Ep. 18: Jimit Bagadia of Social Pilot - Making the scary switch from IT services to Product and Scaling in Ahmedabad

Maharajas of Scale

There are dreamers, there are doers and then there are some who are dreamers who are also doers. Jimit Bagadiya of Social Pilot falls into the third category. Jimit had built a fairly successful IT services business which involved developing and maintaining programs, platforms, products and tools for Clients. Yet, he was hankering for more. Sooner or later, the treadmill nature of the IT services business gets to one running it. Many dream of building a product that would relieve them from the tyranny of the revolving door nature of revenues from IT services. Making the switch from being a services company to that of a product is fraught with failure and uncertainty. Yet, once the chasm is crossed, the going gets better. The IT services business on the other hand is the direct opposite of a product business. How did Jimit make switch from services to products successfully? What were the challenges he faced? How was the journey? Can Indian SaaS companies compete with the rest of the world? Is he out of the woods yet? In spite of having scaled, no. This and more was what he faced and that is what we cover in this episode. Give his story a listen!