis to learn about Re:Build Manufacturing’s purpose and ho…
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How Entrepreneurs Use Lean to Drive Sustainable Growth: a Conversation with Matt May and Pablo Dominguez
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While Lean can trace its direct roots to the production system launched by Toyota more than 50 years ago, its timeless appeal translates into immediate practical countermeasures in a surprising number of situations. What A Unicorn Knows, a terrific new book by authors Matt May and Pablo Dominguez, proves this by presenting a comprehensive applicati…
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Strategies for Tackling Complex Problems: a Conversation with Paolo Savaget
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What is the best way to tackle complex problems? Getting better at this perennial challenge certainly fuels the beating heart of lean practice. It is the key theme in author Paolo Savaget's new book, The Four Workarounds: Strategies from the World’s Scrappiest Organizations for Tackling Complex Problems. He discusses his findings with WLEI host Tom…
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Empowering Frontline Operators with Human-Centric Technology: a Conversation with Natan Linder
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Lean practice has always coexisted with technology that enables the human operators to do their job better—in the service of delivering more value with less waste to the customer. But do today’s digitized, information-saturated, workplaces provide so much assistance that the machines actually get in the way? In his new book, Augmented Lean, co-auth…
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Creating a System to Achieve Ambitious Goals: A WLEI Podcast
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Lean veteran Billy Taylor, author of the new book The Winning Link: A Proven Process to Define, Align, and Execute Strategy at Every Level, discusses with WLEI Host Tom Ehrenfeld how to cultivate "extreme leadership" as a means of building a cohesive and top-tier organization. Bill shares a "connected operating system" that, he says, helps people a…
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Handling the Heat of the Kitchen: A WLEI Podcast
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Organizing a restaurant kitchen is a daunting task to think about. Find and establish the problems at hand, implement an improved process to adhere to those problems. It all lends itself towards increased profitability, more respect for the workers with emphasis on value-creating work, increased tact-time; but its also much easier said than done. A…
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Embracing Regret for Better Living: A WLEI Podcast with author Dan Pink
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Regret, the pervasive and often toxic emotional mess most of us invariably experience, need not be so painful, says best-selling author Dan Pink. In fact, his new book The Power of Regret counsels readers to deliberately view regret as a process that can be examined in a way to help us all lead better lives. This WLEI podcast with host Tom Ehrenfel…
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Talking Toyota: A WLEI Podcast with Jim Womack and Josh Howell
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In 2021 Toyota Motor became the first manufacturer from outside the United States to sell the most cars in the USA. While this news hook may very well prove to be transient, it raises key issues about what has accounted for the company’s success. What aspects of Toyota’s vaunted production system, which is foundational for lean, have supported its …
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Lean‘s Role in Labor Shortages and the Supply Chain
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In this episode of the WLEI Podcast, Matt Savas sits down with LEI President Josh Howell and Richard Vellante, Executive Director of Community and Training Events at LEI. They discuss the labor shortage and recent supply chain issues with the perspectives and intuition, as well as addressing recent blames towards lean within the supply chain indust…
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Imagining A World Without Email with Cal Newport
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How much of your work time do you spend doing actual work that leverages what you do best? And how much of your invaluable time and focus is chipped away by myriad distractions—of which the most pernicious might be email and its constant demand for your attention. I’m Tom Ehrenfeld, host of the Lean Enterprise Institute’s WLEI podcast. I spoke with…
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Creating Better Jobs and Better Work: A Podcast with Sarah Kalloch and Josh Howell
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As we slowly emerge from the long pandemic, LEI and colleagues like the Good Jobs Institute are deeply committed to helping produce decent jobs. In this conversation, LEI President Josh Howell spoke with Executive Director Sarah Kalloch of the Good Jobs Institute about ways they are both working to help foster good work. WLEI Host Tom Ehrenfeld mod…
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Exploring When More is Not Better With Roger Martin
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Roger Martin’s terrific new book When More is Not Better proposes tangible suggestions for broadening the economic gains from democratic capitalism. He critiques the concentration of wealth and power that decades of what he calls America’s Obsession with Economic Efficiency have generated, proposing tangible measures for business leaders, politicia…
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Diving Deep to Discover the Value of Lean Companies with Cliff Ransom
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Lean done right can dramatically boost the value of any enterprise over the long term, argues Cliff Ransom. For decades Cliff has been analyzing the value of companies by researching and above all visiting them to suss out the integrity of their lean practice. His detailed reports (by his firm Ransom Research) on the performance of companies such a…
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Seeking the Right Problems to Solve: Catch the WLEI Podcast with Author Thomas Wedell-Wedellsborg
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Thomas Wedell-Wedellsborg makes a bold promise in his new book, What’s Your Problem? (Harvard Business Review Press, 2020). He seeks to upgrade people’s ability to solve problems by understanding how to solve the right problems. Learning to reframe problems can help people to stop chasing the wrong solutions, better understand what they are grappli…
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Exploring the Continued Relevance of Lean, A Best of Podcast
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The global pandemic coupled with profound structural economic shifts are two daunting challenges reinforcing the need for a powerful method of framing and facing crucial problems today. Over the past year, our monthly podcast WLEI has aired conversations with Jim Womack, Dan Jones, Karen Gaudet, and other thought leaders exploring the power of lean…
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Diving Deeper into the Toyota Way: A Podcast with Jeff Liker
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Professor Jeffrey Liker’s The Toyota Way: 14 Management Principles From the World’s Greatest Manufacturer has proved to be one of the most influential books of the lean movement—and beyond. Last month he published a revised second edition of this classic resource, bringing new thinking and context to his explanation of what makes this system so dyn…
