The business of providing professional advice is changing. Today, anyone can go online and access a wealth of information about any topic, from legal and medical advice to financial planning and accounting suggestions. This blog is designed to offer ideas, guidance, and perspectives on how to effectively navigate a perpetually shifting professional landscape, with a unique focus on the legal industry and the technology that is driving its evolution.
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The Human Code" podcast unravels the intricate blend of technology, leadership, and personal growth, featuring insights from visionary leaders and innovators shaping the future. Host Don Finley dives deep into the human stories behind technological advancements, inspiring listeners at the crossroads of humanity and tech.
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Unlocking Business Potential with AI: A Conversation with Ari Kaplan
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Exploring Human Behavior with AI: A Conversation with Ari Kaplan In this episode of The Human Code, host Don Finley sits down with Ari Kaplan, Databricks' global head of evangelism and a leading influencer in data and AI. They discuss Ari's impressive career in sports analytics and AI, the integration of AI in business, and the future of human-mach…
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I spoke with Calum Cook, a Growth Executive with Avvoka, a document automation platform. We discussed how the expectations of software have changed, best practices for enhancing the user experience, and the distinction between generative AI and document automation.Par Ari Kaplan
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"Frictionless Justice" and Integrating AI Into the Practice of Law
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I spoke with Evyatar Ben Artzi, the Co-Founder and CEO of Darrow, a justice intelligence platform that leverages generative AI, legal experts, and technologists to uncover legal violations. We discussed “frictionless justice,” how law firms integrate AI into their practices, and how AI can fuel business development.…
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Future-Proofing with Sachin Keswani: AI, Quantum Computing, and Human Ingenuity
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AI Revolution and Human Creativity: Insights from Sachin Keswani In this episode of The Human Code, host Don Finley converses with Sachin Keswani, a technical program manager and software performance optimization engineer, about the rapid evolution of AI and its societal impacts. They discuss the importance of balancing human and machine collaborat…
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*Special Episode* Featuring Caroline Hill, Editor-in-Chief of Legal IT Insider, on Charting Change in Legal Ep 30
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In this 30th episode of Charting Change in Legal, Caroline Hill, Editor and Publisher of Legal IT Insider, and I discussed reimagining knowledge management, disrupting the law firm business model, and more AI.Par Ari Kaplan
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Embracing Knowledge Management and Innovation in Legal
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I spoke with Stephanie Goutos, the Lead Practice Innovation Attorney for the Employment & Labor Practice at Gunderson Dettmer, and Patrick DiDomenico, the founder of InspireKM Consulting and the Knowledge Management & Innovation for Legal Conference. We discussed the 2024 event, transitioning from practice to a career in knowledge management and in…
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Exploring AI's Role in Business with Abdul Masud
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Navigating the Cloud with Abdul Masud: Personal and Technological Growth In this episode of The Human Code, host Don Finley converses with Abdul Masud, a cloud solution architect who transitioned from a non-traditional background into the tech industry. Abdul shares his inspiring career journey and unique insights on the impact of technology on per…
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The Benefits of Mastering Excel and the Effect of Generative AI
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I spoke with Jeff Lenning, the President of Excel University, a company that provides online Microsoft Excel training. We discussed the benefits of mastering Excel, common mistakes users make, time-saving tips every user should learn, and the effect of generative AI on the application.Par Ari Kaplan
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Using Artificial Intelligence to Help Lawyers Analyze and Respond to Court Testimony
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I spoke with Joe Longtin, the Vice President of Customer Success, and Michael Okerlund, CEO at Cloud Court, the developer of Gibson Testimony Intelligence, an artificial intelligence-powered software platform that helps lawyers analyze and respond to court testimony in real time. We discussed how testimony intelligence differs from other litigation…
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Automating Redaction and Pseudonymization of Large Data Sets with AI
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I spoke with Ramin Karbalaie, the Founder and CEO of NAIX, a software application designed to automate redaction and pseudonymization of large document sets with AI. We discussed how anonymization tools help organizations manage privacy restrictions and why interest in redaction has changed as privacy laws have become more prominent.…
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I spoke with Jonathan Stark, the Principal of the Stark Ops Group, a consulting firm dedicated to helping legal non-profits, small law firms, and corporate legal teams operate more efficiently and effectively. We discussed trends shaping the future of legal operations and how generative AI is affecting the legal industry.…
