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Delighting Your Customer | How Focusing on Customer’s Needs & Problems Helped Sell Yard Sign Stakes
Manage episode 340300855 series 3348689
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Let’s face it, businesses today are facing a mountain of challenges, the urge to focus on product sales and not your customers are at an all-time high. Some believe price is the only way to get sales and that quality or focusing on solving customer’s problems is no longer important.
A good business is concerned with the customer's needs and how they can help their customers be successful because they recognize that a successful customer is a return customer. That statement is from our guest today, Jon Gainer, President and owner of Stake World, a manufacturer of yard sign stakes. Jon will share his experience on how focusing on delighting your customers has grown his business in the face of the Pandemic and Supply Chain issues. He shares with us on how this approach works and why more businesses need to adopt this philosophy.
StakeWorld Website: https://www.stakeworld.com/
Small Business Talks Blog : Delighting Customers & Lawn Sign Stakes
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