It's Just Easier If I Do It Psychology Of Customer Success podcast

11M ago 22:39

Contenu fourni par Rachel Provan. Tout le contenu du podcast, y compris les épisodes, les graphiques et les descriptions de podcast, est téléchargé et fourni directement par Rachel Provan ou son partenaire de plateforme de podcast. Si vous pensez que quelqu'un utilise votre œuvre protégée sans votre autorisation, vous pouvez suivre le processus décrit ici https://fr.player.fm/legal.

Do you feel completely overburdened with work - but can't begin to imagine how to show someone else how to do it?
Worried it won't get done correctly and you will be blamed?
Learn how to stop choosing short term benefit over long term success in this episode:
It's just easier if I do it...
BY THE TIME YOU FINISH LISTENING, YOU’LL DISCOVER:

How to delegate tasks in a way that your team will thank you for
What to delegate - and what to keep for yourself
How to create a culture of empowerment
The foolproof template I've used to delegate for over ten years
Grab the template here!

🎬 This content was edited by Lifetime Value Media.

Learn more at: https://www.lifetimevaluemedia.com

++++NEW FREE RESOURCE++++
💎 The Ultimate Onboarding Checklist for Customer Success Leaders - The Step-by-Step Checklist to demonstrate your leadership, value, and strategic expertise.
WORK WITH RACHEL:

🧑🏻‍🎓 The CS Leadership Academy

CONNECT WITH RACHEL
Follow at:
LinkedIn
TikTok
YouTube

WEBSITE

https://provansuccess.com

Chapitres

1. The biggest lie in CS Leaders Tell (00:00:00)

2. Short-Term Benefits and Long-Term Consequences (00:02:17)

3. The Missed Opportunity (00:04:39)

4. Embracing the Power of Empowerment (00:05:38)

5. The Importance of Delegation and Clear Expectations (00:07:01)

6. Coaching vs Teaching (00:09:54)

7. Overcoming the Fear of Delegating (00:13:17)

8. What You Should Really be Doing (00:14:11)

9. Implementing Change and Building a Culture of Empowerment (00:16:06)

10. Managing Anxiety Around Job Security (00:18:27)

11. Dealing with Mistakes (00:20:25)

12. How To Give It A Try (00:22:10)

27 episodes