Krittibas Dasgupta: 2Degrees customers told they could have 8 cents compensation for internet outage
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The broadband was down for some parts of Auckland last night so some customers asked for compensation.
The company replied saying customers can have 8 cents back for their lost time.
2Degrees customer Krittibas Dasgupta told Heather du Plessis-Allan he thought the message was patronising.
“The original post itself on which I commented was also a bit unprofessional in the way that they said ‘It’s going to come back faster and you can have a bag of chips.’”