Developing Leadership and Customer Engagement with Pegasystems' Hayden Stafford, President Global Client Engagement (MDE427)
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Hayden Stafford is President of Global Client Engagement at Pegasystems, whose software is designed to help enterprises make better decisions through a scalable architecture and low-code platform. In this conversation, we discuss the evolution in leadership skills, how top executives should approach social media, how to deliver on customer engagement in today's complex world, how to improve automation and use AI optimally at scale with customers.
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