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Growing a Personal Injury Law Firm
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I spoke with Greg Ward, the Founder and Co-Managing Member of the Ward Law Group, a personal injury firm with offices in Miami, Orlando, and New York. We discussed the best practices for growing a personal injury practice, how law firm founders balance personal growth with their law firm's success, and ways that technology is changing the practice …
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AI, Marketing, and the Balance of Creativity and Analytics: Sean Johnston Speaks
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The Synergy of AI and Creativity: Exploring Digital Marketing with Sean Johnston In this episode of The Human Code, host Don Finley welcomes Sean Johnston, a seasoned digital marketer specializing in paid social media campaigns, to discuss the intersection of technology and creativity in digital marketing. The conversation covers striking a balance…
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Vacation Special 2024: The Beauty of Jackson Hole
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I spoke with Craig Robrock, the Assistant General Manager at The Wyoming Inn. We discussed the secret to taking advantage of a hotel's natural environment, how guest preferences have changed, and best practices for encouraging team members in various roles to collectively support a vacation property’s mission.…
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Leveraging Generative AI for Business Development
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I spoke with Jody Glidden, the Founder and CEO of Postilize, a company leveraging generative AI to support business development for lawyers, accountants, and professional services firms. We discussed pitfalls that legal services providers should avoid in marketing, how the type of professional service that one provides affects the approach to marke…
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Balancing Success and Failure in Tech with Raja Gangavarapu
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AI and Human Integration: Insights from Raja Gangavarapu Join host Don Finley in The Human Code as he talks with Raja Gangavarapu, an IT executive leader with over 26 years of experience. The discussion explores the integration of AI and machine learning in business, addressing the challenges and opportunities presented by these technologies. Raja …
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*Special Episode* Featuring Caroline Hill, Editor-in-Chief of Legal IT Insider, on Charting Change in Legal Ep 29
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In this 29th episode of Charting Change in Legal, Caroline Hill, Editor and Publisher of Legal IT Insider, and I discussed ILTACON 2024, the practical application of generative AI, and creating new opportunities.Par Ari Kaplan
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The Changemakers Report and Modern Law Firm Leadership
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I spoke with Debbie Foster, CEO of Affinity Consulting, Jen Sherman, Chief Operating Officer at CARET, and Laura Wenzel, Global Marketing and Insights Director at iManage. The three companies are part of a consortium that supported The Changemakers Report: How Midsize Law Firms Are Achieving Growth Through Adaptation, featuring the perspectives of …
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Ethical Risks and Opportunities in AI: Insights from Andreas Freund
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Navigating the Intersection of Humanity and Technology with Andreas Freund In this episode of The Human Code, host Don Finley delves into an insightful conversation with Andreas Freund, co-founder and CTO of Interweave. With over 30 years of experience in technology, Freund discusses the evolution of human needs in technology and the role of distri…
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What a fun and informative mixtape from #ILTACON2024, featuring Susana Branum, Director of Marketing, Opus 2, David Cambria, Managing Director - Legal Business Advisory, Epiq, Aaron Crews, Chief Innovation Officer, UnitedLex, Mike Fouts, Global VP, Sales & Marketing, ShareFile, Ross Guberman, CEO, BriefCatch, David Horrigan, Discovery Counsel & Leg…
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How Legal Professionals Should Evaluate AI-Powered Applications
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I spoke with Eleanor Lightbody, the CEO of Luminance, a provider of artificial intelligence technology that empowers contract generation, negotiation, and analysis. We discussed the company's artificial intelligence platform, its $40 million Series B round of funding to expand its operations in the U.S., and how legal professionals should evaluate …
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I spoke with Nic Beique, the Founder and CEO of Helcim, a digital payments company for various professional services providers, including law firms. We discussed the qualities and capabilities law firms should look for in a payment provider, the advantages of using payment technology separate from practice management tools, and how artificial intel…
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AI, IoT, and the Human Element: Insights from Andre Brongniart
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The Intersection of Humanity and Technology with Andre Brongniart In this episode of The Human Code, host Don Finley sits down with Andre Brongniart, a principal engineer with a diverse background in psychology, social work, and technology, to discuss his unique journey into the tech world. Andre shares insights on the evolution and implications of…
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AI, Data Discovery, and Information Governance