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Making Lean Stick and Avoiding Flatlining: A Conversation with Mark Deluzio, Art Byrne, and Jim Womack
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The long-term success of companies like Danaher, Fortive, Herman Miller, Parker Hannifin and many others, have all validated the power of lean thinking and practice. But if that’s the case, why aren’t there more exemplars? And why do so many companies either intentionally misconstrue Lean, or fail to realize its full promise over time? Long-time Le…
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Leading to Learn, Learning to Lead: A Podcast with Katie Anderson and Isao Yoshino
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“It’s only a failure if you don’t learn,” says Mr. Isao Yoshino, who shared many key lessons from his career at Toyota with Katie Anderson, who based her new book Learning to Lead, Leading to Learn on his experience and insights. Join us for a podcast with host Tom Ehrenfeld that explores the lessons gleaned from his career at Toyota. Download a co…
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Becoming the Change with John Toussaint and Kim Barnas
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Lean has always promised great improvements for health care providers, but has there been a personal element that has been lacking to date? In this episode of WLEI, two healthcare giants, Kim Barnas and John Toussaint, will share a key insight from their new book Becoming the Change: they argue that personal transformation on the part of healthcare…
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Exploring the Advantages of Online Learning
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As all of us try to figure out how to work in this pandemic-tinted world, lean practice suggests a few practical approaches. In this special edition of WLEI, the podcast of the Lean Enterprise Institute LEI’s Josh Howell, Matt Savas, and Masia Goodman talk about how the design of the upcoming Virtual Lean Learning Experience taps into lean ways of …
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Tapping Technology to Boost the Power of Lean: A Talk with Jeff Liker and Jim Morgan
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Industry 4.0 is not a disruptive force that makes TPS irrelevant, but rather can be an enabler that builds on lean culture and thinking. What principles should lean companies prioritize as they introduce digital tools into their work? Lean thinkers Jeff Liker and Jim Morgan start with the basics of people, processes, and purpose. Listen in to their…
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Tailoring a Path to Lean Transformation
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Over the past five years, the Lean Global Network’s Lean Healthcare Initiative has carried out extensive research in eight hospitals across five countries, and recently published the white paper, "5 Guiding Principles to Transform Healthcare." In this podcast, LEI Senior Coach and white paper co-author Alice Lee shares insights into the research co…
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How to Develop Emotional Agility At Work: A Conversation with Susan David
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Regardless of how well you track tangible metrics in your workplace, neglecting underlying emotions has enduring costs, says Susan David, author of the best-selling book Emotional Agility. Many performance gaps are partly caused by human factors—underlying conditions that don’t necessarily show up on Pareto charts, yet have as much relevance and be…
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How Will Lean Shape the Post-Covid World?
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"What will the world look like when Covid-19 recedes, and what role will Lean play? According to Lean Pioneer Dan Jones, Lean can play a key role in shaping the emerging economy in numerous ways—not simply boosting performance of legacy assets of mass production, but also helping to scale up new technologies much faster through several generations …
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Practicing Steady Work for Lean Value with Karen Gaudet
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"What is the role of a lean leader, and what is the humbling daily work that goes into this task? How can one humbly assume the very ambitious role of leading others in earnest lean practice? And how does one prepare for heroic actions by creating a steady cadence of productive daily habits? These are the types of questions explored by Karen Gaudet…
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Preventing Problems by Thinking Upstream: A Talk with Author Dan Heath
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“We should shift more of our energies upstream personally, organizationally, nationally, and globally. We can and we should stop dealing with the symptoms of problems again and again, and start fixing them." So writes author Dan Heath in his terrific new book Upstream: The Quest to Solve Problems Before They Happen, which has just been published. T…
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Why You Need A Product Focus for Enterprise Transformation
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In his talk from the 2018 Designing the Future summit, Rivian COO and LEI Senior Advisor Jim Morgan discusses how Lean Product and Process Development (LPPD) serves as an enterprise activity that can engage the entire organization and improve operations and growth. LPPD's principles and practices will result in better products, argues Morgan, who s…
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Lean in the Time of Coronavirus
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In times of crisis, lean offers a stable approach to healthy work. Furthermore, as Jim Womack notes in this podcast with Tom Ehrenfeld, foundational lean practices such as just-in-time supply chains are not—and have never been—liabilities in a time such as today’s coronavirus outbreak. Misguided stories about the woes of JIT are as misguided today …
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On the Job with Tom Root, Managing Partner of Zingerman's Mail Order
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Spoiler alert! The food you just ate is not fresh. It was "sourced" longer ago than you'd imagine. And since that time, it's been handled in batch after batch. The same can be said for many lean transformations - one batch of improvement activity after another. Zingerman's Mail Order has been reducing batch sizes for 15 years, acting as a sort of "…
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Designing the Future: A WLEI Podcast with Rivian CEO RJ Scaringe and COO Jim Morgan
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If you do not yet know the company Rivian you will undoubtedly know it very soon. In 2019 Rivian made waves in the auto industry by announcing two “electric adventure vehicles”, the R1T – an electric pickup truck - and the R1S - an electric SUV. Both vehicles are expected to launch in the United States later this year and globally in 2021. Rivian i…
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What’s the Problem: Andrew Lingel Discusses Transforming a Family Business through Knowledge, Grit, and Outrage
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41:49
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Andrew Lingel, President of United Plastic Fabricating, discusses leading lean transformation of a family business through knowledge, grit, and outrage.Par Lean Enterprise Institute
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