019: How JP Morgan Chase is using Marketplaces to Revolutionize eCommerce in Financial Services with Executive Directors Kate Major and Ray Nazloomian

Salesforce Commerce Cloud Innovations

What does it take to build a successful marketplace in the ever-evolving world of payments technology? We had the pleasure of speaking with Kate Major and Ray Nazloomian from the JPMorgan payments team to find out. Together, we explored the importance of providing trusted solutions for clients, JPMorgan Chase's partnerships with fintech companies, and the recent innovations launched in collaboration with Salesforce.

Our conversation took a deep dive into the JPMorgan Payments Partner Network, a groundbreaking B2B marketplace for payment solutions. With over 50 partners listed, this platform enables clients to access a whole ecosystem of third-party integrations across various industries and value propositions. Kate and Ray shared their experience working with Salesforce to launch the platform and the lessons they've learned in building a successful digital marketplace. Lastly, we discussed the complexities of pre-integrating platforms and the value of automation in helping companies get live quickly.

Don't miss this fascinating episode as we uncover the power of partnerships and innovation in the world of payments, and learn how the JPMorgan Payments Partner Network is revolutionizing the industry!

Show Highlights:

• The JPMorgan's Payments Partner Network has been developed in collaboration with Salesforce, with insights from their AppExchange experiences.
• Pre-integrating and connecting platforms helps companies go live quickly and reduces the complexity of managing multiple payment partners.
• A focus on customer experience, partner experience, and seller experience is essential for building a successful marketplace.
• JPMorgan has received positive feedback from partners who appreciate the visibility and streamlined approach of the Payments Partner Network.
• The platform aims to solve complex client needs and simplify the payment ecosystem for businesses.

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Episode Credits

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