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I spoke with Rich Hale, the Chief Technology Officer of ActiveNav, a data discovery and governance software provider that serves various sectors, including legal. We discussed Zero Dark Data, how ActiveNav leverages AI, and the way the company uniquely approaches data discovery and governance.Par Ari Kaplan
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The Factors That Contribute to Burnout Among Legal Professionals
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I spoke with Bill Potter, the Vice President of Presales Engineering at Nuix, a leading provider of investigative analytics and intelligence software. We discussed the whitepaper Burnout to Breakthrough: The Role of Technology in Reshaping Legal Wellness, the factors that contribute to burnout among legal data services professionals, ways that team…
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Leading Through Change: Mary Naylor on Tech Evolution
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Embracing Technology and AI with Mary Naylor: Insights from a Seasoned Entrepreneur In this episode, we welcome Mary Naylor, a pioneering entrepreneur and technology leader with over three decades of experience. Mary, the founder and former CEO of VIP Desk, discusses the evolution of technology, from pre-internet days to the rise of AI, and its imp…
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Advice for CTOs Facing the Opportunities and Challenges of Generative AI and LLMs
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I spoke with Karl Chapman, the CEO of Kim Technologies, a no-code, patent-protected SaaS solution that generates and operates enterprise applications from content, including large language models. We discussed advice for chief technology officers facing the opportunities and challenges presented by generative AI and LLMs.…
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Using AI to Help Midsize Law Firms Predict Financial Outcomes and Profitability
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I spoke with Jonathon Fishman, the CEO of LeanLaw, a timekeeping and billing platform for small and midsize law firms. We discussed how midsize law firms can leverage financial data to improve operational efficiency and profitability, the challenges they face in managing financial operations, and where AI can enhance their ability to monitor the st…
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Assessing the Return on a Law Firm's Online Marketing Activities
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I spoke with Travis Hoechlin, CEO of RizeUp Media, a digital marketing agency focused on website design, SEO, Google pay-per-click ads, and social media for law firms. We discussed how law firm marketing teams should allocate investments in website design, SEO, Google pay-per-click ads, and social media, ways that law firms can assess the return on…
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Healthcare Heroes: Jodie Green on Burnout and AI Solutions
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Addressing Clinician Burnout: Insights from Jodie Green In this episode, Jodie Green, CEO of the Clinician Burnout Foundation, shares her expertise on tackling burnout and moral injury among healthcare providers. Jodie discusses the severe impact of burnout, the role of AI in alleviating administrative burdens, and the importance of fostering a cul…
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*Special Episode* Featuring Caroline Hill, Editor-in-Chief of Legal IT Insider, on Charting Change in Legal Ep 28
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In this 28th episode of Charting Change in Legal, Caroline Hill, Editor and Publisher of Legal IT Insider, and I discussed unicorns, enthusiasm for legal tech, and moving from the era of wonder to practicality in generative AI.Par Ari Kaplan
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Measuring Contract Performance and Highlighting Underperforming Terms
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I spoke with Steve Reynolds, the Chief Strategy Officer for Emburse, a travel and expense management technology company. We discussed the release of Air Contract Audit, which analyzes and audits business travel contracts with airlines, best practices for measuring contract performance and highlighting underperforming terms, and how corporate counse…
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Human-Centric Leadership: Kent Lewis on Employee Engagement
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The Intersection of Humanity, Technology, and Leadership with Kent Lewis In this episode of The Human Code, host Don Finley invites seasoned marketer and entrepreneur Kent Lewis to discuss the profound impact of technology on employee engagement, business growth, and personal success. With over 30 years of experience, Kent shares his journey throug…
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Reimagining the Law Firm Business Model with Innovative Programs and Services
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I spoke with Francesc Muñoz, Chief Information Officer at Cuatrecasas in Barcelona. We discussed the most important technology issues that law firms in Europe face, the success of Cuatrecasas Acelera, the advantages of law firms creating new models of supporting clients, and how law firms will continue to reimagine their services and business model…
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Trends Driving the Need for Content Collaboration and Real-Time Engagement
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I spoke with Adrienne Lester, the Senior Director of Business Services at ShareFile. We discussed the trends driving the need for more content collaboration and real-time engagement, how ShareFile's solutions help law firms keep pace with changes in the practice of law, where legal professionals are leveraging technology to support their compliance…
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Is There a Fear of AI in Legal?
