Ceridian INSIGHTS 2023: Exploring HR Leadership Traits and Employee Satisfaction with Susan Tohyama of Ceridian

RecruitingDaily Podcast

In this episode, William Tincup engages in an insightful conversation with Susan Tohyama, Head of Human Resources at Ceridian about the evolving role of human resources. They discuss how the pandemic impacted HR professionals and the need for agility in today's fast-changing business landscape.

Susan emphasizes core competencies like empathy, curiosity, humility and trust. She advises staying agile by engaging employees, leveraging technology, and planning for future skills.

Today's key trends include hiring and retention anxiety, shifting skill demands, and contingent workers. Susan says embracing technology is essential now, and AI brings new capabilities.
She urges HR leaders to instill transparency, a growth mindset, and help employees thrive. The episode provides insights into HR's increasing strategic influence.

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Chapitres

1. Ceridian INSIGHTS 2023: Exploring HR Leadership Traits and Employee Satisfaction with Susan Tohyama of Ceridian (00:00:00)

2. Changing Role of HR Insights (00:00:07)

3. HR Perspectives and Traits of Great CHR (00:07:19)

4. Employee Satisfaction and Adaptability in Workplace (00:18:44)

5. Starting a New Job After 35 (00:29:14)