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I spoke with Andrea Miskolczi, the Founder and Director of InterAlia Consulting, a strategy and transformation advisory boutique for legal leaders. We discussed best practices for promoting the adoption of new tools in a legal organization, how lawyers are adopting AI, and whether there is a fear of AI in legal.…
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Utopian or Dystopian? AI and Future Scenarios with Daniel W Rasmus
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Daniel Rasmus on AI, the Future of Work, and Scenario Planning In this episode, the host welcomes Daniel Rasmus to deeply delve into artificial intelligence, the future of work, and scenario planning. Daniel shares his journey from a poet to an IT professional and his involvement with AI in its early stages. He discusses the creative aspects of his…
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*Special Episode* Featuring Caroline Hill, Editor-in-Chief of Legal IT Insider, on Charting Change in Legal Ep 27
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In this 27th episode of Charting Change in Legal, Caroline Hill, Editor and Publisher of Legal IT Insider, and I discussed litigation trends, AI applications, self-service training, and ILTACON.Par Ari Kaplan
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Revolutionizing Financial Health: Expert Insights with Andre Iervolino
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Humanizing Technology: A Conversation with Banking and Tech Leader Andre Iervolino In this episode of The Human Code, host Don Finley converses with Andre Iervolino, a senior executive with over 20 years of experience, generating significant revenue and cost savings. Andre shares his vision of integrating human-centric approaches into banking and t…
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Zero Trust, AI, and Protecting Your Data
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I spoke with Steve Orrin, the Federal Chief Technology Officer for Intel Corporation, where he leads Intel's Federal and Public Sector Solution Architecture, Strategy, and Technology engagements. We discussed how public and private sector organizations are dealing with the rise in cybersecurity attacks, how they can enhance their security controls …
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From Routine to Revolutionary: Ragav Jagannathan on Generative AI
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Revolutionizing Human Productivity with Generative AI: Insights from Ragav Jagannathan In this episode of The Human Code, host Don Finley welcomes Ragav Jagannathan, a globally recognized expert in IT and founder of Chaos Software Technologies and Clobot Incorporated. With over 28 years of experience and involvement in more than 300 SharePoint impl…
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Best Practices for International Subsidiary Management
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I spoke with Nicolas Leroux, the Founder and CEO of Odyssey, a global corporate governance services provider. We discussed how the demand for in-house legal services has changed, the benefits of outsourcing legal entity management, and good governance practices for international subsidiary management.…
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Unlocking AI's Potential in Consumer Goods: A Conversation with Kumar Srivastava
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The Human Code: Kumar Srivastava on AI's Impact and Future In this episode of 'The Human Code,' host Don Finley is joined by Kumar Srivastava, a creative strategist and CTO. Together, they delve into the integration and impact of AI in everyday life, focusing on its ability to make tasks more efficient and aid in decision-making. They discuss the e…
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I spoke with Sean West, a co-founder of Hence Technologies, a strategic legal management platform. We discussed how geopolitical and economic factors influence the need for legal risk management, ways that legal tech empowers risk management, and the connection to legal operations.Par Ari Kaplan
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Enhancing Work and Life with AI: Insights from Eva Kapitany
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Embracing Curiosity and Cultural Diversity in the Age of AI: An Interview with Eva Kapitany In this episode of The Human Code, host Don Finley converses with Eva Kapitany, a seasoned expert in project management with 20+ years of experience. Eva shares her journey from Microsoft to becoming an advocate for agile methodologies and cultural awareness…
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Generative AI: Empowerment and Ethical Considerations with Jesse Manning
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In this episode of The Human Code podcast, host Don Finley sits down with Jesse Manning, owner of Discovery Business Support Services, to explore the transformative power of generative AI in business. They discuss how AI is revolutionizing business efficiency, reducing project timelines, and overcoming barriers to AI adoption. Jesse shares his pers…
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The Legal Roles and Skills in Greatest Demand
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I spoke with Chris Egan, president and founder, and James Bickley, managing director of Celeritas Recruiting, a specialized recruiting firm representing leading organizations and professionals at the intersection of law and technology. We discussed the roles and skills in greatest demand today, the challenges associated with talent acquisition in t…
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*Special Episode* Featuring Caroline Hill, Editor-in-Chief of Legal IT Insider, on Charting Change in Legal Ep 26
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In this 26th episode of Charting Change in Legal, Caroline Hill, Editor and Publisher of Legal IT Insider, and I discussed Lexpo, ILTACON, ConnectLive, LegalTechTalk, and the conference renaissance.Par Ari Kaplan
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AI as God: Exploring the New Sacred with Steven A. Cinelli
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AI as God: Exploring Ethics, Religion, and Technology In this episode of The Human Code, host Don Finley delves into a deep conversation with returning guest Steve about the provocative concept of AI as God. Steve discusses his journey from being raised Roman Catholic to exploring various religions and atheistic philosophies. Together, they explore…
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New Research About Legal Operations at a Crossroads
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I spoke with Sandra Aldi, the Chief Marketing Officer at Neota Logic, Michael Powers, the Global Director of Product Marketing at iManage, and Thomas Suh, the Co-Founder and Chief Operating Officer for LegalMation. The three companies are part of a consortium that supported a newly released report called: Legal Operations at a Crossroads - Understa…
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